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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 1596 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, battery life, comfort, and fit of the Pixel Buds Pro. They appreciate the ANC and transparency mode, as well as the compatibility with Pixel phones and Google Assistant. However, some customers have expressed concerns about the volume, touch controls, and design of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,596 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not ideal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky, lop-sided, and just not a god fit for me. It may be a me thing as many people seem to love these headphones but they would be a no for me. The right headphone went to about 30% of max volume after 3 weeks. Couldn't bend over or sometimes even walk without the right bud falling out of my ear, extremely frustrating for the price paid. Noise cancelling was good when buds decided to stay in.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, XavierN! We appreciate your feedback on Google Pixel Buds Pro. We're glad to know you like the noise cancellation feature. We're sorry to hear that you're experiencing some difficulties with the fit of the device in your ear and that the volume was less than ideal. Ears are unique so we recommend trying the different sizes for ear tips so that you can improve your fit. We also suggest that you reach out to our support specialists so we can find a better resolution for your volume concerns. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Just wish it was in stock when I bought them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Fits in the ear really well. I actively recommend this product to other people/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried many different headphones and ear buds and these are by far my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best noise canceling earbuds I've had. My only gripe is that the sound is garbled when they first connect for a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Volume control nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone connectivity is great easier to hear with volume control

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pixel Buds Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are absolutely amazing!! The noise cancelation is top-tier and the battery life is decent. I will definitely be coming back to best buy for more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fine earbuds, ANC is lacking

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is perfectly fine. The gesture controls are easy to remember and use. However, the ANC is lacking. It really doesn't cancel much noise, especially when it comes to voices and keyboard typing, which is the main thing I want to block out when I'm in the office. I have tired all of the eartips that come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2023 google has added a lot of news features improving the ANC and calling while also improving sound quality using AI.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite headset to date!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds, super clear and no one has complained about background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Stellar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar product. Excellent fidelity. Responsive touch control and comfortable for hours of wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before purchasing and felt like I was making a good purchase. I will say the noise cancelling feature is freaking amazing. That said, description said about 11hrs of play time. Since day one, I've never gotten more than 5hrs of play time. They also don't fit as well as my LG that I've been loyal to for about 15yrs. Once I had one fall out and almost land in my coffee. I've never had that happen with LG. I am disappointed

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, RhondaV. We’re glad that you like the Noise Canceling feature of the Google Pixel Buds Pro. We hear your concern about fit and battery. In order to allow the Pixel Buds Pro to remain in your ear without the stabilizer arc, we've balanced their weight and shifted their center of gravity closer to the ear canal. To ensure you get the right ear tip size for the best stability and seal, we have also created an ear tip fit test. We recommend experimenting with different sizes for each ear to determine the optimal fit, as the Pixel Buds come pre-attached with medium eartips. You get improved sound quality, noise reduction, and microphone performance with a tight seal. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

      Meanwhile, we'd like to learn more details about your concerns with their features, and we recommend reaching out to our dedicated team of specialists at the following link so we can further improve your overall experience with the device: https://support.google.com/googlepixelbuds madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and with updated Ai features now getting added it made it even more worth owning especially for pixel phone owners to use all features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it !! Good for taking calls. I also tried hearing songs that disabled background noise from the flight. it's good and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market. The noise canceling quality is astounding to the point I couldn't hear my wife nagging once I put them in... this could be a game changer (for better or worse :) )

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, good fit, solid ANC. Very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for Christmas. He love them, she asked for them last year in olive, but they were on backorder. She just upgraded her phot to pixel so now she matches

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work great with Samsung phone. Fit great as well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have earbuds that work with Samsung phones and also fit very well. Only complaint I have is sometimes while talking one earbud will just go silent and you have to repair

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, CaveDiver. Thanks for sharing a review on the new Pixel Buds Pro. We're glad to hear that you're liking the compatibility with your Samsung phone and that they're fitting well for you. However, we're sorry to hear that it will go silent sometimes when you're only using one earbud.

      Here are some recommended steps you might want to try out to help fix the issue:
      - Check if the issue happens on only one or both your earbuds.
      - Ensure your earbuds are responding. Replace one earbud and watch for the earbuds status light to blink when the earbud is inserted into the case. The light will turn orange if the earbud is charging or white if it is fully charged. Replace the other earbud and watch for the earbuds status light to blink. If either earbud is charging, the light will be orange. If both are fully charged the light will be white.
      - Reset your Google Pixel Buds. Resetting the Pixel Buds and case will reset all their settings. This includes the name of the device and preferences for enabling and disabling features. You will also need to set it up once it finishes the reset process. You may follow the steps to reset it here: https://support.google.com/googlepixelbuds/answer/9642886

      We'd like to assist you further if the issue is persistent. Please feel free to reach out to our support team using this help link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed with sound and noise cancelling capabilities. Nice that they come with 3 sizes of tips for different size ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Change over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband made the switch from Apple and google. He absolutely loves these. We were nervous they qould not compare. But they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pixel buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great! Excellent pairing with my pixel phone and watch. Staff was helpful, I was in and out super quick.

    I would recommend this to a friend