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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 747 reviews
  • Rated 2 out of 5 stars

    You’re almost there Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded alright but the touch controls were frustrating and I started getting this weird noise after updating

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Hera. We’re sorry to see you ran into an audio issue on the Pixel Buds Pro 2. A quick reset will normally solve most problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 4 out of 5 stars

    great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. I just wish it could last a bit longer because I use it everyday on phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect earbuds for my Pixel. Great sound and fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Buds - Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have ever had > Bose, Beats, Sony and AirPods

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] No complaints. Noise cancellation definitely isn't the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and it's his first wireless earbuds. He loves them! Now I don't have to hear his 80's music while he's working out. I Just wish they came with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I'm biased towards Google pixel products. I love the Pixel bud pros, and the Pro 2's aren't just a little upgrade, they're pretty significant with the AI Gemini chip! They probably are the best earbuds I have had, get you some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as you'd expect and it was a breeze setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones I've owned.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have, and I have a lot of them. Love being able to keep them on and still hear the environment when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a birthday gift since her previous pair of ear buds kept falling out. These have been far more stable for her ears. And finding the green color is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good, wish my previous pair hadn't ended up in Mexico

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Super comfortable with excellent sound!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Sound Quality: The audio is top-notch, very smooth and clear. Crisp highs, deep lows, and a well-balanced sound that makes my playlists come alive. These have become my daily drivers. Active Noise Cancellation: This feature is becoming more common with earbuds, and these are solid in this area as well. The transparency mode is also super useful when I need to be aware of my surroundings. Comfort Fit: You can barely feel them, they're so light and unintrusive. They come with different ear tip sizes, and once I found my perfect match, I can wear them for hours without any discomfort. Perfect for long listening sessions or those endless Zoom calls. Battery Life: With up to 8 hours of listening time (and 30 total with the case), I rarely worry about charging. Plus, they charge super fast—just a quick top-up gives you enough juice to get through the day. Integration with Google Assistant: If you’re in the Google ecosystem, these buds make everything seamless. Hands-free assistant access is super convenient for checking messages or controlling music. The bad: Pricey: They’re on the higher end of the wireless earbud market, which might not sit well with everyone. But honestly, I do feel these are worth the price point. Touch Controls: While they’re mostly intuitive, sometimes the touch controls can be a bit finicky. A light tap can register as a swipe, which can be annoying when you're trying to skip tracks. Bulky Case: The charging case is a tad bulkier than I’d like, making it a bit less pocket-friendly. Ultimately not a big deal, but maybe 10% bigger than an Airpods Pro case. Overall: If you’re serious about sound quality and want a pair of earbuds that do it all, the Google Pixel Buds Pro 2 are totally worth it. The pros definitely outweigh the cons, excellent audio quality and all day comfort make these an easy 5 stars.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent arbuds, apart from nonstop Bluetooth issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened to Bluetooth connectivity between these earbuds and the generation before, but Google has to set up a firmware update or something because the Bluetooth connectivity issues are ongoing, extensive, and frequent. I would walk about 2 blocks in a crowded city area and the audio would keep glitching out, stuttering, dropping, etc... I had to return them which is a shame since the last generation of these was pretty good. Apart from Bluetooth the audio quality is good and the battery life is great as well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Teflecter. We’re sorry to hear you ran into connectivity issues with the Pixel Buds Pro 2 — we get that’s a frustrating experience. Even though you’ve returned the product, we’d like to learn more about what was happening. When you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 3 out of 5 stars

    They're okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing at first but I feel like it's not displaying the noise cancelling feature like it did when I first used it and I can't do anything in the settings for them like I could with my older model.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, user715300. While we're happy you were initially enjoying the Pixel Buds Pro 2, we hear your concerns regarding noise cancellation. A quick reset will normally solve most issues — here’s how:

      1. Go to your device’s Bluetooth settings and forget Google Pixel Buds.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the Pixel Buds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      If this doesn’t resolve the problem, please reach out to us and we can investigate further: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    pro buds 2 bite off just what they can chew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are not the best in most categories, but they are awesome for the price and more than good enough for the average earbud user. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and delivery of my earbuds was easy! Showed up on time as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST EARBUDS FOR ANDROID USERS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds for the pixel 9 series. The compatibility and functions just work so seamlessly, that leaves no other option for earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sound quality = less bass. This is what I get for using sub $100 headphones for years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have an Android phone, I decided to return these Google Pixel headphones almost immediately, because they pale in comparison to Apple's AirPod Pro 3.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for giving the Pixel Buds Pro 2 a go, Newark. Even though you’ve returned the product, we’d like to hear more about your experience and learn from it — when you get a second, here’s our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love the features and will gladly recommend

    I would recommend this to a friend