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Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 665 reviews
  • Rated 4 out of 5 stars

    Uncomfortable and less stable, but great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better audio clarity. Stretches ear canal less than Pro 1, but still less comfortable than non-pro original Pixel Buds. Despite tighter fit, just as unstable as them too, less stable than Pro 1 that had no stabilizer wing. These twist themselves loose. Beyond the fit and stability, they function great. ACR and transparent pass thru are improved.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. So light and comfy you forget they're in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I have purchased thus far. They stay snug in my ears and the sound quality is great inclusing nosie canecllation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, so so for running

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noice cancelling and sound. They do move a bit when running but still very manageable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because i have small ears can't ever find ear buds small enough. These ones are good for small ears. I also really find my buds option. The biggest downside is how long it takes to transition when you start to talk it's suppose to go into active listing and allow you to hear and talk to someone. Its really slow and i have to go to my phone and pause my music manual isn't so slow. Also don't even try to talk to people on the phone with these. No one can hear you and you have to take them out completely and use your phone to talk on the phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, user794190. While we’re glad you’re happy with the fit of the Pixel Buds Pro 2, we hear your concerns regarding the Conversation Detection feature. A factory reset may resolve this issue — here’s how to do it:

      1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Great touch controls and seamless connectivity with my pixel 9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , noise canceling pretty good . Battery life is really good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great it's not the best both it is good in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise reduction ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its value Definitely a win when I bought it for my husband and loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great but lacking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds and work great, but eventually the noise cancelling and transparency mode stopped working. The microphone also doesn't work anymore

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LiamB. While we’re glad you’re enjoying the sound on the Pixel Buds Pro 2, we hear your concerns regarding issues with active noise cancelling — we get this can be frustrating. Normally, a quick reset can resolve these problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget the device.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the earbuds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      Don’t hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 4 out of 5 stars

    Great buds with lots of features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds and all of the features. They check off all of the features missing from my last headphones that I wished they had, like in ear detection. But it's taking some practice to get them to fit consistently and after a week I still haven't figured it out yet. There is a sound test to verify fit, and when it passes I have no problems with fit. Oddly enough I have more problems with the right earbud then I do withh the left and makes it seem more of a user problem.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello BlueDust. We're glad you're enjoying the features of your earbuds! We're sorry you're having issues with the right earbud not fitting as consistently. Have you tried using the different ear tips that come with the earbuds? Sometimes, a different size or shape can make a big difference. For more information, please check: https://support.google.com/googlepixelbuds/answer/7573099?hl=en#zippy=%2Cpixel-buds-pro

      If you're still experiencing issues with the right earbud, we'd be happy to help troubleshoot. Please feel free to contact our customer support team for assistance here: https://support.google.com/googlepixelbuds/gethelp"; madebygoogle

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the headphones. I would give the noise canceling 6 out of 10. They are comfortable to wear. Use them as my around the house earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because the audio is laggy while watching videos, seems like it's a common issue I'm using these with my Google pixel 10.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 2 fix the problems on the previous version. Now the buds don't fall out all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Great idea poorly executed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous generation which were very good so I thought these would be even better. I like that they are smaller and lighter and the battery life is excellent. My issue is the fin that they added. At least for my ears the fin has nothing to "latch on to" so the buds barely stay in place. The only reason they don't fall out is because they're so light. I'm afraid I'm gonna lose them.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We understand your concern about the fins not providing a secure fit. Have you tried using different ear tips to see if they provide a better fit? The Pixel Buds Pro 2 come with multiple ear tip sizes. If the ear tips don't solve the issue, you might consider reaching out to our support team for further assistance https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, occasional signal break up, not sure if it's caused by the buds, phone or other factors

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones but for the price it's nothing special too expensive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pixel Buds Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. the fit is great, I forget they are in there at times. Case is small and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, greatest product I could ever buy and use for daily use. I use them school and chilling and they meet excellent expectations of mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are excellent a great step up from the pixel buds one pro. The anc is very much improved and the firing is much better with a greater seal.

    I would recommend this to a friend