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Customer reviews

Rating 4.5 out of 5 stars with 717 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-717 of 717 reviews
  • Rated 1 out of 5 stars

    Buds

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had defective one so they had to swap it out and didn't have the pink ones

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, DjayyO! We're so sorry to hear that your Pixel Buds Pro 2 were defective and that you weren't able to get the replacements in the color you were hoping for. Unfortunately, availability can vary based on location and demand.
      We want to be of assistance. Please contact us at the link below if you have any other difficulties: https://support.google.com/googlepixelbuds/?hl=en#topic=7544331 madebygoogle

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Checks every box

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the box are the headphones with extra buds (varies sizes), the charging case, charging cord (USB-C to USB-C) and manual/warranty information. Please note, the charging case can also be charged magnetically. First impression - this is a super small case. Easy to fit in a pants pocket or in a small purse. Small enough to fit in the palm of my small hands. (I am 5’3”.) The headphones are also small and disappear once in your ears. Comfort - Putting the earbuds was slightly tricky, you can’t just stick them in you have to insert them and then do a twisting motion. They seal in a way that is sort of audible, great for knowing whether or not they are too loose and a bud swap is needed. But, once they fit, they fit well, and rest comfortably in your ears practically out of sight and mind, that is until you press play. Headphones - Putting them on, the noise cancellation is already active, and the world goes mute. It was very noticeable, and playing music over about seventy percent volume when the noise cancellation is on almost feels like sitting in a concert with no earplugs. The buds are very loud; but even with the volume so loud, it’s very clear. On the other side, the transparency almost makes you forget you are wearing headphones. Voices are clear, as are most natural sounds, cars etc. (I highly recommend that you make sure that the buds fit perfectly and comfortably, so that you get the best sound.) App - Please note, the app can be assessed on Android, unable to access on iOS devices. The Pixel Bud’s Gemini (headphone app) is easy to download on the and setup via voice and is a helpful tool that can be accessed at any time, hands free. Even while listening to music, or in a loud rowdy room, a quick “Hey google” can change your playlist or send a text without needing to pull out your phone. I will say, try to annunciate your words as I’ve mistakenly called unknown numbers while trying to change songs. Overall, I am exceptionally pleased with the Pixel ear buds. These buds have it all: crisp sound, deep bass, high volume; most everything you want out of a pair of headphones. I would definitely purchase again and recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Based on my experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable very good noise cancellation the quality feels 100%. I’m very happy with these. I’m not gonna change them very very happy. I used to have the apple the bose the beats. And I wouldn’t change them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't buy from Best buy. I got them at T-Mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the pixel buds pro 2s. I have the first ones and I also have the Bose QuietComforts the Apple airpod pro 2 's Sony's wfmxm5s and everything else in between and these are my favorite. These are the most comfortable earbuds I've tried. The thing that surprised me the most was the ambient sound. The transparency mode is more natural than my airpods and I absolutely love these things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for Pixel users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an improvement over the OG pixel buds pro in almost every way, the sound out of the box is a little flat but take a few minutes to play around with the EQ and you'll get them sounding great! Also probably the most comfortable buds ive ever tried. If you use a pixel these are the ones to get!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds work well, however, it does take me more time to get the fit secured especially on runs. Sound and performance is otherwise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixel buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased the original pixel buds but thet were not a good fit for me and then i got these on release day and such an improvement to the original. Good job google!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel buds pro 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I enjoy the sound quality. Use this item for my landscaping business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and connectivity to the Google pixel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are some of the best I have gotten yet. The sound is so clear and perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case Died After 1 Week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ignored the complaints of defective hardware and bought them anyway. Lo and behold. They don't charge wirelessly or via any USB C cables i can find. I'm SO disappointed. They fit me ears perfectly and the sound was perfect for me but they're useless if they won't charge. Very disappointed but Google hardware seems to be like that, often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought these for my upcoming birthday loved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever had and are definitely better than the Samsung ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Support for A series pixel phones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google baby please why the pixel buds app doesn't support A series phones ? Only reason I got these was because I fell in love with my Pixel 6a but now you tricked me again I guess my 6a is too low class for you Gemini, but really c'mon that's wack what me and every 7a and 8a user supposed to do if we can't update our eadbuds or customize the sound .

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AngelP, thank you for taking the time to share experience with Pixel Buds Pro 2. We'd like to investigate this more with you. We are here waiting to hear from you here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great Noise Cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling is very good. Have not be able to test how long the battery last yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earphones inhave ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned earphones since the origina airboa including the 1st pixel bud pro and these are by far the worst i have ever owned. Apart from the connection issues, the left earbud doesnt connect 70% if the time...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Ron5. We’re sorry to hear you’ve had connection issues on the Pixel Buds Pro 2 — we get this can be frustrating. Normally, a quick reset can resolve these problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget the device.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the earbuds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      Don’t hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 1 out of 5 stars

    Latency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable latency with everything, even YouTube videos. Earbuds that cost half as much have better latency than this.

    No, I would not recommend this to a friend