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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 4943 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Chromecast Ultra's ease of use, excellent picture quality, and impressive 4K streaming capabilities. Many appreciate its straightforward setup and generally positive performance. However, some users mention the relatively high price point and the lack of a dedicated remote control as drawbacks. A few also noted occasional lag or heat issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 4,943 reviews
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally just didn't work at all so like yeah.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it does not work on my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not work on my smart tv 0390177672, 0390177672

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Amazon Fire stick before buying this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not its the best option but cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like because it's force to us with my cellular.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would keep the signal or internet connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it once it stopped working, enough said.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Chromecast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as advertised. No issues connecting or streaming.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 3 out of 5 stars

    Decent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this CC Ultra from Best Buy. The pros are, streaming is fast and the picture quality is good. The only con I have experienced is, it gets disconnected on a few occasions if I cast it from chrome browser from my Mac and I have to turn off and turn my cc utlra device to fix it. My recommendation is if you wanna stream 4K videos go for it, else the normal CC would do the job. Overall performance is good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    AWESOME LITTLE DEVICE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up to my Yamaha 3050 which is connected to an LG E6 OLED, connection I used is wifi and man oh man this little sucker kicks butt.... first of all it is super fast and responsive. Second the benefits of HDR and Dolby Vision by itself is making it all worth it. I can confirm that it streams Netflix and YouTube (the 4 tiny clips :) ) in HDR flawlessly over wifi without a hitch. I am super happy that I bought the Chromecast ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NECESSITY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a life changer! One of those products that you didn't know you needed in your life until you get it! If you're on the fence about this - don't be! Just buy it. It will make your life so much better. The convenience and ease at which it does its job is just incredible. LOVE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got hooked on Chromecast when they just first created it. It recently broke after service me 2 years and I decided to purchase Chromecast Ultra. I was not disappointed. You can connect Ethernet to it, which means higher Internet speed and the overall quality is so much better on my TV. So the basic functionality is the ability to watch videos or listen to music. You can use Youtube, Hulu and other providers for video. You can use Google Music, DI.FM and other providers for music. Frankly, having a Smart TV you can cast video just using TV itself. But Chromecast has other features that I am just in love with. I love the fact that you can cast pictures on your TV. Your own pictures from Google Photos or Facebook and other services. Other peoples pictures from all over the Internet. I always wanted to buy one of these digital picture frames, but this is so much better. It is a digital frame on your TV in HD. You can see the news. You know the temperature outside. It shows you current time. So for me Chromecast is not just the ability to watch video and listen to audio. It is so much more. It is entertainment and informational center for me. My TV is always ON.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to Google, there is a known issue when installing the Ultra in that if you have an ethernet cable attached, the install will not work. Their workaround is to install with wireless and after setup is complete then attach the ethernet cable. Unfortunately for me that has not worked. It does continue to work great via wifi, but immediately upon attaching an ethernet cable my phone can no longer find the Ultra. Hopefully they fix this issue. If not I'll have to return my purchase to BB. Here is the quote from Google: The Chromecast team is aware of an issue that is preventing some users from setting up their new Chromecast or Chromecast Audio devices using the Ethernet Adapter.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Vibrant image

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing on my 4K TV, also enhancing the streaming of my phone when mirroring making the picture look clear and crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of technical support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a great fan of Chromecast since its launch a few years ago and bought three of them (two Gen 1 and one Gen 2) prior to this purchase. I use them primarily for YouTube, Google Play Video/Music, Amazon Music, and Plex Media Server (for my personal collection of FLAC audio files and home videos). Recently I started shooting videos in DCI 4K and storing edited version in HEVC (h.265) at UHD resolution. Even though I have not upgraded to an UHD TV yet - my computer monitors are UHD - I saw the need to get a Chromecast Ultra so that I can avoid transcoding HEVC to h.264 and downscaling on Plex Media Server to feed the regular Chromecast, in addition I would like to transcode my older 1080p videos to HEVC to save storage space and the regular Chromecast cannot decode HEVC. While Chromecast Ultra excels at everything else, it fails miserably with downscaling UHD videos (regardless of h.265 or h.264 CODEC) for display on a 1080p display: the videos are shown in the wrong color space. This issue is specific to UHD videos played on 1080p TVs and monitors, and it impacts only the actual video, if any info (texts, thumbnails, etc) is overlaid on top it is rendered in the right colors, but regardless of what Chromecast-compatible app is used. I reached out to Google for support. Except the original chat session the communication has been one-directional, I have sent them screenshots as well as a sample video file. A week and a half later I have not heard ANYTHING back. My use case, while not the most common, is hardly unreasonable. With that in mind I am surprised this issue was not discovered in their software QA process. I would have stuck with them to work it out, however, if they had followed up, even if a workaround is not yet available. Amazon Fire TV Stick 4K is on sale this week. I bought one and it renders UHD video on FHD TVs perfectly. If you are heavily invested in video/music contents from Google Play, then Chromecast is definitely for you, which is why I still recommend the product despite my troubles; otherwise take a close look at the competition - I am glad I did. Knocking one star off for functionality, and another for the poor support experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally 4K!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Toshiba 55 inch 4K TV with Chromecast built in (model 55L711U18). It is an entry level 4K TV so when I would cast Netflix onto it, I was not 100% happy with the quality. Shows that I know are in 4K (most Netflix originals are in 4K) did not look impressive and the upscaling was even more disappointing. I mean it was better than my 1080p but I was expecting a little more even though it is an entry level 4K TV. I decided to get the Chromecast Ultra and it was a GREAT decision. The 4K shows that I tried before looked amazing and the movie I tried that was not in 4K looked as close to it as can get. I then put it into my 1080p television and was impressed with what I saw. Even though the content from my phone says HD, the Chromecast Ultra will stream it in the highest quality as long as you have the right plan and fast internet speed (shout out to the Ethernet port on the Chromecast Ultra). If you want to stream in the highest quality then you must get the Chromecast Ultra! Oh and I almost forgot that it does work with google home. Gotta love technology!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great only except for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is excellent for streaming 4K. Just plug and play, very easy.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use this product and the 4K streaming is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to set up and works flawlessly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromecast is super easy to set up, provided with step by step instructions on how to activate it. It works flawlessly, without any interruptions or hiccups in the service. The 4K content is great.. Just be mindful that you require a 4K television to support it. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got it for Google Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it so that I could tell my Google Home to play Netflix without doing anything. While I still have to turn the TV on (not the case with all TVs) and off, it's still cool to just announce what you want to watch and it plays. So far, it only works with Netflix and YouTube, but that should change in time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy of use - plug and play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique Selling point : 1. Easy of use. 2. Plug and play. 3. Plug it and forget it. 4. Cast from any device. 5. Cast entire MAC content with single touch wireless

    I would recommend this to a friend