Customer Ratings & Reviews
- Model:
- GA05764-US
- SKU:
- 6589931
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life. The active noise cancellation and transparency mode are also appreciated features. While the touch controls, volume, and price receive some criticism, the conversation detection feature does not always perform as expected. Overall, the positive aspects of the Pixel Buds Pro 2 appear to outweigh the negative ones for most users.
This summary was generated by AI based on customer reviews.
Google Pixel Buds Pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Son's gf for Christmas and she loves it.
I would recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good value but they sound ok. I would generally not recommend the Pixel buds at this price.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us, JAMW. We’d be happy to get any additional feedback to learn from — when you find a moment, share more here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Love this, bought it for my boyfriend for his bday
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, bought it for my boyfriend for his bday
I would recommend this to a friendGreat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ear buds, easy to connect to my laptop and phone
I would recommend this to a friendPitch perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected. Another wonderful product from Google.
I would recommend this to a friendPerfect sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones they where real easy to set up with my phone
I would recommend this to a friendIssue of voice at other end
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but some Time it gives issues while talking my voice to other person becomes low and echo
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, BahadurK. While we’re glad you’re enjoying the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.
Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Best headphones I ever had in a long time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying ear buds and I'm very happy with them
I would recommend this to a friendMiddle of the road
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they are good in the ear and have improved over the first model. These ear buds still do not compare to apple. You might have a good 24hrs of music after that you could have it where music will go out in one of ear or both depending and while listening to music it could end up changing the sound quality. Taking voice calls are better but some times people can not hear you while you are talking overall it is very frustrating and I really hope that they fix this issue
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out, Radio. We’re sorry to hear you’re having issues with the Pixel Buds Pro 2. We have a few steps to help get the most out of your earbuds:
Concerning the audio:
1. Make sure you have updated to the latest firmware version.
2. Reset the earbuds by placing the earbuds in the charging case for one minute, then removing them.
3. Reset your Google Pixel Buds.
4. Check that issue isn’t caused by spotty internet connection.
Regarding call quality:
1. Try changing ANC modes to improve your call quality.
2. Keep the earbuds near your source device and minimize obstructions between them like walls and floors.
Here’s a link with more troubleshooting tips: https://support.google.com/googlepixelbuds/answer/9811459?hl=en-AU&sjid=17298070045124473073-NC#zippy=;
Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp
Pixel ear pro buds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that they keep filling down all the time. Other than that everything is good.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Pixel Buds Pro 2, JustinoR. We hear your concerns regarding the earbuds not fitting the best for you — here’s some tips to get a better fit:
1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.
We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones weren't for me. I felt like I could hear them banging in my ear when I was running on the treadmill, and I could static when I was wearing them standing still. Creating static in my ear so that I can't hear noise around me isn't "noise cancelling", it's just annoyiong.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. Sorry to hear you ran into some audio issues with your Pixel Buds Pro 2. We'd like to investigate this further and get your device running smoothly again. When you get a moment, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Not noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant figure out how to make it actually noise cancelling. No matter what setting it is on, i can still hesr outside / backgroud noise.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching to us, VictoriaR. We’d be happy to provide some steps to make sure your noise cancelling is working properly.
In the Pixel Buds app, you will find 3 modes to control noise under Active Noise Control (ANC):
1. Noise Cancellation: Blocks outside noise. When you activate this, you'll hear a single chime.
2. Transparency: Lets sound in so you can hear the world around you. When you activate this, you'll hear a double chime.
3. Off: Both active states are disabled. When you activate this, you'll hear a single chime.
You can can switch modes a few different ways:
1. Gesture: Touch and hold your earbud to toggle between Noise Cancellation and Transparency mode.
2. Pixel Buds app: Select your ANC mode by going to the Sound menu and selecting a mode at the top.
3. Assistant and Gemini: Ask Assistant or Gemini to turn Active Noise Control on or off by saying, "Hey Google, turn on noise cancellation," or "Hey Google, turn off noise cancellation."
We’re just a click away if you need any more assistance: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Anc, Comfort, FitCons mentioned:Volume
Fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally!!!! They went back to the smaller buds with "stabilizers" on them. So far great sound, ANC is good, havent fallen out, no pain in the ear canal after 20 minutes like with the Buds Pro. The ANC works immediately unlike the Buds Pro. Theyre not extremely loud like others try to be, but how loud do you really need them to be since theyre in your ear & have good ANC???? I also think kids would enjoy these since they went back to the smaller size. As with anything else....Im sure they will get even better with updates.
I would recommend this to a friend Eh, not worth the money or hype
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend buying. Quality is as good as any $50-$100 earphones. Save your money.
No, I would not recommend this to a friendPOOR Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped charging after about a week. I took them back to the Best buy store and was told I could not exchange them due to not having a charging cable to return with them......issue is these ear buds do not come with a cable! I told the customer service rep this but he was not going to exchange them without a cable. I asked him to to let me get the new one to exchange and if there was a cable in it they could have it, he replied that is not Best Buys policy. I came home and got a cheap cable and decided to go get a refund and buy the replacement on Amazon! If you get these and try to return them keep my situation in mind, good luck.
No, I would not recommend this to a friendfit issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but they just dont fit my ear. I thought that the wing would help put they don't feel right.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi JoeH, we appreciate you sharing your experience with the Pixel Buds Pro 2. That said, we're sorry to hear you're having trouble achieving a secure fit — we'd love to help you out. We recommend checking out this helpful article on how to properly adjust Pixel Buds to best fit your ears: https://support.google.com/googlepixelbuds/answer/7573099?
End up returning but may fit your ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have small ears they may fall out. The ear fin/wing did not keep a solid fit for my ears
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, we appreciate your feedback — we're sorry to hear that the Pixel Buds Pro 2 didn’t fit as you expected. We’d love to help you out with improving your experience. Please reach out to us using this link so we can look into this further: https://support.google.com/googlepixelbuds/gethelp?sjid=14503698972395876691-NA.
Defective Pixel Buds Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I've purchased. The first pair was defective (right bud made a variety of ticking and hissing noises). This second pair has developed a high frequency hiss in all modes, and the right bud now knocks when I walk. An otherwise solid product seems to be plagued with quality issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, BrettH. Sorry to hear your experience with the Pixel Buds Pro 2 hasn’t been the best. Resetting the ear buds will normally correct any issues — here’s how:
1. Go to your device’s Bluetooth settings and forget the device.
2. Plug the charging case into a power source using a USB-C cable.
3. Make sure the earbuds are seated within the charging case and leave the charging case open.
4. Press and hold the pairing button on the back of the case for 30 seconds.
5. When the earbuds status light stops bouncing, let go of the pairing button.
6. Check the earbuds status lights.
If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
The bud keeps falling off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I do or try the bud would always fall off.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Pixel Buds Pro 2, WIN11. We hear your concerns on the earbuds not fitting the best — here are some tips to get a better seal:
1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.
We’re just a click away if you need us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC
Product not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item got lost in the mail, not able to test the product
I would recommend this to a friendBrand response from Google Team
Posted .Hi there. Thanks for bringing this to our attention. Our recommendation is to reach out to the retailer directly so they may be able to get your products. Once you get your Pixel Buds Pro 2, we’d be happy to answer any questions or concerns about the device here: https://support.google.com/googlepixelbuds/gethelp