Customer Ratings & Reviews

Hi there, Morgyneliza. Thanks for taking the time to share your feedback with us. We're sorry to hear that your Pixel Buds A-Series aren't connecting with your mobile phone. To connect Google Pixel Watch, you need a compatible Bluetooth 4.0 (or newer) Android phone running Android OS version 6.0 or higher. We recommend checking the specifications of your mobile phone to ensure you get the best experience, setting up and using A-Series. For a full list of requirements, check out this help article: https://support.google.com/googlepixelbuds/answer/7544332

However, if you're already using a fully compatible phone, we recommend contacting our support team so we can assist you with your concern via this help link: https://support.google.com/googlepixelbuds/gethelp

Hello bigsnowstorm, we really appreciate your feedback on the Pixel Buds A-Series, and we hear your concern about the noise cancellation feature. We always listen to what our customers, like you, share with us. So we released the Pixel Buds Pro that has Active Noise Cancellation. You can contact your retailer, or visit the Google Pixel Buds Help Center to learn more about the device.

While Pixel Buds A-Series doesn’t have Active Noise Cancellation, the Adaptive Sound feature automatically raises and lowers the volume based on the noise level of the external environment to allow you to hear your music and content even when there may be background noise. We understand that outdoor environments can be noisy, especially if you're in the office or somewhere like a city street, cafe, or subway. With Adaptive Sound feature, your A-Series will subtly and automatically optimize volume based on the noise level of your environment.

To enable Adaptive Sound, simply follow these steps:
On a Pixel phone with Android 10+:
- Go to Settings > Connected devices > Pixel Bud's settings.
Other Androids:
- Open your Google Pixel Buds app.
- Tap Sound > Adaptive Sound.
- Toggle Adaptive Sound.

If you have other concerns that need our help, you’re always welcome to contact us anytime here: https://support.google.com/googlepixelbuds/gethelp

Hi, Jloaded. Yes, one Pixel Buds A-series earbud may die faster than the other because the main unit consumes more power. Keep on track. Stay focused and productive with up to 5 hours of listening time on a single charge, or up to 24 hours with the charging case. For a quick charge, place the earbuds in the case for 15 minutes and get 3 hours of listening time. Or leave them in for 1 hour and get a full charge. To improve the battery life of your Pixel Buds A-series, ensure the charging case is fully charged as well as the earbuds, avoid using features like active noise cancellation when not needed, lower the volume, and check for software updates to optimize battery usage; you can also try turning off features like "Ambient Sound" when not in use.