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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 738 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Pixel Buds Pro 2 for their impressive sound quality, comfortable fit, and long battery life, making them suitable for various activities. The transparency mode, connectivity, and active noise cancellation also receive positive feedback. While the majority of users are satisfied, a few have noted concerns regarding the touch controls and volume during calls. Some customers feel that the conversation detection feature does not always perform as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 738 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing but I don't know they were broken and I got another one and today make a weird noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but over priced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great but a little bit overpriced. If you could purchase them at $140 to $150 I think that's where they should be priced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Google pixel buds pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable ear buds but depending on ur ear shape they might be slightly uncomfortable to keep them in for a long period of time.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thank you for taking the time to share your thoughts on the Pixel Buds Pro 2. We're so happy to hear that they feel comfortable for you! To ensure the best possible fit and listening experience, we encourage you to experiment with the different eartip sizes included in the box. Try out a couple of different sizes in each ear to find the perfect match. For details, please check: https://support.google.com/googlepixelbuds/answer/7573099?hl=en#zippy=%2Cpixel-buds-pro

      Remember, your ears are unique, so it's possible that you might need different sizes for each side. We hope this helps you enjoy your Pixel Buds Pro 2 even more. madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality with adva Gemini Live features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, and if you have a Google Pixel and Gemini Advanced, you will enjoy the conversations with pixel buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente quality and soundver please. With this item. Recomended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great and work to perfection with my Pixel 9

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. And with the noise cancellation, she uses them for music and earplugs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, quality is great, would buy again and recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good first impression but disappointing hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a pair of beats fit pros that I've had for about a year, I was looking for something that could handle device switching more seamlessly. These certainly fit the bill and worked well between my Pixel 9 and Nvidia shield, they would connect before I even got them into my ears correctly and switching was automatic. I ended up returning them though for a few reasons. 1. The audio quality could not match my beats fit pros, no matter the EQ settings, I'm sure it's partly because they dont seal in your ear as well. 2. The microphones are on the outside of the earbud and large and visible, I wear a lot of hats and that causes it to rub against these microphones which is really loud and uncomfortable when you have transparency mode on. 3. The automatic conversation transparency mode switching is really slow and would activated randomly, so I had to disable the feature. 4. The biggest problem is the microphone quality, it sounded like I was underwater, I tried calls with with my Pixel 9 and OnePlus 8t and no matter what I did, the quality was just awful, on phone calls and on recordings, these have worse quality sound then the cheap $25 pair of earbuds I picked up a few years ago. I wish I could take the form factor and microphone from my beats fit pros and merge it with the software, integration and features of these. Maybe with some firmware updates they will be better, but as it stands I wouldn't recommend these at this price.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi JohnathanDoe,

      We appreciate your review and hear your concerns about audio and microphone quality. Here are some simple steps that may help troubleshoot the issue:

      1. Try resetting your Pixel Buds.
      2. Confirm that the proper eartip size is selected for optimal audio quality. Try all 3 sizes to find the most comfortable tip that provides the best audio performance. A tight seal gives you better sound and mic performance.
      3. Placement of a phone, particularly in outdoor scenarios, may affect Bluetooth connection. You can improve the Bluetooth connection by changing the placement of the phone where the phone is held.

      If you have any further questions or concerns, please reach out to us at this link: https://support.google.com/googlepixelbuds/?hl=en#topic=7544331 madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds great noise cancellation very impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Only thing is I wish the case itself was made to sit upright

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not experienced any problems and syncs to all devices rapidly. Noise cancelling works fine for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared directly to the beats fit pro, these are superior. Especially for use with a pixel 9

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great but lacking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds and work great, but eventually the noise cancelling and transparency mode stopped working. The microphone also doesn't work anymore

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LiamB. While we’re glad you’re enjoying the sound on the Pixel Buds Pro 2, we hear your concerns regarding issues with active noise cancelling — we get this can be frustrating. Normally, a quick reset can resolve these problems — here’s how:

      1. Go to your device’s Bluetooth settings and forget the device.
      2. Plug the charging case into a power source using a USB-C cable.
      3. Make sure the earbuds are seated within the charging case and leave the charging case open.
      4. Press and hold the pairing button on the back of the case for 30 seconds.
      5. When the earbuds status light stops bouncing, let go of the pairing button.
      6. Check the earbuds status lights.

      Don’t hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp?sjid=1168929876280557452-NC madebygoogle

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancelling is okay. Transparency is pretty good. Lacks bass. Comfortable as well.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Mario. We at Pixel are thrilled you picked Pixel Buds Pro 2! We know amazing sound is a must-have, so we're sharing this quick tip to help you dial up the bass and truly immerse yourself in your music. Check out this link: https://support.google.com/googlepixelbuds/answer/11439534 madebygoogle

  • Rated 5 out of 5 stars

    Best ear buds ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a die hard Apple guy, I love these. I’m buying a second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have part of my daily routine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. They work seamlessly with my Pixel phone. The active noise canceling is a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product clear sound would recommend for ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice upgrade from last model as it holds in the ears better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    BEST PIXEL BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite improvement over the last version, works great and seamless with pixel phones. very comfortable.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      CDMARTE, thanks so much for this review! We couldn't agree more — the Pixel Buds Pro 2 make a perfect pair with a Pixel phone. madebygoogle