Customer Ratings & Reviews

They are very helpful at the counter, but could use more staff and better follow thru on work orders.

They do an awesome job get you back on track. Would never be without this protection.

worth the time and money. have used the service and they were very prompt and polite.

I never had a problem seeking for customer support they were always willing to help me.

Like I said above they work too fast and overlook stuff sometimes. They fixed my problems but they broke one of my other programs. They fixed the broke program right away but I had to go through the process all over again. One tech told me that my email provider changed something and I had to use another system. I told him no and then after a while he said I found the problem and that it was very hidden. So everything works just fine now and I am very happy with the service. I had to call with at least 4 or 5 issues and they were all resolved. They are very good but I think they need to slow down a bit.

not one to purchase protection plans, but dealing with spyware and malware, this is well worth it.

I used the Geek support to install protection and they also set up my husbands account in Spanish.

Purchasing this support membership is a nice safety net for those of us who are less tech-savvy.

Geek squadWas great they help me with everything I needed it on my computer

ive had this on everything bestbuy purchased items. it is truely amazing and worth the extra buck

Since I purchased this warranty two of my of have been fixed and they are working perfectly fine.

I have not used yet, but nice peace of mind. Hopefully new surface will not need service but.....

Just got my geek squad protection and already they have given me great support for no extra cost.

The Geek Squad Tech Support has been great because they are very helpful every time all the time!

Haven't had to use this yet but have used the squad in the past and have had a great experience.

Love the fact that me and my wife purchased this package ! Computer was completed the next day !

It is good to have the product in case the computer is down they will help tp fix it.

The geek squad team never disappoints me!! Very helpful and knowledgeable!

This has come in handy several times! I have all of my computers covered by this plan!

Geek Squad 24-7 Support has always helped me with any questions I've had.