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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 4 XL 64GB's camera quality, ease of use, and face unlock features. Many appreciate the screen size and find the phone's performance and software to be smooth and efficient. However, some users express concerns regarding battery life and the limited storage capacity. The lack of a headphone jack and the phone's price point are also mentioned as drawbacks by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Rated 5 out of 5 stars

    Upgrading from my XL to 4 XL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my original Pixel and just decided it was time to move up to the newest. Still getting used to some subtle changes, but I'm very happy with the speed and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of pixel 4xl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, the only thing missing is the finger print to unlock. It does do facial recognition to unlock but I prefer the fingerprint for other banking and credit card apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I made the jump to Pixel finally and I must admit, I’m not disappointed! Bout the only thing I miss from my Samsung is the swipe screenshot. Got the white since it’s covered by my phone case anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! It just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Pixel 4 XL. It took some time to get used to gestures having switched from Samsung. Will never go back. There are lots of videos showing all the great tips that make the phone so fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone, the only complaint I have is the phone does not have finger print option so most of apps do not support the facial recognition. Once they update the apps it will be perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Clean Android experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure this doesnt have all the flash of a galaxy or what not, and that's why people buy the pixel. Just a clean fast Android experience. No gimmicks, great camera, and amazing Google hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera, Pure Android is best Android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect Android phone. Battery lasts all day. I went from 100% to 69% with 2 hours of screen on time, so by that math you're hitting 0% with total of 6 hours of screen on time of basic browsing, which for me is more than enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Pixle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a pain in the butterlog dealing with the Android 10 upgrade. Pixle 4 has issued running some apps but I believe that's due to the developers not keeping up. I've had to contact a few before and that was for the 9 upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, the Pixel line does not disappoint! My one complaint is with the facial recognition software and no finger scanner. Several of my apps I was able to open using the finger scanner are not compatible with facial recognition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    I want it to be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good on so many levels but has too many little things that keep it from being great. Great camera and screen. Too many bugs in the operating system to give it 5 starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed all my upgrade info through their site and got a text about 40 minutes later. Drove up , showed my ID. They got my phone and I was done. Sim was already installed. Turned on the phone and it was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. I am not sure why the reviews have been hard on it. I like the facial recognition better than apple and it has a great carmera experience with storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. My only complaint is trying to text pictures from my house when my wifi calling is set to on. There's some glitch Google needs to fix, and my text either doesn't go through, or goes through multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Buggy-ness as far as the eye can see.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has more glitches and at times slower than my outgoing Pixel 2 XL. The lack of a fingerprint sensor is annoying because many apps use it to bypass entering a password. The face unlock works as frequently as the fingerprint sensor, but it's slower usually by reaching for my phone I had it unlocked, now I find myself staring into the phone and waiting. It does have a great camera, not much else tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to upgrade through Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've done several Verizon Wireless upgrades at Best Buy. Each time I've gotten a better deal than at the VZW store. This time was no different. My only complaint is that I didn't receive any rewards points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't judge a book by its cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones great u heard a lot of ify things about pixels but it's the closest to an iPhone experience I've ever gotten on an Android! I honestly haven't had any problems and I got it at such a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone from Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my son as an upgrade from his Pixel 3 XL. He loves it. It's nice that you get Androin in it's purest form, and you always get the updates as soon as Google pushes them out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If your looking for one of the best cameras this i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this phone and so far am very happy with it. Came from years of Samsung phones and was looking for a change, this is doing a fine job so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service at Best buy. I might be just an average user but really sick of all the negative reviews on the pixel. Works great for me

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A good not great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone relief from the typical Samsung iPhone users. It bare bones with all Android. I just can't justify the price for the product.

    I would recommend this to a friend
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