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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Fi Wireless SIM Kit's ease of use, fast data speeds, and reliable coverage. Many appreciate the straightforward setup and activation process, as well as the compatibility with various phones. Positive feedback also highlights the reasonable price and the benefit of international calling capabilities. A small number of users experienced issues with eSIM functionality on certain phone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 731 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the same day I ordered it online. Popped it on my phone and voilà GOOGLE Fi service worked right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google Fi rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Google Fi worked flawlessly in Europe. The Fi network is excellent both in Europe and USA. HIGHLY RECOMMEND. And for $70 / month you get unlimited everything.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google Fi Carrier Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Fi is an excellent carrier service, as it can be used in International Countries ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it's easy to activate and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to activate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Google fi years ago and was moderately happy now with my Pixel 3 XL it works great call quality is much better than in the past and now they have unlimited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useful its cheap and its better then Verizon .....

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Great Network

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth a penny for moving to FI plan. It works in par with all major service providers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mobile plan for my needs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running Google Fi on a backup iPhone SE and it’s pretty much a flawless experience and runs about $30/mo all in.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great Service, primarily runs on T-Mobile in my area. Perfect for light phone users. After 30 days you can get a 20.00 credit with code FNAFMP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this as part of an effort to set up Google Fi in a new phone. It does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having some issues with Google fi and I'm waiting a couple more months to see if this plan is going to work as advertised. I've never used more than 2gb of data except once... Using map to travel across the country. Since I started with Google fi apparently I'm quite the data hog? Trying to figure out what in the world is going on! Support isn't quick to help besides I'm not so sure they even know there own product! Let me mention that I'm almost 99% on WiFi leaving the gb mystery to deepen! I deliberately picked this plan after researching my average gb usage over a year's time... The results were staggering as it showed I used less than 1gb of data more like .09gb so I felt extremely confident knowing my bill would never be more than $30... Well surprise to me!!! Make sure to keep an eye out for lots of unexplained data usage. I now check once a day!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good phone plan for travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy activation and really works well internationally. I like that you have coverage with more than one service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Motor G6 for my wife. Very easy setup. I love the Google FI service and the monthly cost us cheaper than any of the Major Carriers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Obsolete item for Google Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now how you can sign up with Google Fi any more. You have to set up an account with them and they will mail you a SIM card which can not be rejected even if you already have one. And if you want to set up Google Fi for international usage, we had a horrible experience. I set up 4 accounts and they did not work at all. They expect you to be a established user in the US before you can use it overseas. After landing in Taiwan and finding put we could use Google Fi at all to contact the pickup service. When I got in touch with Google Fi customer service, I was told to needed to return to the US, use wireless data on US soil, then I can return to Taiwan to use Google Fi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ditch your wireless service provider

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. It includes everything you need to get started using FI.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup a new sim card. Instructions that are given made the job so much easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sim card

    Rated 1 out of 5 stars

    do not buy one from Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you actually need this do not purchase this at Best buy! if you have a late model pixel you do not actually need this SIM card you probably have an internal programmable ESIM. The staff at Best buy has no idea what this SIM is for first off. I purchased a brand new Pixel 5 and this SIM card from Best buy at the same time. The mobile sales rep at Best buy assured me I needed the SIM card for the phone to work on Google Fi. he was dead wrong I activated the phone without the SIM card. I went to return the SIM card at the same Best buy. waited 20 minutes in line for them to fight me on the return. I had the receipt, The SIM card was still in the package sealed and never activated. first they tried to tell me they cannot return the SIM card because they thought it was activated I proved to them it was not. then they said they could not return it because they believed there was money or credit preloaded on the SIM card at time of purchase and I could not prove I did not use it, I proved to them they were wrong and they still did not want to return it. then he told me I was beyond my return policy date even though it was during Christmas time. finally I just opened up the package broke the SIM card in half and left it on the counter and walked out. if you truly have a model phone that requires the SIM card just call Google and get one for free ship to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy and instant way of getting sim card with curbside delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sim card does what it's supposed to with no proble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply download the Google Fi app before or after inserting the Sim card. The activation process is simple and only takes a couple moments max!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone provider.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched my family over to Google FI. Great service. Great for international travel. Cut my monthly cellphone bill in half.

    I would recommend this to a friend
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