Customer Ratings & Reviews
- Model:
- GSRF GA03202-US
- SKU:
- 6566128
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
I love best buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The order was super easy The shipping and delivery were on time The package delivered perfect Happy and very happy
I would recommend this to a friendNo rubber ear tips or cable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refurbished earbuds I got had no charging cord and no ear tips (I don't mean no extra sizes, just NONE), so they're basically unusable! They also never bothered to do a factory reset, so all of the previous owner's data and settings were still stored on the earbuds.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi KostaK, we're sorry to learn that you had a frustrating experience with the Pixel Buds Pro that you received from the retailer. This is not the initial impression we want you to have for the products and services we provide. We recommend that you reach out to BestBuy so they can address this concern for you. For any technical issues or questions you have about the Pixel Buds Pro, please don't hesitate to contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Refurbished Pixel Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the pixels buds great headphones easy to use and i bought them refurbished and have zero problems
I would recommend this to a friendGreat item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically amazing 10/10 would recommend. Nice feel good when paired to a Pixel phone awesome :)
I would recommend this to a friendGreat choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many earbuds, these earbuds were great, just change the tips to get a good fit
I would recommend this to a friendRefurbished pixel earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing one size of earbuds. Otherwise a good deal. They compensated me for missing pieces.
I would recommend this to a friendGreat pair of earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall really solid. Not the absolute best for for someone in the Pixel ecosystem, youll love them
I would recommend this to a friendProduct Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with this product has been great I will recommend this product
I would recommend this to a friendBetter than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Refurbished is the way to go
I would recommend this to a friendEasy to use great sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Work well with google phones
I would recommend this to a friendDONT NOT BUT REFURBISHED DEVICES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a refurbished device knowing that they don't got full get tested but basic troubleshooting (provide by Google source) this will be my last time I buy items on sale other than me know that I'm will clean or buy a new device
I would recommend this to a friendBrand response from Google Team
Posted .Hello there, Loko. We're sorry to hear that your initial experience with the Pixel Buds Pro has been less than ideal. We recommend reaching out to BestBuy so they can address your concern with the refurbished products they offer, If you are in need of any assistance in the future, please don't hesitate to contact our dedicated team of specialists on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like new, so far so good. I highly recommend these
I would recommend this to a friendPretty good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what they were supposed to do. Good condition on delivery.
I would recommend this to a friendGeek Squad certified is garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were missing all ear tips. How can it be "certified" when you can't use it?
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, ArtsiomK. We're sorry to hear you came across this issue with your order of Pixel Buds Pro. We encourage you to visit your retailer as soon as possible to return or replace your device. For help with the features or performance of the Pixel Buds Pro, you're more than welcome to contact us anytime here: https://support.google.com/googlepixelbuds/gethelp
Came without ear tips and very dirty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with no ear tips and very dirty and gross. They work and sound fine, but come on!
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, ColeC. Thanks for the feedback. We’re sorry to hear you ran into this issue with your order of Pixel Buds Pro and we appreciate you for bringing this to our attention. We are committed to improving the customer experience on our third-party platform and will use your feedback to further strengthen our policies and processes. Meanwhile, we encourage you to contact your retailer as soon as possible to return or replace your device. If you still need help, or if you have questions around the performance or features of the Pixel Buds Pro, we welcome you to visit us anytime here: https://support.google.com/googlepixelbuds/gethelp
Earbuds fantastic, Geek Squad Certified Refurb MEH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I buy refurbished, I know I shouldn't expect the same things as a new purchase, but I do expect that all the functional items will be the same. I returned mine because like many others in the reviews, mine were missing a pair of the ear pieces. Unsure at this point if I take a chance buying another pair of refurbs or if I bite the bullet and buy new. I'm not exactly sure what "Certified" Refurbished is vs. just standard Refurbished, but there doesn't seem to be a big difference from what I saw.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, BabyBillith! We're sorry to hear that you had to return your Pixel Buds Pro due to a missing pair of earpieces. We understand your concerns and would like to assist you in ensuring a better experience with our products and support services. Our dedicated support team is available to address any questions or support needs you may have. Please reach out to them at this link: https://support.google.com/googlepixelbuds/gethelp
Not satisfied
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item due to the left earbud sound clarity issue . Also the buds was not fitting properly in to my ears.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, RijilK. Thank you for sharing your concern about Google Pixel Buds Pro. We're sorry to hear that you experienced some sound clarity with the left earbud and had to return it. We appreciate you sharing your feedback and have taken note of it. If you’re ever considering Google products in the future, please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp
Do they even check these?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a refurbished pair and only the right one worked. I had to return it. Hopefully I get a complete refund
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DaveE. Thanks for letting us know about the issue. We're sorry to hear that you had to return your Pixel Buds Pro. We recommend checking with Best Buy to follow up on your refund. We're still hopeful that you will reconsider using any of our Google Pixel devices again very soon. We'll gladly entertain any questions you have about our products here: https://support.google.com/googlepixelbuds/gethelp
filthy earbuds-
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Earbuds Tip, filthy case and earbuds. Came without charging cable. I was expecting to receive clean refurbished earbuds. GeekSquad doesn't refurbished the earbuds but they just ship customer returns as refurbished and doesn't clean or properly sanitize the earbuds. It's better to go amazon and buy it from them than bestbuy.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Rainbow. Thanks for the feedback. We’re sorry to hear you ran into these issues with your order of Pixel Buds Pro and we appreciate you for bringing this to our attention. We are committed to improving the customer experience on our third-party platform and will use your feedback to further strengthen our policies and processes. Meanwhile, we encourage you to contact your retailer as soon as possible to return or replace your device. If you still need help, or if you have questions around the performance or features of the Pixel Buds Pro, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp
s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse product in my mind. can't fit properly in the ear.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, SamN. Thank you for taking the time to share your feedback on the Google Pixel Buds Pro. We're sorry to hear that you're experiencing difficulties with the fit of the earbuds. We apologize for any inconvenience this may have caused. Ears are unique so we recommend trying the different sizes for ear tips so that you can improve your fit. We also suggest that you reach out to our support specialists so we can find a better resolution for your volume concerns. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp