Customer Ratings & Reviews
- Model:
- GA05760-US
- |
- SKU:
- 6589930
Customer reviews
Rating 4.5 out of 5 stars with 560 reviews
(560 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life. The active noise cancellation and transparency mode are also appreciated features. While the touch controls, volume, and price receive some criticism, the conversation detection feature does not always perform as expected. Overall, the positive aspects of the Pixel Buds Pro 2 appear to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value but they sound ok. I would generally not recommend the Pixel buds at this price.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us, JAMW. We’d be happy to get any additional feedback to learn from — when you find a moment, share more here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Love this, bought it for my boyfriend for his bday
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, bought it for my boyfriend for his bday
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Wintergreen
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ear buds, easy to connect to my laptop and phone
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendRated 5 out of 5 stars
Pitch perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected. Another wonderful product from Google.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendRated 5 out of 5 stars
Perfect sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones they where real easy to set up with my phone
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendRated 3 out of 5 stars
Issue of voice at other end
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but some Time it gives issues while talking my voice to other person becomes low and echo
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, BahadurK. While we’re glad you’re enjoying the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.
Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Rated 5 out of 5 stars
Best headphones I ever had in a long time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying ear buds and I'm very happy with them
I would recommend this to a friendRated 2 out of 5 stars
Middle of the road
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they are good in the ear and have improved over the first model. These ear buds still do not compare to apple. You might have a good 24hrs of music after that you could have it where music will go out in one of ear or both depending and while listening to music it could end up changing the sound quality. Taking voice calls are better but some times people can not hear you while you are talking overall it is very frustrating and I really hope that they fix this issue
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out, Radio. We’re sorry to hear you’re having issues with the Pixel Buds Pro 2. We have a few steps to help get the most out of your earbuds:
Concerning the audio:
1. Make sure you have updated to the latest firmware version.
2. Reset the earbuds by placing the earbuds in the charging case for one minute, then removing them.
3. Reset your Google Pixel Buds.
4. Check that issue isn’t caused by spotty internet connection.
Regarding call quality:
1. Try changing ANC modes to improve your call quality.
2. Keep the earbuds near your source device and minimize obstructions between them like walls and floors.
Here’s a link with more troubleshooting tips: https://support.google.com/googlepixelbuds/answer/9811459?hl=en-AU&sjid=17298070045124473073-NC#zippy=;
Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp
Rated 3 out of 5 stars
Pixel ear pro buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that they keep filling down all the time. Other than that everything is good.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Wintergreen
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Pixel Buds Pro 2, JustinoR. We hear your concerns regarding the earbuds not fitting the best for you — here’s some tips to get a better fit:
1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.
We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Rated 2 out of 5 stars
Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones weren't for me. I felt like I could hear them banging in my ear when I was running on the treadmill, and I could static when I was wearing them standing still. Creating static in my ear so that I can't hear noise around me isn't "noise cancelling", it's just annoyiong.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. Sorry to hear you ran into some audio issues with your Pixel Buds Pro 2. We'd like to investigate this further and get your device running smoothly again. When you get a moment, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Rated 3 out of 5 stars
Not noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant figure out how to make it actually noise cancelling. No matter what setting it is on, i can still hesr outside / backgroud noise.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching to us, VictoriaR. We’d be happy to provide some steps to make sure your noise cancelling is working properly.
In the Pixel Buds app, you will find 3 modes to control noise under Active Noise Control (ANC):
1. Noise Cancellation: Blocks outside noise. When you activate this, you'll hear a single chime.
2. Transparency: Lets sound in so you can hear the world around you. When you activate this, you'll hear a double chime.
3. Off: Both active states are disabled. When you activate this, you'll hear a single chime.
You can can switch modes a few different ways:
1. Gesture: Touch and hold your earbud to toggle between Noise Cancellation and Transparency mode.
2. Pixel Buds app: Select your ANC mode by going to the Sound menu and selecting a mode at the top.
3. Assistant and Gemini: Ask Assistant or Gemini to turn Active Noise Control on or off by saying, "Hey Google, turn on noise cancellation," or "Hey Google, turn off noise cancellation."
We’re just a click away if you need any more assistance: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Comfort, Fit, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
Fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally!!!! They went back to the smaller buds with "stabilizers" on them. So far great sound, ANC is good, havent fallen out, no pain in the ear canal after 20 minutes like with the Buds Pro. The ANC works immediately unlike the Buds Pro. Theyre not extremely loud like others try to be, but how loud do you really need them to be since theyre in your ear & have good ANC???? I also think kids would enjoy these since they went back to the smaller size. As with anything else....Im sure they will get even better with updates.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friend Rated 1 out of 5 stars
Eh, not worth the money or hype
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying. Quality is as good as any $50-$100 earphones. Save your money.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
No, I would not recommend this to a friendRated 1 out of 5 stars
POOR Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after about a week. I took them back to the Best buy store and was told I could not exchange them due to not having a charging cable to return with them......issue is these ear buds do not come with a cable! I told the customer service rep this but he was not going to exchange them without a cable. I asked him to to let me get the new one to exchange and if there was a cable in it they could have it, he replied that is not Best Buys policy. I came home and got a cheap cable and decided to go get a refund and buy the replacement on Amazon! If you get these and try to return them keep my situation in mind, good luck.
No, I would not recommend this to a friendRated 3 out of 5 stars
fit issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but they just dont fit my ear. I thought that the wing would help put they don't feel right.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi JoeH, we appreciate you sharing your experience with the Pixel Buds Pro 2. That said, we're sorry to hear you're having trouble achieving a secure fit — we'd love to help you out. We recommend checking out this helpful article on how to properly adjust Pixel Buds to best fit your ears: https://support.google.com/googlepixelbuds/answer/7573099?
