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Customer reviews

Rating 4.5 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life. The active noise cancellation and transparency mode are also appreciated features. While the touch controls, volume, and price receive some criticism, the conversation detection feature does not always perform as expected. Overall, the positive aspects of the Pixel Buds Pro 2 appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 560 reviews
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent product that does take a little time getting the right fit in the ear. when you get it, it will be great. interfaces with a pixel phone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app to control the sound of controls of the actuals buds. Worth the money for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great idea poorly executed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous generation which were very good so I thought these would be even better. I like that they are smaller and lighter and the battery life is excellent. My issue is the fin that they added. At least for my ears the fin has nothing to "latch on to" so the buds barely stay in place. The only reason they don't fall out is because they're so light. I'm afraid I'm gonna lose them.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We understand your concern about the fins not providing a secure fit. Have you tried using different ear tips to see if they provide a better fit? The Pixel Buds Pro 2 come with multiple ear tip sizes. If the ear tips don't solve the issue, you might consider reaching out to our support team for further assistance https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone Google bud pro super nice fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but I wish they was louder and fit the ears better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good at anything

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was not good Fit was terrible, it's like the buds are tryna jump outta your ears. Conversation awareness is terrible. At first I thought it was a genius feature that was poorly implemented. Then I tried the second edition of the Airpod Pro 2s they were trying to emulate, and I was like woah this is how conversation awareness could work they did a terrible job at this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, AndrewS. We’re sorry the Pixel Buds Pro 2 wasn’t quite what you expected. Your feedback is valuable to us and we want to hear more about your experience — share more with us at this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    Good ear buds with a major flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buds are pretty good overall earbuds to pair with a Pixel phone. However it seems it does have some type of design flaw with the pressure vent. When it filled/dirty it leaves a plugged up feeling. Used alcohol for a bit but it damaged the paint on grills on top side with the G logo. Which is my fault, but it kinda sucks since I probably voided my warranty.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Pixel Buds Pro 2, MythosO. We’re happy that you’re enjoying your earbuds and wanting to make sure they stay clean. Here’s some tips on making sure they stay pristine:

      1. Use a soft, dry, lint-free cloth to gently clean the earbuds, including the charging contacts.

      2. When cleaning the earbuds, remove the eartips and carefully remove any earwax or lint around the eartip and mesh area of the snout. A clean snout and mesh area will ensure that sound quality and volume aren't negatively impacted.

      3. If necessary, you can apply water with a damp, lint-free cloth or cotton swab to gently remove built-up material or scuff marks. To avoid damage, avoid getting moisture into any openings.

      If you need, check the warranty coverage for your Pixel Buds Pro 2 using this link: https://support.google.com/product-documentation/troubleshooter/3070579 madebygoogle

  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones, great sound and great fit. My only complaint is the battery life which only lasts me 2 to 3 days.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, thank you for sharing your feedback on the Pixel Buds Pro 2. We're glad to hear you appreciate the sound quality and fit.

      We understand your concern about the battery life. While the Pixel Buds Pro 2 offers good battery performance, some features can impact how long a charge lasts. For example, turning off Active Noise Cancellation (ANC) can help to extend the Pixel Buds’ charge. For more information, please check: https://support.google.com/googlepixelbuds/answer/7556060 madebygoogle

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancelling is okay. Transparency is pretty good. Lacks bass. Comfortable as well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Mario. We at Pixel are thrilled you picked Pixel Buds Pro 2! We know amazing sound is a must-have, so we're sharing this quick tip to help you dial up the bass and truly immerse yourself in your music. Check out this link: https://support.google.com/googlepixelbuds/answer/11439534 madebygoogle

  • Rated 3 out of 5 stars

    Not as good as original earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have a challenge with these new earbuds staying secure in my ear, as well as with the overall fit compared to my original earbuds. The poor fit severely impacts the noise reduction and basically made them unusable for me. I went back to my old Pixel earbuds which fit much better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, caryd. We’re sorry your experience with the Pixel Buds Pro 2 wasn’t the best. Here’s a few things to try and see if you can get the perfect fit:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 1 out of 5 stars

    First time I've been disappointed by Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly with every fiber of my being regret buying these headphones and if I could return them for my full amount of money back I would in an absolute heartbeat. They cannot handle bass and God forbid there's a little bit of wind. You won't be able to hear anything over it. Also hearing anyone on the phone is like listening to a small child that is insecure whisper what they would like to eat. Highly do not recommend unfortunately I also hated the Samsung ones. However, they were actually better quality than these, which is highly disappointing because I have a Google pixel. If you really want Google buds, get the other ones not these. These are trash. Thank you for coming to my TedTalk

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Alex. We’re sorry to hear the Pixel Buds Pro 2 were not the best fit for you — we get your frustration. We’d be happy to investigate what may be causing these issues and get your earbuds working smoothly for you. When you find a moment, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Google earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, easy to connect and operate. Would definitely recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound quality....not good for my ears!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the sound wuality is great but these things kill my ears....will be returning

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Pixel Buds Pro 2, NicholasF. We hear your concerns on the earbuds not fitting the best — here are some tips to make them fit better:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife and she loves them. Never takes them out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt cheap, Plastic would make noise when inserting in ear.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Alberto. Sorry the Pixel Buds Pro 2 may not have been the best fit for you. Your insight is valuable to us we’d like to hear more about your experience — when you have a moment, here’s a survey for you: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Constantly Falling Out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound and the active noise cancellation is great. But due to these headphones constantly falling out of my ears (specifically out of my left ear) and the frustration this has caused me I had to return these headphones.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for your feedback on your Pixel Buds Pro 2, JustinK. While we're happy you enjoyed the improved sound quality and noise cancellation, we understand the frustration when they don't stay in. We do include a few different sizes of eartips to get that perfect fit for your ears. Even though you returned the product, we'd appreciate some more feedback. When you get a chance, here's the link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    Meh... Sound is good but usability is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the buds fall out a lot. God forbid you run with these in...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, Pyl0n. While we’re glad you’re enjoying the upgraded sound on the Pixel Buds Pro 2, we also hear you wanting a more snug fit. Here are some tips to help:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered qnd shipped right away. Had it within a few days. Love best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, great noise cancelling functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Son's gf for Christmas and she loves it.

    I would recommend this to a friend