Customer Ratings & Reviews

I don't know if it is worth the hype, I wish the XL was on sale too.

I don't know if it is worth the hype, I wish the XL was on sale too.

I really do like the phone and the set up was really easy.

Have had for 3 weeks and am satisfied so far. x x x x x

The Pixel is the first no compromise Android phone. Great screen (OLED higher resolution than Iphone) with good calibration, fast processor, hardware/software optimization, no unwanted Android add ons, monthly security updates (not when apple or verizon decide it is in their interests to patch), 2 years of Android updates, split screen, plenty of RAM, free full resolution backup of photos and videos, extra help without paying for apple care plus, fast charging (without overheating), great battery life, near instant fingerprint sensor (on the back where it should be). great size and weight. More cost effective than apple, easier setup and backup, great GPS, pedometer, and the new iteration of google assistant is the future of AI. Just buy and swap SIMS card and enter google password and you can upgrade in minutes.

Good phone, only thing missing is a home button...

Other than the camera being awesome, the phone itself is lacking a lot of key components needed for everyday use. Have to download the apps that should come standard, returned and bought galaxy s edge 7.

I'm really excited to have this phone in my hands; it works great, navigating through the apps is really fast, has a really clean interface and zero bloatware. I received the phone yesterday and was really eager to migrate off of my elderly Galaxy S5. I was bummed to see that the SIM card was a different size, and there was no SD card slot, and the biggest unpleasant surprise was that it uses a different charging cable, so I'm gonna have to accommodate it with my charging stations... all my other devices were considerate enough to standardize on micro-usb. Fortunately, it came with two cables and an adapter. One of the cables was normal USB 3 on one end and the new interface on the other, and the other cable had that new interface on both sides. The charger has a female connection for the new interface, so the double-ended cord is used for charging or for connecting this to another device that uses that plug. The adapter is male new plug on one side and female fullsize USB3 on the other. Confusing -- this would allow you to plug a USB3 device into the phone. It comes with instructions to migrate from your old phone to the new one, and gives two options, either NFC or through the cable. However, when you power up the phone, it chooses to migrate over your Google account across the internet anyway. The other surprise was that I had a problem activating the phone. Might be a one-off fluke, but beware that it might happen to you. My Verizon account site didn't recognize the IMEI number of the phone, and neither did the agent on online chat. I called customer service and had to work with the agent for an hour. She was tenacious and finally figured out how to get my phone activated, but on My Verizon, the phone shows up as "non-vzw device." Good luck! Otherwise, I give it five stars. The drawbacks above aren't problems with the phone. The phone works just how it's supposed to work, I just have to adjust how I use the phone. The assistant thing really works great! Last night driving around, I felt like I was in a Google commercial. "Hello Google, tell me a joke," "Hello Google, navigate home," "Hello Google, play me a song," "Hello Google, what's an iPhone?" All those worked great. I didn't have to touch or look at the phone. When my wife says "Hello Google," it doesn't recognize her. I wonder if it locked onto my voice for launching. Otherwise, it did translate everything she said to the phone. It interfaces flawlessly with Google Drive. Now I have to do a better job of organizing my pictures! For some reason, it sorts by "date modified," not "date taken." Grr. Oh, well, that's only like 15,000 pictures to organize :( Speaking of pictures, the camera is unbelievable. It is fast. The picture it takes is just like the image on the screen. It did a great job in all lighting conditions. I'm really impressed. So -- overall, there's a few annoying issues I have to deal with, but overall this thing is solid and I'm sure it'll serve me for years to come.

