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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Fi Wireless SIM Kit's ease of use, fast data speeds, and reliable coverage. Many appreciate the straightforward setup and activation process, as well as the compatibility with various phones. Positive feedback also highlights the reasonable price and the benefit of international calling capabilities. A small number of users experienced issues with eSIM functionality on certain phone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 731 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on a one plus device anda pixel 3a. On the one plus I got T mobile service. On the pixel I was able to make full use of all the services provided. So far I am extremely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great pricing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price but coverage was not good in my area. Really seems designed for google fi phones. Basically way a free trail buy the time they issued credits. Very easy to start and stop service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple fast way to hook your phone to Google fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works intuitively, just make sure your phone is compatible with the Fi network. They also credit the cost of the SIM card to your Fi account after activation, so it essentially free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement sim card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job of connecting to Google Fi. I already had one, but thought the sim card was bad. It was only 10 bones, which goes on your Google Fi credit so no loss there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Plans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Very valuable in all scenario of cell service usage domestically or travelling international. very valuable services. it is expensive but value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for International Travel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen a lot of reviews complaining about paying $10 for a SIM card. But the $10 you spend on the SIM card goes towards a $10 credit on your first bill so, in a sense, it's nearly free? I purchased this card since I was moving abroad (to South Korea) and couldn't afford to wait for Google to send me one for free in the mail. It was really convenient to pick it up from Best Buy and super easy to install and begin usage. Even though I'll be switching over to a residential phone number soon, having Google Fi for the first month and as a backup for later is a great option to have when abroad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage and family plan pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the "secret code" printed on the SIM card packaging clever. Don't forget to set your Google Fi APN in settings if you have an iPhone :)

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Thank you so much for this feedback! We truly appreciate it! -Keea google-fi

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good service and experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card was very convenient for me as I needed to activate service right away before an international trip, The cell service with Google Fi was great while abroad and I was happy with the set up instructions that came with the card. Google Fi's website and app were very easy to use as well when setting up service or just for information on unlocking my old device.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously a Verizon customer I was tired of constantly paying fees and never even using all of my data. Google Fi offers amazing coverage and a far more competitive plan for heavy international travelers. Do yourself a favor and review the available plans. Coverage in the states is great. I will test it on the road once covid chills out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    International phone option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to get away from the big companies that nickel and dime you for every little thing.

    I would recommend this to a friend
  • Pros mentioned:
    Data, Ease of use

    Rated 4 out of 5 stars

    Good Sim Card for Microsoft Duo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sim for Microsoft Duo. Works well wit it. Easy activation. Good rate since I don't use much data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reimburse the amount spent as credits for your bill.

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Hello there, thanks for your feedback. Don't hesitate to let us know what we can do to earn a 5 star review from you https://support.google.com/fi/gethelp. We'd love to help! Thank you. google-fi

  • Rated 5 out of 5 stars

    Google makes everything easy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google makes setting up very easy. Their directions, backed by excellent customer service is a winning combination.,

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Hey there! We're so glad that our services are easy to use! We appreciate you for choosing us! Thanks. -Keea google-fi

  • Pros mentioned:
    Data, Ease of use

    Rated 5 out of 5 stars

    Great Service and Easy to Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for someone who uses a lot of data like I do, and it is really easy to connect two accounts. It also connects to my gmail easily, which I appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up. Okay connection. Haven't had much issue within my city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, solid value. Thanks google and best buy for the hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best plans IMO.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the flexible plan. It's cheap, internet is pay per use and also has the best roaming options at the lowest price.

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Hello! We're so glad you're enjoying Google Fi Wireless. Please let us know if you have any questions https://support.google.com/fi/gethelp. Thank you! -Keea google-fi

  • Rated 4 out of 5 stars

    not needed anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pixel 3a xl has an esim builtin and not needed for google FI ... so i returned this item

    I would recommend this to a friend
  • Pros mentioned:
    Sim card

    Rated 5 out of 5 stars

    So much faster than ordering sim cards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Fi customer for about 6 months, so far I love it -- my bill is half the price as it was with Verizon and so far I haven't noticed a difference in my service. I needed a new SIM card because I got a new iPhone and was super excited to see that I don't have to request a card through google and wait for it to ship. Once you get the SIM setup you'll get the credit on your Fi bill so that the SIM is effectively free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good network

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be patience while activating. Other than that its all good

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Thanks for sharing your thoughts, Deva! We appreciate your review and for leaving a positive remark. Your feedback helps us to improve service for everyone. google-fi

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