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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 554 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life. The active noise cancellation and transparency mode are also appreciated features. While the touch controls, volume, and price receive some criticism, the conversation detection feature does not always perform as expected. Overall, the positive aspects of the Pixel Buds Pro 2 appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 554 reviews
  • Rated 1 out of 5 stars

    Windows 11 Driver Issues AVOID!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to preface this by saying I had 0 issues with the first edition of Pixel Buds Pro. These, however, are terrible if you want to use them with a Windows 11 PC. If you're on Mac, you probably won't' experience an issue. Check with a reddit search before purchasing. The issue: Windows 11 gives a driver error (image) and this translates to weird behavior by the buds while connected. This includes dropped audio signals, slow connection, being out of sync, and worst of all windows recognizes it as "connected" but the buds won't be listed in the audio output menu. This means audio will continue to play on your default speakers with no way of switching it to your buds. The only workaround I've found is to forget the device completely and re-connect it EVERY SINGLE TIME I USE MY COMPUTER. Whether this is a windows issue or a pixel buds issue, I don't care at this point. The fact remains that the first gens don't have this problem and that's what I'll be sticking to. These are getting returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect little ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for our daughter for Christmas. She loves them, especially the color! They work perfect and arejust the right size!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're fine... Not secure tho

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fine. I was hoping the wingtips would have been more secure. I got to spend $70 to buy a new right earbud because I went on a camping trip with a buddy for his birthday this weekend and had to sadly row up to my wife on shore and tell her that I knocked my earbud out of ear and it was at the bottom of the river. So that's fun I guess

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KrazedZombies. We’re sorry to hear what happened to your Pixel Buds Pro 2 — we totally get your frustration. Here are some steps to make sure you’re getting the most secure fit:

      1. Place each earbud gently in your ear, ensuring the eartip is inside and the G logo is facing outward.
      2. Tuck the black fin (Twist-to-adjust stabilizer) at the top of the earbud toward the back of your ear.
      3. Twist the stabilizer counter-clockwise to lock the earbuds in place during physical activity.
      4. Twist the stabilizer clockwise to loosen them for regular use.

      If these steps don’t help, we’re just a click away for more support: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Rated 5 out of 5 stars

    A Daily Essential for Me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it at work and at the gym, and I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds perfect if you have a Pixel.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from the original buds pro. They are much lighter and with the added wing, feel more secure in you ears. The anc works great and the doing is better than the originals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I have purchased thus far. They stay snug in my ears and the sound quality is great inclusing nosie canecllation

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 2 fix the problems on the previous version. Now the buds don't fall out all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great and work to perfection with my Pixel 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them. Best for the price. Great pass through. Clal quality is great. Awesome noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente quality and soundver please. With this item. Recomended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, quality is great, would buy again and recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best google wireless earbuds that I have seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds with lots of features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds and all of the features. They check off all of the features missing from my last headphones that I wished they had, like in ear detection. But it's taking some practice to get them to fit consistently and after a week I still haven't figured it out yet. There is a sound test to verify fit, and when it passes I have no problems with fit. Oddly enough I have more problems with the right earbud then I do withh the left and makes it seem more of a user problem.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello BlueDust. We're glad you're enjoying the features of your earbuds! We're sorry you're having issues with the right earbud not fitting as consistently. Have you tried using the different ear tips that come with the earbuds? Sometimes, a different size or shape can make a big difference. For more information, please check: https://support.google.com/googlepixelbuds/answer/7573099?hl=en#zippy=%2Cpixel-buds-pro

      If you're still experiencing issues with the right earbud, we'd be happy to help troubleshoot. Please feel free to contact our customer support team for assistance here: https://support.google.com/googlepixelbuds/gethelp"; madebygoogle

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pixel Buds Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. the fit is great, I forget they are in there at times. Case is small and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds great noise cancellation very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing but I don't know they were broken and I got another one and today make a weird noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the headphones. I would give the noise canceling 6 out of 10. They are comfortable to wear. Use them as my around the house earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Best earbuds I have tried so far

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable fit and amazing audio. Sounds cancelation is the best I have ever tried. Only issue is they sometimes fall out at the gym.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there. We're glad to hear you're enjoying your Google Pixel Buds 2. We suggest you take a look at this helpful article to learn some tips on how to wear your buds correctly: https://support.google.com/googlepixelbuds/answer/7573099 madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product clear sound would recommend for ever use

    I would recommend this to a friend