Customer Ratings & Reviews

I had to use this in the first week...then I helped several others that had the same issue with windows 10. It's great customer support!

Our computer took a dump and we went to purchase a replacement. We bought this and it covered labor to fix our old computer. What a deal

Tech took my computer in and cleared all the issues I was having with it. Then I used the online service to clean my second computer.

Love have the extra care of support. Very good!!!!

Very very pleased with the one year service with the Geek Squad. Very happy that I go and will extend service.

This kind of service is essential nowadays; it is convenient (can be done over the phone or by bringing your computer in to a Best Buy).

I am very so happy I prayed for the Geek Squad tech support membership! They are very helpful and helped me to get my computer set-up.

This is one product and service I will go without. I will get my computers from best buy specifically because of this product/service.

Fast and reliable fixes for my TV, Phone and computer problems. The staff is very knowledgeable and friendly

I purchased this along with a new Laptop. Haven't had to use it yet but it does give you piece of mind know you have it just in case.

Words cannot describe the value of Geek Squad Tech Support Membership. With in the first week, the one year fee had paid for it's self.

I love to buy tech in Best Buy and one of the reason is for the Geek Squad. The really know what they're doing, good customer service.

If you buy any major components I truly recommend the "Geek Squad" service. They save you an enormous amount of time and frustration.

My computer broke twice and I was within my protection plan and they fixed it for free in good time both times! Very good support!!

I highly recommend purchasing this membership for preventive maintenance and also a precautionary measure!

i never had a problem with them. The service was great for me and everything was explained correctly. Excellent service even online.

Totally worth the money. Had my old computers working up to speed again. Supports 3 computers, even ones not bought at best buy!

They always answer my questions until I understand them never seem impatient with me and always walk me through what they did.

Thank God for them I had tried other computer places and got no help at all. They are great to explain so I can understand them.

I got this for a year, though I should had gotten for 3 years, but didn't ever have to use it. However, I'm glad I got it since it was for a computer tower that I didn't trust that would likely not have problems based on reviews for that tower.