Rated 3 out of 5 stars
End up returning but may fit your ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have small ears they may fall out. The ear fin/wing did not keep a solid fit for my ears
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Peony
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, we appreciate your feedback — we're sorry to hear that the Pixel Buds Pro 2 didn’t fit as you expected. We’d love to help you out with improving your experience. Please reach out to us using this link so we can look into this further: https://support.google.com/googlepixelbuds/gethelp?sjid=14503698972395876691-NA.
Rated 1 out of 5 stars
Defective Pixel Buds Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I've purchased. The first pair was defective (right bud made a variety of ticking and hissing noises). This second pair has developed a high frequency hiss in all modes, and the right bud now knocks when I walk. An otherwise solid product seems to be plagued with quality issues.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, BrettH. Sorry to hear your experience with the Pixel Buds Pro 2 hasn’t been the best. Resetting the ear buds will normally correct any issues — here’s how:
1. Go to your device’s Bluetooth settings and forget the device.
2. Plug the charging case into a power source using a USB-C cable.
3. Make sure the earbuds are seated within the charging case and leave the charging case open.
4. Press and hold the pairing button on the back of the case for 30 seconds.
5. When the earbuds status light stops bouncing, let go of the pairing button.
6. Check the earbuds status lights.
If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Rated 1 out of 5 stars
The bud keeps falling off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I do or try the bud would always fall off.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Pixel Buds Pro 2, WIN11. We hear your concerns on the earbuds not fitting the best — here are some tips to get a better seal:
1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.
We’re just a click away if you need us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Rated 1 out of 5 stars
Product not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item got lost in the mail, not able to test the product
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friendBrand response from Google Team
Posted .Hi there. Thanks for bringing this to our attention. Our recommendation is to reach out to the retailer directly so they may be able to get your products. Once you get your Pixel Buds Pro 2, we’d be happy to answer any questions or concerns about the device here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Fit, Sound quality, Transparency mode
Rated 5 out of 5 stars
Super comfortable upgrade from the first-gen Buds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tested the Pixel Buds (1st generation) before. They worked great with my Android phone and always were functional for my needs. They didn’t come with audio cancelling and they sometimes fit weird, but they worked. These are a night and day difference from that first generation, completely ignoring the added features for the “pro” model. For starters, these earbuds are extremely comfortable. Google claims that they have introduced a new “twist to adjust” ear stabilizer that they spent a lot of time researching. This is not some marketing lie – out of the box, not only did they fit nicely, but they felt like they weren’t even there. It is clear to me that Google _did_ actually do this research. This is big for me because I generally find earbuds to be extraordinarily uncomfortable thanks to a medical condition. Having a set that fits nicely and doesn’t make me wonder how much I’m going to be paying for the experience in the near future. Google also added a really cool feature called “Eartip seal check” – it allows you to truly know that the earbuds tips that you picked are the proper size. When you start this check, the earbuds will play some known music that (I presume) the built-in microphones can pick up on for ear tips that are too small. It is one of those things that should be easy to figure out yourself, but it is nice to have something that can test to make sure your perception is correct. So they fit great and can prove that they fit with some music, how do they sound? I am not an audiophile, I’m just someone who listens to music quite a bit. With the EQ set to heavy bass, these buds really speak for themselves with impressive beats that don’t drown out the music track. Treble response seems acceptable, setting the EQ to clarity mode really brings out some of the detail of the instruments. All that said, messing with the EQ is not really required; on its default setting the music is plenty clear and bass is plenty responsive. Noise cancelling is good – it won’t match headphones that cover your entire ear, but it will perform well enough that you can focus on the work at hand without losing track of your sentence for the sixth time while typing it out. Long term stable noises (like planes) work great for cancellation. But short term, rapidly changing noises (like keyboard key presses) won’t really be filtered out. Though in their defense, when the noise cancelling is off, key presses still come through with some relative clarity. These buds also come with a cool feature called transparency mode. I’ve seen it on sport headphones before to make sure you don’t miss an important detail that might save your life on a outdoor run. On these headphones, it is used primarily for conversation mode. When you either enable the feature manually or via starting a conversation (more on that later…), you are able to hear everything in the world somewhat amplified from what it would be like with no headphones in at all. It is a nice feature to be sure and I love being able to have conversations while still leaving my headphones in. One problem I _do_ see with it though is that some sounds are amplified far too much. Running water from a faucet for instance takes over the entire noise profile with static, making it difficult to understand people. The Pixel Buds app also has a nice feature that lets you automatically enable transparency mode and pause whatever you’re playing when the earbuds hear you start talking. It is not enabled by default and I can see why – it is super responsive. Whenever you start talking, it _will_ activate. This sounds great in practice, but this also happens if you’re just talking to yourself absentmindedly. Making your music stop and it ultimately causing a distraction that you were not expecting and causing you to lose focus. I’m going to leave the feature on because I think it is cool and I think the number of bad activations will be outweighed by the multitudes of good activations that I might get. Final notes, everyone knows that Google is making a big push towards AI. I’m happy to report that for those of you who do not like that kind of functionality, it is trivial to disable Gemini during the setup phase on your phone. Overall I do like these headphones. The audio response is good, the fit is amazing, and the noise cancelling works well enough for my day to day needs that I plan to everyday carry these headphones. If you go in with the expectation that noise cancelling is not as good on these as it would be for a full-ear set, I don’t think that you could possibly be disappointed with these headphones.
This review is from Google - Pixel Buds Pro 2 - Wireless Earbuds with Active Noise Cancellation – Bluetooth Headphones - Hazel
I would recommend this to a friend














