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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 731 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the Fi Wireless SIM Kit's ease of use, fast data speeds, and reliable coverage. Many appreciate the straightforward setup and activation process, as well as the compatibility with various phones. Positive feedback also highlights the reasonable price and the benefit of international calling capabilities. A small number of users experienced issues with eSIM functionality on certain phone models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 731 reviews
  • Rated 1 out of 5 stars

    IT Program Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sim card did not work on my Iphone so I had to use a eSIM. I cant return them so I waisted money. Not BestBuy's fault. Bust buy customer service is always great.

    No, I would not recommend this to a friend
    • Brand response from Google team
      Posted .

      Oh no! Allow us to take a closer look into your account to see what other options we can offer. Give us a shout on Twitter - @googlefi or try reaching out to our support team by visiting: https://support.google.com/fi/gethelp Tell us more about what's happening and we'll pick it up from there. google-fi

  • Rated 5 out of 5 stars

    Purchase review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my son haven't had any problems with the Google Fi sim card whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim Card

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Google Fi as our cell phone provider. Our Sim card went bad. Google told us to get a new one at Best Buy and paid us back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent mobile provider

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with google fi the coverage is good but you won’t save money if you are heavy data user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful to helping me out to find what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great free extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent to me for free when I purchased a phone. Came in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if you have a google phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you traveling out of the country I used it when I went to Africa and it picked up a google tower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIM cards very convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I’m very pleased with my experience Best Buy always gives me the best!! That’s why they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like google fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like google fi , there is no contract and the customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup. Google Customer service was excellent. Works with iPhone se and XS max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product and everything is going good. All of the best buy staff were really helpfull

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 Google Fi sim kit expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sold me 5 google Fi sim kits expired I bought them on November and 4 of the sims where expired on 0ctober and 1 expired on September.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google fi is the best network so far. Easy to use and control your data. No over billing and just super easy and you get il free international data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pre paid service for traveling and if you have an iPad and phone the tablet is free with your phone service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it's job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased to help me udpdate my phone's software. It worked great for it's intended purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free sim card for google Fi, it is faster than waiting for one in the mail from google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Fi is a very strong network and fairly inexpensive with many options. If you don’t want a contract this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google FI is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google FI is exactly what Google says it is, Wireless phone without the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great service. Activation was easy and simple. But the unlimited data was not enough it only gives u 22 gb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for travellers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever for a traveller. Signal is good. Reliable.

    I would recommend this to a friend
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