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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1186 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,186 of 1,186 reviews
  • Rated 2 out of 5 stars

    Great headphones, just funny lose them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Find Device doesn't work well with this. Mine are around somewhere, but I can't ring them or anything because of the Find Device limitations. $200 down the drain because my $1000+ dollar phone can't use a billion dollar corporations cheap mimic of a different trillion dollar company's location features.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thanks for informing us about the issue. We're sorry to hear about your disappointment with the Find Device feature for your Pixel Buds Pro. If you haven't tried yet, we recommend contacting our support team for further assistance. You may reach out to us using this link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    These do not hold up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud developed the infamous unfixable chirping noise after a little over a year that plagues this model, and google no longer sells replacement buds, so I basically wasted $200. I've had $20 Skullcandys that lasted years and years, there is no excuse for failing so soon at this price point.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello SaturnineGTX. We’re sorry to hear that you’re experiencing issues with the audio coming from your right earbud. This may be caused by sweat, liquids, or buildup in the nozzle of the earbud. Please try to follow the instructions to troubleshoot the issue here: https://support.google.com/googlepixelbuds/answer/9112670 madebygoogle

  • Rated 3 out of 5 stars

    A Practical Review for the Google Pixel Buds Pro.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from the Google Pixel Buds Pro. They did not fit well. The sound quality was left more to be desired. The software improvements could have been more innovative.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, Detail. Thanks for the feedback you provided, and we’re sorry to hear that your experience with the Pixel Buds Pro is below your expectations.

      Your Pixel Buds are pre-attached with medium ear tips and come with small and large ear tips so that you can improve your fit. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. Ears are unique so your left ear may be different from your right ear. So it’s not always possible to get a perfect seal, and audio can “leak” in from outside. With Silent Seal™, Pixel Buds Pro can adapt to the shape of your ear and adjust Active Noise Cancellation (ANC) to compensate, so you can fully immerse yourself in music or clearly hear your video call. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

      For more help, you’ll find us always available here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    A Sad Story

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, except for some reason only 1 bud will work during phone calls. Then after about 5 mins, 0 buds work. I reset everything, updated firmware, updated apps, disconnected, reconnected. Nothing fixed it. I returned them to BestBuy for a new pair. The same thing happened. On the replacement set I reached out to Google support and chatted with people who couldn't figure it out. I gave up and decided to just return them to BestBuy, but I was 3 days past the 15 day return window, and I didn't want to pay their $50 membership fee to return stuff. I'm using a Samsung S21 phone. I bought the Samsung Galaxy Buds 2 Pro, and they are just as good, maybe better. Definitely more comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months left bud started making a static white noise. Means it wont charge anymore! What a dissappointment since they claim to be PRO and are so expensive

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, donveegas77. Thank you for sharing your review on Pixel Buds Pro. We're sorry to learn that your experience with the Pixel Buds Pro has been disappointing when it comes to your left earbud. We'd like to know more details about the issues you're having with the left earbud and charging so we can identify the cause and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Not a good fit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fall out of my ear. All the time.They are uncomfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, bimo3333. Thank you for sharing your concern about the fit of your Google Pixel Buds Pro to your ear. We're sorry to learn that your experience with the device has been less than ideal. You can improve the fit to your ear by trying the different sizes of eartips that come with the device. If you're not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. We recommend reaching out to our team of specialists so we can further assist you with your concern. You can contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle