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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 4 XL 64GB's camera quality, ease of use, and face unlock features. Many appreciate the screen size and find the phone's performance and software to be smooth and efficient. However, some users express concerns regarding battery life and the limited storage capacity. The lack of a headphone jack and the phone's price point are also mentioned as drawbacks by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 348 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to replace my first generation Pixel XL with. Easy to setup. Love the new camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google - Pixel great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality phone with ease of use. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is neat. Color is fun. Love it lots! Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Medicore Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was okay. This was the 4th Pixel phone that we have owned, and it was the most disappointing. The camera is not great, especially with the last iterations being so good. This should be a must for any Pixel phone. The battery life is bad, and the wireless charging is spotty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Big upgrade from the 2 XL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week in and I'm in love. I had the 2 XL for a couple of years and this is a huge upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone with all essential bells whistles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with many photo features to capture great memories and fun shots for entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Pixel for several years after being an apple devotee for many many years. I have thorougly enjoyed my pixel so I decided it was time to upgrade to a newer phone I went with the Pixel 4 XL . This phone is amazing! The photo and video quality is unlike anything i've owned before. I won't go back to Apple after experiencing the Pixel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife hasn't complained, nuff said!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my wife and she really loves the phone. I think that the product is solid but, I want to mention the quality of customer service sold me. We always shop at the Almaden Expressway Best Buy, only because of the great customer service. We are impressed each time by the knowledgeable and courteous staff. The products we have purchased, especially the newest Pixel phone, have always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest Android updatss without all the manufacturer bloatware that can't be uninstalled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don't Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had iphones and decided to try the PixelXL. I like the size of phone and the camera. The phone is now discontinued. Just a couple weeks ago the phone totally quit working. They had to install a new motherboard, camera and battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! Excellent Photos! Easy to Use! I am very satisfied with my new phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hey Google not working ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone will not save Voice Match so I'm unable to use Hey Google. Very, very frustrated right now - after spending literally 3 + hours trying to fix this and using Google Support chat ,.. I was advised to exchange the phone. My exchange period ends in 3 days and it seems they're unable to get the phone to the store in time so now I'm waiting to hear back in hopes of finding a resolution!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    CellbPhone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is A Very Good Large Screen Feels Comfortable In Hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a little tweaking in developer mode it's fantastic all around. Happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Had the pixel 2,pixel,pixel much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera,crystal clear photos,feels great in hand.quality make very well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works surprisingly well for a phone. Portrait mode looks crazy good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way . Excellent in every way . Excellent in every way

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great battery life is great. Good service on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and seamless to activate phone. Phone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mobile phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pixel 4 XL meets all my mobile needs & easy to use.

    I would recommend this to a friend