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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Fi Wireless SIM Kit's ease of use, fast data speeds, and reliable coverage. Many appreciate the straightforward setup and activation process, as well as the compatibility with various phones. Positive feedback also highlights the reasonable price and the benefit of international calling capabilities. A small number of users experienced issues with eSIM functionality on certain phone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 731 reviews
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for what your paying for technically from what features come with it and discount's from its service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Fi Kit Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good kit. Needed it quick because old one failed. Best Buy had me covered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for foreign travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with their 20 cents a minute from most anywhere in the world, but you can find much better deals than their $30 plus $10 for each gig of data for domestic use only

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but service wasn't great in my house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like Google Fi, but the service did not work well in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sim card

    Rated 5 out of 5 stars

    Functions as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a regular everyday SIM card for Google Fi mobile network plans. Functions as expected with no issues. And it's essentially free. Once you activate your Google Fi service on your phone, you get a $10 credit on your first Google Fi bill. Though the SIM card functions without flaw, I will caution you to do some research before switching your mobile carrier to Google Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Super convenient piece of SIM kit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fi SIM card kit has profef to be my last minute saviour. Without this I was stuck with possibility of waiting another couple of weeks to start my Google Fi service. With this I was able to do this on same day. Google Fi even reimbursed its cost in terms of credit towards the first bill and I was able to get this kit by super safe and convenient curbside pick-up from Downingtown best buy. What's not to like..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this product. I was surprised by its quality!

    I would recommend this to a friend
  • Cons mentioned:
    Esim

    Rated 4 out of 5 stars

    Great value, with some limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: * Great value vs the rest pre-paid providers * Billing that reflects actual data usage, not just bulk by GB * Wonderful for travel with same data rates in the US and outside. Cons: * Can't use long-term out of the country, they will track you * eSIM limited to iPhone and Pixel models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlimited for $65

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent communication throughout all states! unlimited for $65

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Hi There! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! google-fi

  • Rated 5 out of 5 stars

    Very good connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have switched to Google Fi from AT&T, got the unlimited data plan option. This is more cost effective for us. Google Fi allows free call to 50 countries from USA & offer unlimited data when traveling outside of USA, as we travel a lot this plan makes more sense for us and also cost effective. No issues with phone connection & net surfing. I love Google Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great it was very easy to set up the step but step instructions are very helpful

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Thank you for your support. We truly appreciate your business and look forward to serving you again. -Keea google-fi

  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Very nice international option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this when I went on an international trip last year to multiple countries. The Google Fi plan ends up costing more than if you hunt down SIM cards in various countries once you arrive, but I wanted something that would be convenient and setup prior to arrival. Google Fi service worked perfectly. The ability to pause/cancel service whenever you want is really convenient and useful. Will re-use on future trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY-TO-USE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch to Google fi best decision I could ever do.

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Thanks for sharing your feedback! We appreciate your time for leaving us a 5 star review. If you need help, don't hesitate to reach out to us via our support channels: https://support.google.com/fi/gethelp google-fi

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this product. Had to be the easiest set up l have ever done. Great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sim change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new sim with carrier change. this did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fi Happy at BestBuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Bestbuy for service, to enable GoogleFi service for me.

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Hello! We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! Thank you! -Keea google-fi

  • Rated 5 out of 5 stars

    Love this store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always depend on Best Buy for the best quality, price and availability.

    I would recommend this to a friend
    • Brand response from Google team
      Posted .

      Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! -Keea google-fi

  • Rated 5 out of 5 stars

    Google fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues and great value. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. Picked it up at the store and installed it ourselves. Installation was easy. The signal strength was not the greatest initially on the old phone. Once we bought the new iPhone 11, it has been a breeze. No call drops, great signal strength. The phone/data plans are flexible with reasonable pricing,

    I would recommend this to a friend
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