Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $229.00

Customer reviews

Rating 4.5 out of 5 stars with 614 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 614 reviews
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancelling is okay. Transparency is pretty good. Lacks bass. Comfortable as well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Mario. We at Pixel are thrilled you picked Pixel Buds Pro 2! We know amazing sound is a must-have, so we're sharing this quick tip to help you dial up the bass and truly immerse yourself in your music. Check out this link: https://support.google.com/googlepixelbuds/answer/11439534 madebygoogle

  • Rated 1 out of 5 stars

    Terrible for active users – Do not buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these. Poor design and constant glitches. Stay away from this product. These earbuds are incredibly uncomfortable and poorly designed for anyone with an active lifestyle. Google should stick to software because their hardware is a massive disappointment. If your job involves any movement, look elsewhere. Even slight head movements trigger accidental functions, making them impossible to use. A total waste of money.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to see the Pixel Buds Pro 2 didn’t quite fit for you. We’d be happy to look into what may be happening and get your device running optimally — when you get a second, talk to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, easy to connect and operate. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as original earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have a challenge with these new earbuds staying secure in my ear, as well as with the overall fit compared to my original earbuds. The poor fit severely impacts the noise reduction and basically made them unusable for me. I went back to my old Pixel earbuds which fit much better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, caryd. We’re sorry your experience with the Pixel Buds Pro 2 wasn’t the best. Here’s a few things to try and see if you can get the perfect fit:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife and she loves them. Never takes them out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constantly Falling Out!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound and the active noise cancellation is great. But due to these headphones constantly falling out of my ears (specifically out of my left ear) and the frustration this has caused me I had to return these headphones.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for your feedback on your Pixel Buds Pro 2, JustinK. While we're happy you enjoyed the improved sound quality and noise cancellation, we understand the frustration when they don't stay in. We do include a few different sizes of eartips to get that perfect fit for your ears. Even though you returned the product, we'd appreciate some more feedback. When you get a chance, here's the link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered qnd shipped right away. Had it within a few days. Love best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First time I've been disappointed by Google

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly with every fiber of my being regret buying these headphones and if I could return them for my full amount of money back I would in an absolute heartbeat. They cannot handle bass and God forbid there's a little bit of wind. You won't be able to hear anything over it. Also hearing anyone on the phone is like listening to a small child that is insecure whisper what they would like to eat. Highly do not recommend unfortunately I also hated the Samsung ones. However, they were actually better quality than these, which is highly disappointing because I have a Google pixel. If you really want Google buds, get the other ones not these. These are trash. Thank you for coming to my TedTalk

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Alex. We’re sorry to hear the Pixel Buds Pro 2 were not the best fit for you — we get your frustration. We’d be happy to investigate what may be causing these issues and get your earbuds working smoothly for you. When you find a moment, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Pixel buds 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, great noise cancelling functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Buds Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Son's gf for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh... Sound is good but usability is okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the buds fall out a lot. God forbid you run with these in...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, Pyl0n. While we’re glad you’re enjoying the upgraded sound on the Pixel Buds Pro 2, we also hear you wanting a more snug fit. Here are some tips to help:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 3 out of 5 stars

    Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt cheap, Plastic would make noise when inserting in ear.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Alberto. Sorry the Pixel Buds Pro 2 may not have been the best fit for you. Your insight is valuable to us we’d like to hear more about your experience — when you have a moment, here’s a survey for you: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Pitch perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Another wonderful product from Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds, easy to connect to my laptop and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, bought it for my boyfriend for his bday

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, bought it for my boyfriend for his bday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones they where real easy to set up with my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound quality....not good for my ears!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the sound wuality is great but these things kill my ears....will be returning

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Pixel Buds Pro 2, NicholasF. We hear your concerns on the earbuds not fitting the best — here are some tips to make them fit better:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Best headphones I ever had in a long time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying ear buds and I'm very happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issue of voice at other end

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but some Time it gives issues while talking my voice to other person becomes low and echo

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BahadurK. While we’re glad you’re enjoying the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value but they sound ok. I would generally not recommend the Pixel buds at this price.

    No, I would not recommend this to a friend