I’ve had my Pixel for a few days, but due to some trouble with my wireless account, was only able to activate it yesterday. The first few days, I had it set up on my home Wi-Fi network, however, so I had some time to get used to the form factor, experiment with the camera, install apps, play music and videos, etc. Now that it’s been activated for almost two days, I’ve also had a chance to see how it handles things like navigation and data on the mobile network. My overall opinion is that it is a powerful device running the smoothest, most polished version of Android yet. The first thing I noticed about the Pixel is the form factor. It’s very thin, and lies flat either screen-up or screen-down (my previous Android phones all had some sort of hump or curve). The metal body feels secure and high quality, but the device isn’t at all heavy. The fingerprint sensor on the back is conveniently located for use when the phone is either hand, as different fingers can be added to the system. That said, when using the Pixel flat on a table or desk, you have to pick it up to get to the sensor. The Pixel is comfortable in my hand, and feels solidly built. I also have to admit that the device’s over design isn’t particularly exciting or interesting, which is more important to some folks than others. I’m not sure why there’s glass on half of the back, or why the phone itself extends so far below the viewable area of the screen. Once I powered up the Pixel, I got a taste of the new Android Nougat 7.1 operating system. For reference, my last phone had Android Lollipop (5.x), so I’m not sure which features that are new to me may have been added in Marshmallow (6.x). The whole user interface and experience, including the new Pixel Launcher, feels very polished. Swiping from the home screen directly to the Google Now cards is great, since I have a lot of things already in the Google ecosystem (email, calendar, etc.) and that screen is always automatically populated with information that’s useful to me. I also really like the ability to edit what icons and controls show up in my Quick Settings menu, which slides down from the top of the screen. Since I was transitioning from another Android phone, the Pixel had most of my information ready to go automatically when I signed into my Google account. It gave me the option to restore all of my apps and settings or get a fresh start. I chose the latter, but was able to browse my prior list of apps from the Play Store and easily select which ones to install. Audio and video have been great. I was able to pair the Pixel very easily with an external speaker, a headset, and my Chromecast. Music, podcasts, movies, television shows, etc. all exceed my expectations. Speaking of looking great, I am very impressed with the camera. I often try to avoid using the flash on photos because things seem white-washed out, but on most phone cameras, that means shooting in bright light or getting very dark images. The Pixel camera has captured some really great shots in low-light conditions, both with and without the flash. Of course, the Pixel also makes and receives calls. I live in a major city, and my wireless carrier has pretty good signal everywhere. In the two days I’ve had the Pixel activated, I’ve had no trouble with calls or getting a reliable data signal. The one thing I was a bit concerned about is that my last phone, despite being nearly two years old, had specifications that were higher than those of the Pixel (for example, screen resolution, processor speed, and battery size). I felt like maybe I was going a step down somehow. So far, however, my eyes haven’t been able to detect any lower screen quality, performance has been super smooth and responsive (even when I have a lot going on at once), and the battery is lasting all day, just as well as my last phone did when new. My only negative comments about the Pixel are about water resistance and the USB-C port. Several other phones available today offered better water resistance than the Pixel. I keep mine in a case, so it doesn’t impact me THAT much, but it would have been nice to worry about water a little less. As far as the USB-C port goes, it’s really a good thing, since USB-C is a standard interface, not proprietary to one manufacturer. It’s reversible, too (no more “oops, that’s upside down”). Still, USB-C is pretty new, and all of my other devices still use Micro USB. I will miss having one set of charging cables that work with everything I can throw at them. Bottom line, this is a very impressive device, worthy of being called a flagship product. I'm happy with the performance, form factor, really everything about it.

Since I started buying smart phones I've always had an android. I have just preferred the flexibility (and ability to upgrade memory) that's offered through android. Plus, earphone jacks are okay with me. I was sent this phone to test. My current phone is a Samsung Galaxy S7--I've been very happy with it, though I've had the same issues with it that I had with my last Galaxy S4 (locks up occasionally, sometimes it gets VERY warm). Upon opening the box for the Pixel I was very impressed with the looks. The screen is slightly smaller than the S7's (see attached photo), but is crystal clear. The phone itself is sleek and light, with a glass portion on the back and a fingerprint sensor (more on that later). Overall it looks good. Set up is a breeze if you've been on android to this point and performed regular back-ups. You can tether it to your current phone with the included wire, or you can import your data directly from your back-ups. It does take a while depending on the amount of data. Mine ran overnight over my wi-fi, but everything was ready to go upon wake-up. You can use the phone while you're waiting with no issues. When set-up is complete all of your contacts, apps, etc will be there and ready to go. One thing that's definitely better than the S7 --it's easier to use the pixel--finding things in the settings and figuring out how to use them is much simpler (a thing I was always aggravated by with my galaxy). The controls are intuitive, and the online help is actually helpful if you get stuck at any point. Something as seemingly easy as setting the ringtone was a chore on my S7, but super-simple on the Pixel. The Pixel is the most responsive phone I've ever used. One quick slide up with your thumb and all your apps are right there. They are very easy to move, with the usual "hold down and slide" method. The fingerprint sensor is part of set up and is also very easy to use. I believe it's optional, but it's very quick and easy to sign in with the Pixel using the sensor. At first I thought it was awkwardly located in the back of the phone but it turns out Google is smarter than I am as it's perfect. One touch sign-in is super easy to use. The only issue I can see having is finding a phone cover with a hole there in order to keep using it. It's a very clear phone. In the calls I've made so far I've been able to hear very well, whether using the speaker phone or holding it up to my ear. Bluetooth set up with everything I use it with has been easy. It's essentially push button connect. I've not had an issue yet with a connection being lost. There have been two software updates that have been unobtrusive to this point, happening in the background and only requiring a restart when completed. I imported roughly 60 apps and haven't had an issue with any of them. The icons are small but easy to see, and they're all the same size so the display stays great looking. Google play is already installed along with a host of google apps such as photos and maps all located in smart places, but easy to move if desired. I've never owned an iphone so I have no idea how well Siri works, but the Google Assistant works very well. It's the first assistant I've used, but so far it's answered every question, pulled up directions, told me about traffic, etc, every time I've asked. It's a weird thing to be wondering something then realize you can just ask your phone and find out the answer right away. The camera is the best I've ever used on a phone. The pictures are fantastic, and the settings are super easy to use. I left a dozen apps open the first day to test the battery, and so far it's amazing. I still had 30% left with all those apps open after about 12 hours. As I mentioned I've never owned an iphone so I imagine this is the closest you can get without having to be a slave to apple. Of course, you may end up becoming a slave to google since it definitely makes life easier to integrate the phone with a google account. After you sign in it automatically updates with your google information, imports your calendar, ties into your photo account, etc. With the new google home assistant you can really integrate everything in your life. Which is a little scary I suppose, but also very cool and convenient. If you've been holding out for "the next big thing" to upgrade your phone then don't wait any longer, because this is it.

