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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 667 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 667 reviews
  • Rated 5 out of 5 stars

    Pixel buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, great noise cancelling functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pitch perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Another wonderful product from Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds, easy to connect to my laptop and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, bought it for my boyfriend for his bday

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, bought it for my boyfriend for his bday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones they where real easy to set up with my phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First time I've been disappointed by Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly with every fiber of my being regret buying these headphones and if I could return them for my full amount of money back I would in an absolute heartbeat. They cannot handle bass and God forbid there's a little bit of wind. You won't be able to hear anything over it. Also hearing anyone on the phone is like listening to a small child that is insecure whisper what they would like to eat. Highly do not recommend unfortunately I also hated the Samsung ones. However, they were actually better quality than these, which is highly disappointing because I have a Google pixel. If you really want Google buds, get the other ones not these. These are trash. Thank you for coming to my TedTalk

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Alex. We’re sorry to hear the Pixel Buds Pro 2 were not the best fit for you — we get your frustration. We’d be happy to investigate what may be causing these issues and get your earbuds working smoothly for you. When you find a moment, reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 1 out of 5 stars

    Terrible for active users – Do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these. Poor design and constant glitches. Stay away from this product. These earbuds are incredibly uncomfortable and poorly designed for anyone with an active lifestyle. Google should stick to software because their hardware is a massive disappointment. If your job involves any movement, look elsewhere. Even slight head movements trigger accidental functions, making them impossible to use. A total waste of money.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. We’re sorry to see the Pixel Buds Pro 2 didn’t quite fit for you. We’d be happy to look into what may be happening and get your device running optimally — when you get a second, talk to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Meh... Sound is good but usability is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the buds fall out a lot. God forbid you run with these in...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, Pyl0n. While we’re glad you’re enjoying the upgraded sound on the Pixel Buds Pro 2, we also hear you wanting a more snug fit. Here are some tips to help:

      1. Try different sizes for each ear to find the best fit: ears are unique so your left ear may be different from your right ear.
      2. Use the Eartip Seal Check: It can help you check the quality of your eartip seal and get the best possible sound. On Android devices: Open the Google Pixel Buds app then tap Eartip Seal Check.
      3. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version before this is better. These feel and sound cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I ever had in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying ear buds and I'm very happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt cheap, Plastic would make noise when inserting in ear.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Alberto. Sorry the Pixel Buds Pro 2 may not have been the best fit for you. Your insight is valuable to us we’d like to hear more about your experience — when you have a moment, here’s a survey for you: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    Issue of voice at other end

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but some Time it gives issues while talking my voice to other person becomes low and echo

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, BahadurK. While we’re glad you’re enjoying the Pixel Buds Pro 2, we hear your concerns regarding mic quality. If you are in a noisy environment, Transparency mode may interfere with your mic output quality since it uses one of the microphones to let you hear your surroundings. Try changing ANC modes to improve your call quality.

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 2 out of 5 stars

    Middle of the road

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they are good in the ear and have improved over the first model. These ear buds still do not compare to apple. You might have a good 24hrs of music after that you could have it where music will go out in one of ear or both depending and while listening to music it could end up changing the sound quality. Taking voice calls are better but some times people can not hear you while you are talking overall it is very frustrating and I really hope that they fix this issue

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out, Radio. We’re sorry to hear you’re having issues with the Pixel Buds Pro 2. We have a few steps to help get the most out of your earbuds:

      Concerning the audio:

      1. Make sure you have updated to the latest firmware version.
      2. Reset the earbuds by placing the earbuds in the charging case for one minute, then removing them.
      3. Reset your Google Pixel Buds.
      4. Check that issue isn’t caused by spotty internet connection.

      Regarding call quality:

      1. Try changing ANC modes to improve your call quality.
      2. Keep the earbuds near your source device and minimize obstructions between them like walls and floors.

      Here’s a link with more troubleshooting tips: https://support.google.com/googlepixelbuds/answer/9811459?hl=en-AU&sjid=17298070045124473073-NC#zippy=;

      Don’t hesitate to reach out to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Pixel ear pro buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that they keep filling down all the time. Other than that everything is good.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out about your Pixel Buds Pro 2, JustinoR. We hear your concerns regarding the earbuds not fitting the best for you — here’s some tips to get a better fit:

      1. Try different sized ear tips to find the best fit: Ears are unique so your left ear may be different from your right ear.
      2. Try memory foam eartips: If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try.

      We’re just a click away if you need anything else: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 3 out of 5 stars

    Not noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant figure out how to make it actually noise cancelling. No matter what setting it is on, i can still hesr outside / backgroud noise.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching to us, VictoriaR. We’d be happy to provide some steps to make sure your noise cancelling is working properly.

      In the Pixel Buds app, you will find 3 modes to control noise under Active Noise Control (ANC):

      1. Noise Cancellation: Blocks outside noise. When you activate this, you'll hear a single chime.
      2. Transparency: Lets sound in so you can hear the world around you. When you activate this, you'll hear a double chime.
      3. Off: Both active states are disabled. When you activate this, you'll hear a single chime.

      You can can switch modes a few different ways:

      1. Gesture: Touch and hold your earbud to toggle between Noise Cancellation and Transparency mode.
      2. Pixel Buds app: Select your ANC mode by going to the Sound menu and selecting a mode at the top.
      3. Assistant and Gemini: Ask Assistant or Gemini to turn Active Noise Control on or off by saying, "Hey Google, turn on noise cancellation," or "Hey Google, turn off noise cancellation."

      We’re just a click away if you need any more assistance: https://support.google.com/googlepixelbuds/gethelp Nest

  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Noise issues (defective?)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 1st gen pro. No issues. These constantly had sound issues (squeaking, squealing, super loud bass). Tired all the typically troubleshooting; adjusting settings, cleaning them, resetting them; nothing. Usually my extra income is spent on new Google products every year but this will make me wait until my current ones just don't work.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, mehhh. We’re sorry your experience with the Pixel Buds Pro 2 hasn’t been the best. Your feedback is important to us and we’d like to know more — when you get a chance, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 2 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones weren't for me. I felt like I could hear them banging in my ear when I was running on the treadmill, and I could static when I was wearing them standing still. Creating static in my ear so that I can't hear noise around me isn't "noise cancelling", it's just annoyiong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased these on October 30 2025 and thew were great until January 9 3026. now, they wont charge. the charger does not even detect them. maybe i just got a defective set.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, TBell. We’re sorry to see you ran into a battery issue on the Pixel Buds Pro 2. A quick reset will normally solve most problems — here’s how: 1. Go to your device’s Bluetooth settings and forget Google Pixel Buds. 2. Plug the charging case into a power source using a USB-C cable. 3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open. 4. Press and hold the pairing button on the back of the case for 30 seconds. 5. When the earbuds status light stops bouncing, let go of the pairing button. 6. Check the earbuds status lights. If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 3 out of 5 stars

    fit issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but they just dont fit my ear. I thought that the wing would help put they don't feel right.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi JoeH, we appreciate you sharing your experience with the Pixel Buds Pro 2. That said, we're sorry to hear you're having trouble achieving a secure fit — we'd love to help you out. We recommend checking out this helpful article on how to properly adjust Pixel Buds to best fit your ears: https://support.google.com/googlepixelbuds/answer/7573099? Nest

  • Rated 3 out of 5 stars

    End up returning but may fit your ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small ears they may fall out. The ear fin/wing did not keep a solid fit for my ears

    No, I would not recommend this to a friend