Customer Ratings & Reviews
- Model:
- GA05191-US
- SKU:
- 6558809
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the sound quality as the standout feature of this product, with many users also praising the comfortable fit, reliable battery life, and seamless connectivity. While the design and transparency mode are appreciated by some, a portion of users have expressed concerns regarding the physical fit and the maximum volume levels. Overall, the product is well-regarded for its performance, though individual experiences with comfort and audio output may vary.
This summary was generated by AI based on customer reviews.
A Sad Story
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, except for some reason only 1 bud will work during phone calls. Then after about 5 mins, 0 buds work. I reset everything, updated firmware, updated apps, disconnected, reconnected. Nothing fixed it. I returned them to BestBuy for a new pair. The same thing happened. On the replacement set I reached out to Google support and chatted with people who couldn't figure it out. I gave up and decided to just return them to BestBuy, but I was 3 days past the 15 day return window, and I didn't want to pay their $50 membership fee to return stuff. I'm using a Samsung S21 phone. I bought the Samsung Galaxy Buds 2 Pro, and they are just as good, maybe better. Definitely more comfortable.
No, I would not recommend this to a friend- Cons mentioned:Fit
Not a good fit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds fall out of my ear. All the time.They are uncomfortable to wear.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, bimo3333. Thank you for sharing your concern about the fit of your Google Pixel Buds Pro to your ear. We're sorry to learn that your experience with the device has been less than ideal. You can improve the fit to your ear by trying the different sizes of eartips that come with the device. If you're not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. We recommend reaching out to our team of specialists so we can further assist you with your concern. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months left bud started making a static white noise. Means it wont charge anymore! What a dissappointment since they claim to be PRO and are so expensive
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, donveegas77. Thank you for sharing your review on Pixel Buds Pro. We're sorry to learn that your experience with the Pixel Buds Pro has been disappointing when it comes to your left earbud. We'd like to know more details about the issues you're having with the left earbud and charging so we can identify the cause and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp