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Customer reviews

Rating 4.5 out of 5 stars with 736 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 736 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A serious improvement!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a huge improvement from the pro. They have the small wings which help keep them on place and the design is much more comfortable. The passthrough has been improved and the quality is amazing. This is definitely the best installment to the pixel bud line. No regrets!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great companion for my pixel 9

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The integration with the pixel phone is fantastic. I like the buds - they sound great and have solid noise canceling. I also like the small shape of the buds. They are not top of the line in anything, but if you want good buds that just work, get these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Perfect Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original ones and this upgrade was perfect. They fit extremely better than the original model. I do not ever fear that the buds will fall out of my ear (unlike the original ones which that happened constantly). My favorite thing about these buds is the transparency feature. I get great sound while still being able to hear everything going on around me. Perfect for walking through a city like NYC. Highly recommend for anyone already in the Pixel ecosystem or anyone who just wants good quality buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Intuitive and easy to use, premium feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of the device was the easiest of any Bluetooth earbuds I've had, paired with the Google pixel phone I own the recognized them immediately after opening and prompted me to begin setup. The earbuds themselves have an amazing sounds, and the noise cancelling is really effective. Using the earbuds is convenient with the given case which provides battery values and helpful cleaning messages that pop up on the phone, and the earbuds are so intuitive that when you remove a bud from your ear it will automatically pause your media and resume it once you put the bud back in your ear. Would highly recommend these to anyone looking for a premium feeling earbud experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them with one exception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and work very well with my Pixel Watch. there is one issue with them, I needed to purchase Azle SednaEarfit Crystal to keep the earbuds from falling out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't Beat Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is a game changer! Great battery life and paired seemlessly with my pixel 7!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Go to earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and awesome ANC! Strong battery life, and I love the transparency mode. A little spendy but well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation Great battery life Awesome ear buds, fit comfortable with extra sizes included

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. They do fall out easily but after I switched to different seals from different buds it's been fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good - Small Connection Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned this for a month, I have enjoyed them for the most part. Only within the past 2 weeks has the left earbud begun to not connect properly to the case leaving them on without my knowledge. Repositioning or re-dropping the bud in the case fixes the issue and it happens once a week so not a major issue. Possibly a pin/connection that needs to be cleaned. Sound quality is good enough, I'm not an audiophile but the EQ mix is nice incase I'm feeling for more base. Mic is passable in noisy conditions. Battery life last about 8-9 hours with 50% volume and no ANC so it works well for me when I want to enjoy a movie or just listen to music at work. All in all, I say these are worth a buy when on sale for sure or if you're looking for a new pair of android buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for 4 months and found them to be better than my expectations. The sound is great, with a strong bass and what I found to be overall sound quality close to the Samsung xm4 earbuds. I have had no trouble with them staying in place, but I am not 100% sure they would be able to stay in if you are doing a heavy workout. But if you want a great sounding pair of earbuds that work seamlessly with android, give them a try.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality headphones from Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an earlier version of these Google pixel headphones and I really love the noise canceling feature, especially when I'm working out in the gym and the music is way too loud. It comfortably blocks out all of their terrible music, so I can listen to my own and it not damage my eardrums. There has been some interesting glitches with this set. There are some sound distortions that happen when I'm on phone calls or playing games on my phone. It happens periodically. I can't tell if it's the particular set that I have that may be a defect or if it's the product as a whole. I will be going into Best buy to connect with geek squad about it. On the whole, these earbuds are very comfortable, and the sound is incredible. My phone calls are crisp and clear. My only negative comment is the battery life. My previous buds used to last me a couple of days on the same battery. I feel like this set drains the battery a lot faster than the older version.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      We’re glad you’re getting the most out of the noise cancelling on the Pixel Buds Pro 2, JessicaF! That said, we hear your concerns regarding battery life. Your earbuds will last depending on a few things but you can expect 12 hours of listening time without Active Noise Cancellation on and 8 hours listening time with ANC turned on. Here’s a link with more information: https://support.google.com/googlepixelbuds/answer/7556060 madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ditching Apple's Ecosystem - Pixel Buds Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long-time iPhone and AirPod Pro 2 user, I was skeptical about switching to Google's Pixel Buds Pro 2. Could anything truly integrate as seamlessly with my new Pixel 9 Pro as Apple's ecosystem? The answer, surprisingly, is a resounding yes! Sound Quality that Sings: These earbuds deliver rich, immersive audio that rivals, and perhaps even surpasses, my AirPod Pros. The clarity is exceptional, with crisp highs and deep, satisfying bass. Whether I'm listening to podcasts or rocking out, the Pixel Buds Pro 2 consistently impress. Comfort and Stability Redefined: Forget about constant readjustments. The Pixel Buds Pro 2 fit snugly and comfortably in my ears, even during intense workouts. I've put them through the paces on runs and weightlifting sessions, and they haven't budged once. Compared to the AirPod Pros, which sometimes felt loose, the Pixel Buds Pro 2 offer a noticeable improvement in stability. Seamless Pixel Integration: Pairing with my Pixel 9 Pro was effortless, and the Google Assistant integration is a game-changer. Accessing information, controlling my music, and managing notifications is incredibly convenient with hands-free voice commands. Noise Cancellation that Works: The active noise cancellation effectively blocks out distractions, allowing me to focus on my music or calls. While not drastically different from the AirPod Pro 2's noise cancellation, it's certainly on par. Overall: The Google Pixel Buds Pro 2 have won me over. They deliver exceptional sound, unparalleled comfort and stability, and seamless integration with my Pixel phone. If you're looking for a premium earbud experience, especially if you're in the Pixel ecosystem, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best ones I’ve tried

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I think this is the fourth pair of earbuds I’ve tried in the journey of attempting to find some that fit in my ear as well as the old 2nd gen AirPods did. Aaaand I’m happy to say they’re the best ones by far. They are comfortable, sounds quality is excellent and I’m unexpectedly the most impressed with the controls. They’re responsive, intuitive and incredibly easy to use/remember. I’ll be sticking with these after trying some JBL , Sony and Bose options over the last few months. One odd thing to adjust to tho.. The case makes sounds/noises — still makes me jump a bit when it happens. Overall — buy them. Big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Four stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, smart features, solid fit. Noise cancellation is strong, and battery life holds up well. Touch controls could be smoother, but overall, a great choice for Android users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great and small buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my Denon Perl Pro, so I got these to replace it. Sounded great and the volume gesture to increase or decrease worked perfectly, As many reviewers have said, the buds are very small which feels that they will fall off but they fitted fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wife is happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife after she lost her last buds on an airplane. She says they are lighter and the sound is way better than the Samsung buds she lost. She is very happy with these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Pixel Buds yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel Buds Pro 2 are a big step up coming from the OG Pixel Buds Pro. They are smaller and more comfortable, the sound is great with much better highs, anc is improved with canceling more noise and transparency mode is louder but sounds natural. Call quality is awesome and to round things out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One the best earbuds out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Bose QuietComfort Ultra and the Beats Fit Pro and got rid of them for these Pixel Buds. * Active Noise Cancellation is on par with Bose QC Ultra * Comfortable, firm fit in the ear similar to my old Beats Fit Pro * Great Sound - strong bass, clear treble, no random annoying background noises * Amazing integration with my Pixel phone * Long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best earbud out there for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that I am not a tech insider and although I am entered to win a 400 dollar gift card that I am pretty certain I will not win, I have not received any incentives for my review. This review is for sound and fit mostly. I have had headphones that range in cost from 20 dollars to 800 dollars. I can tell you that given all of the headphones I own, no two headphones sound the same, some are close but none sound exactly the same. When I purchased these during a BestBuy discount I really did not have high expectations but once I listened to these for the first time I was very impressed. These earbuds have very good noise cancelling and are very comparable to the Bose QC Ultra 2 earbuds which are known for industry best ANC. One of the best qualities of these earbuds are the fit. I don't use them to workout or run but they are easy to insert and I feel like I can wear these for hours on end and they would not bother my inner ear. You really cannot tell that they are in which speaks volumes for the way they fit. Now for the sound. I would not go as far to say that they have the very best bass or very best highs but they have an incredibly balanced sound signature. The bass is not overwhelming but very good and does not sound muffled. The treble or highs sound very clear and from listening to so many different brands of headphones I can tell you that these just sound incredible. Makes you want to listen to the next song and never take them out. I have not tested the battery life but have listened to them for many hours and the battery just never seems to go below 80% so I feel like battery life is very good. I consider myself a connoisseur of sound and these are my number one headphones to listen to at this time. I have not tested the new Samsung buds 4 pro's as they just came out but plan to once they go on sale. I would also like to say that I use an equalizer application called boom3d which I recommend which allows you to fine tune the sound of your headphones. They have a trial period so give it a try. Not receiving any kickbacks for promoting their product either. Just like it and it is available for Mac, Windows, Apple and Android products. These earbuds sound exceptional with our without the boom3d application. The pixel earbud app is good but do not use it to adjust the sound of the earbud, only use it for updates if needed. I want to add that although the headphones costing 800 dollars look very nice and also sound good, I don't feel they were worth the 800 dollars. If a headphone is going to cost 800 dollars then they should sound like 800 dollars and they don't (brand withheld). I have 400 dollar headphones as well as these 170 dollar pixel earbuds that sound much better. Hope this review helps. I don't think you will be disappointed at all by purchasing these Pixel pro earbuds. Also, I tried the Pixel 2a buds and felt that the sound of the Pro model was worth the extra money so I returned the 2a buds.

    I would recommend this to a friend