I used to have an Android phone. When I went to upgrade, the deal for this phone could not be beat. However, the OS is still buggy and I had to change a lot of the custom settings to get it close to what I wanted.

First the phone comes with 32GB and before activation or extraneous apps you might install later, you have approximately 22-23GB free. I mention this because there is no SD slot and so you must rely heavily on cloud storage. The camera is fantastic especially in low light conditions. The screen clarity is out of this world but the one caveat is the brightness even at max is a bit weak in very bright outdoor conditions but still more than adequate. The screen refresh and touch screen sensitivity are all silky smooth. The fingerprint scanner is the best I have ever used. The placement of the fingerprint scanner to me seemed strange being on the rear of the phone but wow it actually is the perfect spot for it. The lack of a dedicated home button take a little getting use to but works too. I cannot get over how the new Google Assistant is the closest experience to the ones you see in high tech sci-if movies. The size, thinness and weight of the phone is on par with other similar phones but the use of high quality materials makes it feel like a sculptured piece of tech. I understand that cloud storage is growing but feel for certain photos, documents and so on that I as well as others prefer to store directly on the phone. The lack of an SD slot for storage expansion to me is a big negative. Overall this phone and the camera are superb and cannot wait to explore it more and use the google assistant more as it adapts to my "needs".

I am amazed at how fast and speedy this phone is. Opening and closing apps, and switching back and forth using multitask features shows no lag. The camera is awesome as well. The screen isn't as vibrant as I would have liked, but it's right on par with many other smartphones. The fingerprint reader is fast and accurate. Placing your finger on the fingerprint reader will take the phone out of standby mode and unlock it within a second. I'm quite impressed. One feature I wish it had would be wireless charging. Other than that, this is a great phone.

Its definitely a great android phone but if i have the kind of money i can just buy an iphone, Androids are known for affordable options especially by google, now Its just another iphone

I've been an Android user since the original Motorola Droid was released (late 2009/early 2010). I've had 5 different devices over the years, each considered "flagship" devices for their time, and I can say without a doubt, this is the greatest Android phone ever made. To start, the negatives. The design is fairly boring. People will compare it to an iPhone (which is a valid comparison) and some may like this, while others will hate it. Overall, the device has great build quality and feels sturdy, but the back is incredibly slippery. Also, while USB-C seems to be the connector of the future, it causes a fairly major inconvenience here since all my existing cables/accessories are micro-USB. Now, the positives... Android 7.1 is great. This phone is the first Android device that I've used that "feels" like an iPhone. Anyone that's used an iPhone compared to an Android phone knows that there's always been a tangible lag to Android that iOS never really had. This is finally gone with the Pixel. Performance system wide is flawless and significantly better than any other phone I've seen (including the latest round of Galaxy devices). Along with this, the new Google Assistant is pretty useful and will only improve with time as their machine learning implementation gets better. On the hardware front, things are equally great. As mentioned previously, build quality is top notch. The screen on the Pixel is great; I personally like OLED screens over their LCD counterparts. The fingerprint scanner registers touch instantly, and the drag-down to open the notification shade "move" is instantly useful. Speaking of instant, the camera is lightning fast. It takes photos immediately with no lag, and image quality is as advertised. The newest Galaxy phones probably best the Pixel in certain circumstances, but Google phone has released a phone that has a top tier camera. Overall, this phone is great. It's a joy to use and finally feels like something that can compete with the iPhone on all fronts. The Pixel comes VERY highly recommended.

