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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 4 XL 64GB's camera quality, ease of use, and face unlock features. Many appreciate the screen size and find the phone's performance and software to be smooth and efficient. However, some users express concerns regarding battery life and the limited storage capacity. The lack of a headphone jack and the phone's price point are also mentioned as drawbacks by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 348 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, battery life is better than advertised. Very smooth phone. Probably not worth list price but there are easy to find deals.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a LOT of hype, I expected this phone to be a technological improvement over previous Pixel incarnations. Unfortunately, Google seems to have carried forward some pretty crucial tech from the Pixel 2 and 3. The face unlock is extremely unreliable and based on earlier technology. It became so bad that I returned the phone to Google for repair, but they found nothing wrong. Neat phone, but really not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 4 XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more pleased with the entire experience of purchasing my new phone. I ordered it online, went to Best Buy in Milford, MA., had it set up and ready to go home in under an hour. The associate, who's name escapes me right now but I am sure you have a record of who it was, was extremely pleasant and knowledgeable. I used to go directly to the phone carrier to purchase and it was always no less than 2 hours and always extremely frustrating. Best Buy was a pleasure to deal with. Thank you so much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new Google pixel xl 4 photos are great and very clear, vidio easy to use. I'm still learning but everything seems easier

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features. Camera is perfect on pictures. So much clearer then the Google pixel 3

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My granddaughter 's Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the Pixel 4. Good camera and features that she didn't have on her other phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the screen quality! Much better than LCD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone, the google assistant is miles ahead of sucky---- I mean Siri. Battery life could be better though.

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best pixel yet. I really like the face unlock and the fact that it seemed when you're teaching for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent display quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Google Pixel. I love the quality of the display! Google photos includes is a plus, the assistant is so fun!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy I Switched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone X and happy I made the switch! The camera is amazing and the unlimited photo storage is a major plus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone , takes great pictures. Great price during black Friday at Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with some solid features. Would buy again. Only Cons are weak battery and phone brightness

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with top notch camera, smooth display and great android experience.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone, it's quick, it's efficient, and I'm always up to date on the newest features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The purest of Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the thought of having a phone from Google. The creators of the Android platform. This phone is the purest of that platform in all senses of the word. I highly recommend it to anyone looking for a simplistic yet refined experience. The camera is amazing! The Google Assistant is unparalleled. The integration is complete. Thank you Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up and very good picture quality. Highly recommended by me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera and large screen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GP4XL!! It's user friendly and easy to set up. The only con is I miss the fingerprint sign-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as usual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original pixel and loved it. Really digging the 4 and all the new little features. Went with oh so orange color, more salmon than orange.lol and wish storage was a little larger but all in all a good phone. Purchasing through Best Buy was the easiest thing ever even with Verizon contract.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice high end phone with all the bells and whistle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly right out of the box, takes great pics and the service is perfect with Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a case right away. Phone is slick. No complaints otherwise, works great, really good camera.

    I would recommend this to a friend