Customer Ratings & Reviews

They set up the laptop for my son and if he has problems he can just go to the store, perfect!

On every occasion, my problems have been solved with patience and expertise.

..somebody is there when you need them. Great for people who doesn't know much about computers.

These guys and gals are very patient and enjoy their jobs. No question is too dumb to ask them.

Been a member for several years and this contrsct keeps my computer in working order.

This tech support came with the computer and for senior citizens this will be very much needed.

I used this service week one and it took all the frustration out of my new computer purchase.

My first call (two days after I acquire the services) was great, their support was excellent.

Virus removal and other items reviewed for PC that can now be used for several more years ...

Tech support staff has never failed to solve my computer problems. Thumbs up for all of them!

Tech support is a must for high end electronics . I can trust there expertise.

It was nice to know someone else could do all the tedious work for me to keep things working.

Geek squad support is awesome to have in case my laptop isn't working. Dependable to fix it.

friendly staff. works with you. a bit more expensive than apple care but they give you more.

Geek Squad tech support is wonderful. Any questions you have, they are there to answer them.

Tech support is great drop off, give issues and concerns boom they fix and you are done :)

Feel comfortable that they have my back and are able to assist me when I run into problems.

I check email and surf the web and this meets my needs.

Fast service. Loaded original PC and setup multiple emails within 1 hour. Much appreciated.

I am not computer literate so I need support from time to time. My initial use of Geek Squad was when I had a small window of time. With a competitive service, my expectation was to get to an expert with no more than two transfers. My first experience with Geek Squad was longer and so my expectations were not met. The quality of the answer when I got to the right person was on target. I just need to reset my expectation on amount of time to reach the right person.