Google’s first attempt at a high-end phone with 4GB of RAM, 32 or 128GB of ROM, and unlimited storage provides fresh competition against the iPhone and Samsung flagship phones dominating the market. Since this phone is made by Google, the Pixel will receive security updates first and will likely be the only Android phone to have Google Assistant. I am glad the Pixel chose not to add a curved display and removed the unnecessary home button. After many requests from Samsung and Verizon (as well as the safety commission), it was time turn off my Note 7. After trying out the Pixel, I realized that I really liked the always-on display and the microSD card slot on the Note 7, so I hope Google decides to add these features on future phones. In addition, in the past I used the Galaxy S7 for a short time, but felt the screen was too small and did not like the feel of it. Even though the screen size of the Pixel is smaller than the Note 7, it didn’t bother me as much as much as the S7 screen. For a premium phone, the Pixel has left out some important features. Samsung has the advantage with the iris scanner, wireless charging, onboard stylus, always-on display, dual speakers, and water resistance. Apple has the advantage with dual speakers, optimized programs, water resistance, and Siri. However, Google has the advantage with priority security updates, unlimited cloud storage, and Google Assistant. I feel Google should bring more to the table (for example, at least including water resistance) in order to win over Samsung and Apple customers. Even though all three of these phone manufacturers use a fingerprint scanner, I do not understand why it is not built into the main screen of the Pixel instead of on the back. I am not going to debate which camera is better since there are many variables that can skew the results (which is why DSLR cameras have so many different available lenses). I am also not going to talk about the performance difference between Apple iPhone and the Google Pixel since Apple has control over its software vendors and is able to maximize program efficiency, and Android is open-sourced. Pros Unlimited cloud space 4GB of RAM Headphone jack Fingerprint scanner on back Fast charging USB-C port Cons Missing microSD slot Small screen compared to phone size (wasted space on top and bottom of phone) Not water resistant One speaker (the other cutout is a microphone) No wireless charging No always on display Since the Galaxy Note 7 is no longer on the market, the Pixel or Pixel XL would be the phones for me. Being the first to have updated security patches and unlimited storage makes this phone a must-have. Since the phone performance can compete with the iPhone and Note in terms of photos, speed, and display, I would recommend this phone to anyone who would like an Android phone.

This phone is bland, boring and overpriced. If you're going to spend big money on a phone, just get an iPhone. If you feel like you need Android,, get a Moto G4.

Google's Pixel phone is a pretty nice looking phone that unfortunately lacks features that most of today's high end phones come with. It looks like the design was influenced by the iPhone's, as they look very similar. So, for those of you who refuse to cross over to the dark side, this might be an alternative. I'll start off with what I liked about the phone. The battery life is amazing on this phone. Right out of the box, it came with about 43% battery life. I decided to try it out without charging it, and the results were pretty good. I did the usual; pictures, web browsing(lots of it), and just looking through all of the different features on the phone. I didn't charge the phone until the next day. The phone charges fairly quickly, and even displays battery time at the charges percentage that it is currently in. The phone comes with its standard USB-C cable, as well as USB to USB-c connector to use with regular car chargers. Something else that I found pretty amazing was the picture and video quality of the phone. I took it to Half Moon Bay with me on Friday and snapped really amazing pictures and video with the phone. They are really nice and clear, and the photo editing options are also really cool. This is definitely a good phone if taking pictures is a big thing for you, which is most of us! A big plus for me is that this phone is Project FI compatible. The ability to use this phone with pretty much any service provider makes it that much great. If you buy it directly from Google, I believe the phone will come unlocked, so that's something else to think about. Now for the drawbacks of the phone. Google really dropped the ball on not making the phone water resistant. This is a feature that everybody needs and wants, especially since all of the other high end phones come equipped with such feature. If I am going to shell out my hard earned money in today's phone market, I would for sure want something that is waterproof/resistant. Another thing that was disappointing was the sound quality. As I was listening to Pandora, I had the volume turned all the way up. I immediately noticed that instead of getting a nice crisp bass sound, you could hear a small tick instead. The sound clarity is definitely not all there. Call sound is good, but nowadays people text more than call. Overall, the phone is not bad. Although it lacks features, it is a pretty good phone for people who refuse to buy an iPhone, or just want to be different from everybody else. It is a bit pricey to compete with other high end phones that provide more features for the price, so if you're debating on this phone versus an iPhone or Galaxy, you really have to think price versus value.

