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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 747 reviews
  • Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the single bass headphones I have ever had. The noise canceling is great. The sound quality is awesome. And I super love the way that music sounds in these. 10 of 10 would recommend.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We couldn't be happier your new Pixel Buds are hitting all the right notes for you, RyanS. Now all you need is the perfect playlist, and you're ready to jam out all day! madebygoogle

  • Rated 4 out of 5 stars

    Sound is great overall but mics are awful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but one issue is the mics. People cannot hear me or they say I sound far away. I hope'd an update is what could help but nope. It's quite annoying so I hardly use them now.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey TanyaC. We apologize for the microphone issues you're experiencing with your Pixel Buds Pro 2. It's unfortunate that you're encountering difficulties with your device. To resolve this issue, we suggest trying the following steps:
      - Update Firmware
      - Clean the Mics
      - Reset the Buds
      - Check for App Interference

      If the issue persists, please contact us at this link: https://support.google.com/googlehelp madebygoogle

  • Rated 5 out of 5 stars

    5 stars, great buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use. Do note that the case has a matte texture that will stain from denim or similar fabrics. This may be the only premium buds out that don't rely on fitting in to your ear canal to stay on without relying on a loop or latch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing! I'm so excited to have my new headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. I had/have the original pro buds and they are not too much different. They do last longer and connect faster. They also still fall out of my ear from time to time like the original ones did.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MrJa05. We appreciate you sharing your experience.
      We would like to get you the most out of an amazing experience. Click here for some helpful tips on how to wear them perfectly: https://support.google.com/googlepixelbuds/answer/7573099
      Once you have the perfect fit, immerse yourself in amazing sound you'll love. madebygoogle

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month I bought this and its a worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds. Sound is great and i love the noise cancelling features and that they are sweat resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the pixel buds line up. Got a pixel watch 4 along with it. Planning to upgrade my pixel when the next one releases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had both generations of Pixel Buds and these are a total upgrade of everything that made the first ones great. They come with several different sizes of the caps each of my ears takes a different size.My ears do get a little sore after a while sometimes. But I think that's me not getting them seated correctly overall I love them and would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great sound quality and integration with pixel 9. Unfortunately didn't fit my ears. It seems like it does fit 99% of people well, just was unlucky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is excellent. I really enjoyed my original pixel buds and these are superior in every way that counts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear buds you can get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the conversation setting, the noise cancellation, the talk thru feature, all of them are top tier features I didn't know I needed til I got them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, noise cancelling and sound are perfect. The fit is not ideal though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from the original buds pro. They are much lighter and with the added wing, feel more secure in you ears. The anc works great and the doing is better than the originals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device. Small, lightweight, nice design. I always recommend this if you have a Google Pixel, but ye even if you don't have one, these are good earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - Pixel Buds Pro 2 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience that I have experienced. especially, I liked the most is the smooth switching between multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to connect and no issues with audio or the microphone. The left one doesn't stay in my ear very well, but I haven't messed with the other sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Pixel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! No complaints. I went from the Apple airpods to these after making a switch to the pixel pro and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling earbuds I've used to date. Only complain are the rubber I upgraded to memory foam

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh not the best for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly 'dropped calls' any time I am on the phone the calls switches to my phone leaving me talking to myself or thinking the call has dropped trying to find CS for Google has been difficult so i dont use these for calls only audio books and thats fine

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MzCurtis. We hear your concerns regarding connection issues on the Pixel Buds Pro 2. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.

      If you still need support, don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle