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Customer Ratings & Reviews

Model:
TECH SUPPORT
SKU:
1853259
Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4091 reviews

Rating Filter

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,091 reviews
  • Rated 4 out of 5 stars

    fixed problem with hard drive on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took laptop in to Geek Squad because some of the hard drive could not be accessed. The tech was knowledgeable but not very good communicating with us -- he assumed we were tech-savvy even though we repeatedly told him we weren't, and seemed to talk over our heads. Also, for the price we paid, we thought backup of the hard drive should have been included (fortunately we had done some backup at home). However, the laptop was fixed and is running fine now. I would recommend, with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this product yet. Hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the exceptional repair and explaining by the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad several times since purchasing the 1 year plan. They have helped us out in all situations with little or no hassles. One of the techs had to take over our computer and he was patient and thorough. He suggested things we could do to make our computer run better, and installed new antivirus software on two of our computers for us. This is money well spent, especially for those who are not as computer savvy when it comes to really technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed these guys, they came through in a big way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help for novices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't computer literate, buy this! SO worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad right on my computer. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product before and they are great. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, excellent idea to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not leave home without purchasing this great additive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them for every single electronic I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job geeks who has time to type all this I mean really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this every time I buy a laptop or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is very helpful and knowledgable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cpu repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service they were super friendly and helpful thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The geek squad did everything for me! Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support is a great to have, I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a Full Protection of the PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protections is very good. However the value is a little poor. I feel it need to be more affordable for the customers. However it worth it, cause they can remote access the computer from your home, or have a visit at your home to check the computer. They will do anything that you need to keep your computer running good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hopefully assuming that they offer a useful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is protecting the new PC I bought. PC running well

    I would recommend this to a friend