This phone is seriously amazing. Its so quick and everything works so seamlessly without ever getting hung up on any task. Battery life is phenomenal, it can easily get over 2 days of moderate to normal use on a single charge and well over a day of heavy use. The build is ultra premium and feels solid. The fingerprint scanner is so fast and accurate. And this is the absolute best camera I've ever used on a phone. The pictures come out so clear and vivid. If you're looking for apple build quality but without the limits of playing in their sandbox you need this phone!

I'm going to start this with a caveat: I am a long-term Apple user. I have owned 3 iPhones (4s, 5s, and now the 6s), and own an iPad Mini 4 and two AppleTVs. I requested this phone to review because I wanted to see how much the OS has evolved since my very first smartphones were Droids (back before Verizon carried the iPhone). I used the Pixel for about 24 hours, doing everything I would normally do on my iPhone 6s - Pokemon Go, Snapchat, Facebook, etc. The only thing I did not do that I normally do is listen to music - mostly because I didn't want to spend the time loading music onto a phone I would only be using for 24 hours. I'm going to split the review into major things I know I look for in a phone. Battery life - the battery life on the Pixel appears to be better than my iPhone 6s, but I can't really speak to the validity of that, because I didn't have music playing a good chunk of the day, like I usually do with my 6s. I really liked that the charger could give me several hours of charge in very little time, assuming you use the rapid charger. It came with two charging cables, one is a USB charger, that could be used when charging from a traditional charging base or a laptop. However, the rapid charging cord can ONLY be achieved from the base and special charging cord that comes with the phone. It was pretty disappointing, because I was hoping for an extra charging base, but c'est la vie, I guess. Camera - I did a LOT of side by side comparisons of pictures taken with my 6s and the Pixel. In some scenarios, the Pixel outperformed the 6s, and in some scenarios, the 6s outperformed the Pixel. I think it just depends on preference, honestly. I did notice not even 18 hours into using the Pixel that there were already spots on the lens/picture, but I can't say that it's anything more than a fluke or just a defect with the phone I received, but I know I had similar issues with the two Droids I owned way back when. Phone Design - I LOVED the bigger screen. What I DIDN'T love, was the rounded edges of the screen that I could accidentally touch when I reached across the screen. This could easily be remedied with a case, but again, I wasn't going to go out of my way (or spend money on) for a phone I was only going to use for a short time. I was also intrigued (before using!) by the fingerprint sensor being on the back of the phone, but in reality, it was just in the way. I kept hitting it while holding the phone, which made it awkward to hold to avoid it. I also didn't like how slick the phone was, because it made it harder to hold while using it (I typically use my phone one handed), and I nearly dropped it a few times (again, could probably be avoided with a case). OS - I'm not a fan of the Android OS, to be honest. The iOS is much more straightfoward to use and is much more user friendly. I know a lot of people prefer the flexibility of the Android OS, and that's fine, I just don't customize my phone to the point where I need that flexibility. Also, I had a real issue with a major delay in receiving notifications. I could have the Pixel and the 6s sitting next to each other, both connected to my wifi network, and there was a minimum of a 30 second delay, if not longer, which I thought was super weird. Call quality - I made a few calls (not a big caller), and while the call quality seemed okay on my end, the people I talked to all said that the quality of the call was worse than it was on my iPhone. I called from my apartment, where I typically make calls from. I live in a 3rd floor apartment (out of a 4 floor building) on the northeast side of Chicago, so it isn't like I'm out in the country or an unpopulated area. Overall, it's a decent phone. Is it a good replacement for the iPhone? Honestly, not really. They are similar, but I don't think I would choose the Pixel over the iPhone. If you are only looking for an Android phone, though, it is a solid phone.