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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 666 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 666 reviews
  • Rated 5 out of 5 stars

    Suprising good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised on how well this works. Very good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones, excellent if you use Pixel.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, hurts the bottom of ears when used for a long period of time. They are very well integrated into Pixel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and good quality. Honestly between this and the airpods I choose the airpods but is a nice product anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pixel buds pro 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very big fan of google products, I did purchased google pixel buds pro 2, it's been 5-6 months had no issues for first 4 months and now it started with one bud not working and sometimes connectivity issues. Still i am loyal fan to google.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Happy to hear from a long time user, Dinesh. We hear your concerns regarding having connectivity issues on the Pixel Buds Pro 2. Here’s some steps to get your device back on track:

      1. Make sure you're on the latest firmware by updating your device.
      2. Move away from other devices that could cause interference
      3. Try resetting your Pixel Buds.

      We’re just a click away if you need us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my son for his birthday, and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was a bit different than I was thinking but I do love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app to control the sound of controls of the actuals buds. Worth the money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but I wish they was louder and fit the ears better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone Google bud pro super nice fast charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good ear buds with a major flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the buds are pretty good overall earbuds to pair with a Pixel phone. However it seems it does have some type of design flaw with the pressure vent. When it filled/dirty it leaves a plugged up feeling. Used alcohol for a bit but it damaged the paint on grills on top side with the G logo. Which is my fault, but it kinda sucks since I probably voided my warranty.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Pixel Buds Pro 2, MythosO. We’re happy that you’re enjoying your earbuds and wanting to make sure they stay clean. Here’s some tips on making sure they stay pristine:

      1. Use a soft, dry, lint-free cloth to gently clean the earbuds, including the charging contacts.

      2. When cleaning the earbuds, remove the eartips and carefully remove any earwax or lint around the eartip and mesh area of the snout. A clean snout and mesh area will ensure that sound quality and volume aren't negatively impacted.

      3. If necessary, you can apply water with a damp, lint-free cloth or cotton swab to gently remove built-up material or scuff marks. To avoid damage, avoid getting moisture into any openings.

      If you need, check the warranty coverage for your Pixel Buds Pro 2 using this link: https://support.google.com/product-documentation/troubleshooter/3070579 madebygoogle

  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones, great sound and great fit. My only complaint is the battery life which only lasts me 2 to 3 days.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, thank you for sharing your feedback on the Pixel Buds Pro 2. We're glad to hear you appreciate the sound quality and fit.

      We understand your concern about the battery life. While the Pixel Buds Pro 2 offers good battery performance, some features can impact how long a charge lasts. For example, turning off Active Noise Cancellation (ANC) can help to extend the Pixel Buds’ charge. For more information, please check: https://support.google.com/googlepixelbuds/answer/7556060 madebygoogle

  • Rated 3 out of 5 stars

    Fourth set of Google pixel buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crackly when you put them in and use them. Fit good just don't like when I have over the ear noise protection at work the headphones sound crackly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, easy to connect and operate. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as original earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I have a challenge with these new earbuds staying secure in my ear, as well as with the overall fit compared to my original earbuds. The poor fit severely impacts the noise reduction and basically made them unusable for me. I went back to my old Pixel earbuds which fit much better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, caryd. We’re sorry your experience with the Pixel Buds Pro 2 wasn’t the best. Here’s a few things to try and see if you can get the perfect fit:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my wife and she loves them. Never takes them out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good at anything

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was not good Fit was terrible, it's like the buds are tryna jump outta your ears. Conversation awareness is terrible. At first I thought it was a genius feature that was poorly implemented. Then I tried the second edition of the Airpod Pro 2s they were trying to emulate, and I was like woah this is how conversation awareness could work they did a terrible job at this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, AndrewS. We’re sorry the Pixel Buds Pro 2 wasn’t quite what you expected. Your feedback is valuable to us and we want to hear more about your experience — share more with us at this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Constantly Falling Out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound and the active noise cancellation is great. But due to these headphones constantly falling out of my ears (specifically out of my left ear) and the frustration this has caused me I had to return these headphones.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for your feedback on your Pixel Buds Pro 2, JustinK. While we're happy you enjoyed the improved sound quality and noise cancellation, we understand the frustration when they don't stay in. We do include a few different sizes of eartips to get that perfect fit for your ears. Even though you returned the product, we'd appreciate some more feedback. When you get a chance, here's the link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered qnd shipped right away. Had it within a few days. Love best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Son's gf for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, great noise cancelling functionality

    I would recommend this to a friend