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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1603 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, which is the most frequently praised feature, alongside the decent battery life and comfortable design. Users also appreciate the seamless connectivity, the useful transparency mode, and the clean aesthetic of the case. However, some individuals have noted that the earbuds do not always provide a secure fit, and a few users expressed dissatisfaction with the maximum volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,603 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use and Good Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything as advertised. Good Noise Cancelling and easy linking to my wireless devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Randomly pausing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love these earbuds. I love the features of what they're capable of. I don't know if I got a dud or what, but my pixel buds randomly paused when I'm listening to anything. Doesn't matter if I have one button or both. I have done three or four resets and check all the settings and disabled some settings and it still does the exact same thing. This issue makes them pretty much unusable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there! NicholasS. Thanks for sharing your review, and we're glad that you enjoy using the Google Pixel Buds Pro. We appreciate you pointing out the features that you like, and it’s unfortunate to learn your initial expectation with your device has been less than ideal. This is not the experience we would like you to have. We would like to know more about the issue to provide you a better resolution. We recommend reaching out to our dedicated team of specialists on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got great sound quality and I love the amount of options they give with the touch controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ANC for noisy places

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal active noise cancelling. Good sound. Stock bud tips are okay. Aren't real secure

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi CatCity, we always look forward to the feedback we get from all our customers, and we're glad to hear that you find the active noise cancellation feature of the Pixel Buds Pro phenomenal. However, we'd like to help improve your experience in terms of the fit and comfort of your Pixel Buds Pro.

      To get a secured fit with your Pixel Buds Pro, try to gently insert your earbud into the ear. After inserting each earbud, slightly rotate it back and forth until it comfortably stays in place when you move your head or tap either earbud. If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. Learn more about it here: https://store.google.com/us/product/premium_foam_tips_pixel_buds_pro

      For additional help with your Pixel Buds Pro, please contact our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of my ear, not a good fit but really the only headphones that have all the functionality with pixel.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, LS44. Thank you for sending in your review for Google Pixel Buds Pro. We're sorry to hear that your experience with the fit in your ear has been less than ideal. We appreciate you sharing your concerns on the fit and we've taken note of your feedback. The device comes with different sized eartips. We suggest trying which ones will best fit in your ear. If you've tried this already and are still not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. Please reach out to our team of specialists and assist you with more information on memory foam eartips. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. They sound great with nice bass. Works real good with my pixel 6 pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but the ear bud didn’t fit into my ear canal comfortably with the types of ear piercing that I have

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, SheilaJ. Thanks for posting a review. We’re glad that you like the sound of the Pixel Buds Pro, but we’re sorry to learn you ran into comfort and fit issues.

      Your Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

      For more help, or if you have other support concerns, let us know by visiting us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Pixel Buds Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around Bluetooth headphones. Sound is great! Works great with all my Pixel devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for a sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay sound but the fit just wasnt it for me. Better off with JBL

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the older pixel buds. The noice cancelling feature is really cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pixel air buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup and easy to use. Like the case and easy charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a gift. And my husband loved them. He says they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds, when im working i like to listen my favorite podcast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay sound, noise cancelling, only issue is that audio is very delayed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones pixel buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of galaxy pixel buds and the sound it is noice canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent service was provided.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using them. I definitely needed the noise cancelation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just ok. Definitely not worth full price. My main complaint is the fit.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, we appreciate you sharing your review on Google Pixel Buds Pro. We're sorry to learn that your experience with the fit in your ear was less than ideal. If you've tried all three eartips that come with the device, memory foam eartips might be worth a try. Please reach out to our team of dedicated specialists so we can provide you more information about memory foam eartips and help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound connects easily no issues battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds o really enjoy using them. Google very helpful and useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buds-- Work Very Well -- I told other people about them

    I would recommend this to a friend