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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 747 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    The different modes work great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] ANC and the pass through mode both work very well. Its noticeably better than my last earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have them only because I have a pixel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Coming from Apple airpods pro 2 . These aren't as good as those but I lost a lot of functionality with those when switching to an android. These have great battery though and the sound is okay. Not mad at the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is superb. I like the fins that help retain the buds and keep a tight fit though it can cause the ears a little soreness until you're used to it. Sound quality is good but I've only compared to the 1st gen pixel buds pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery Quality sounds Heavy duty Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than gen 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better fit than first gen. sound quality is good, charging contacts inside fit well and actually charge the buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 2 pro earnuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds. Knock on wood they have never fallen out my ears yet. Durability very nice for suchnanskallnearbud A bit pricey. The bose may be a tad better sound but the engineering of pixels aurpass bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds 4ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off in trying another pair of ear buds. I've always had a problem with lag from noise cancelling and touch controls. Not with these. I'm happy overall with these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best option for pixels, but not overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid, but you hear distortion upon pressing the touch controls and there’s no high resolution audio codecs. Sound quality and ANC are behind buds 3 pro and AirPods Pro 2. But if you have a pixel, it’s your best option!

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jozef,

      Thanks for contacting us. We're sorry to hear that you're experiencing audio inconvenience with your Pixel Buds Pro 2.

      Pixel Buds Pro and Pro 2 only:

      Switch between Active Noise Cancellation (ANC) and Transparency mode. This gesture is configured to ANC by default, but you can customize this gesture in the Pixel Buds app to activate Google Assistant.

      If you're still experiencing issues, try resetting your Pixel Buds:

      Go to your device's Bluetooth settings and forget "Google Pixel Buds."
      Plug the charging case into a power source using a USB-C cable.
      Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      Press and hold the pairing button on the back of the case for 30 seconds.
      When the earbuds status light (inside the opened case) stops blinking, let go of the pairing button.
      The earbuds status light will blink white and orange until the reset is complete, and then start blinking white. The Google Pixel Buds will be reset and should be ready to pair immediately.
      You will need to forget and re-pair any other devices the Pixel Buds were paired with.

      If the issue persists, don't hesitate to contact our support team by clicking the following link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Recomendo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito bom, recomendo, som perfeito, conexao rapida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Battery life is excellent. Charge it twice a week, and it holds. Use it for a commute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving them. Im coming from galaxy buds pro 3 and I enjoy these so much. Battery is great, sounds is great, and transparency was spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best budss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ear buds.. glad I finally invested in some niceearbuds....the noise canceling is everything is ever wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds with long battery life. Would def recommend for purchase. Both my wife and I have our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds ever!! Good for everything, hiking, training, walk, study

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck, especially w/pixel cell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best, bang for your buck and works perfectly along with a pixel phone. Can't beat it for the price as well as convenience and sound quality at price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and very easy to handle.Sound clarity is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it super responsive when doing the commands on the headphones to start and stop the music. The sound itself is fantastic and there so drops in the music. The charging time is super quick too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Comfortable to use, Good ANC but Sony it better. - Mic it just good quality - AI feature it great - touch control easy to use - ear tips was fair - easy connect Suggestion for daily use not prefer for high quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds I've ever used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A major improvement from the pixel buds pro 1. Much smaller. Better ergonomics. Longer battery life. These earbuds blow the competition out of the water in just about every metric. Especially style!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good if they fit your ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work and pair well with android phones, noise canceling is decent. Overall setup was quick and the controls are customizable and easy to use. The fitment in my ears just did not work for me, so I returned them.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for giving the Pixel Buds Pro 2 a try, Southep. We’re sorry the fit didn’t quite work for you. Your insight is valuable to us and we’d like to hear more — when you have the time, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle