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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 4 XL 64GB's camera quality, ease of use, and face unlock features. Many appreciate the screen size and find the phone's performance and software to be smooth and efficient. However, some users express concerns regarding battery life and the limited storage capacity. The lack of a headphone jack and the phone's price point are also mentioned as drawbacks by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-348 of 348 reviews
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels too much like an iPhone very different than the pixel 2xl, I ended up returning it, it's really heavy too did not like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone initially powered up and cloned my old pixel. The phone never activated automatically. The phone then went into BIOS mode and locked up. I returned it for a Samsung S20+

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a terrible phone already bringing it back. Don't waste your time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    Perfect upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my P4XL. Came orginally from a P2 and I plan on sticking with the "even" numbered Pixels. Got this phone right before the arrival of my son and this has been our main shooter for family photos. The setup couldn't be easier either when transferring from my old phone. Face unlock works pretty well, however it took a couple tries to get it just right. When its in my car windshield mount, it does try to unlock when driving however. The biggest bummer for the P4XL is that Google is no longer allowing full resolution Google Photos backup like I had on my P2. I opted for the $3 per month for 200GB of Google cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery wasnt the best 5hr screen on time but im a heavy user it is fast until it freezes up. or just sits with a white screen lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good. The process was long. Phone is very good for previous iPhone users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, switched from iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned an Iphone until now. I got my google pixel 4 XL on launch day and so far everything is great! I don't miss my iphone at all. The battery life is fantastic, the user interface is amazing and not hard to learn and just overall very good phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Less reliable than predecessor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been getting Google phones since they started releasing them. Loved my Pixel 3 XL, very reliable, and never had any issues. The Pixel 4 XL seems unfinished and not as stable. I lose connection often, in areas that never had issues before, with the same carrier. It restarts randomly when I plug in the charger, and doesn't connect very well to the Pixel stand. The battery life seems worse as well, after messing with the settings and battery saver, can still barely get a day out of this phone. Overall, wish I didn't trade in my Pixel 3 for this phone.

    No, I would not recommend this to a friend
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