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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 1601 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's excellent sound quality, comfortable fit, and reliable battery life. They also appreciate its seamless connectivity, sleek design, and effective transparency mode. However, some users have noted concerns regarding the volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,601 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best android buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixel buds look good on the ear and are very easy to use. Noise cancellation is good but the battery can be improved but manageable. The case looks good but is very slippery. Try getting a case

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, User! We’re glad you like the Pixel Buds Pro. We hear your concerns about the battery life along with the charging case, and we’d be happy to share this with the right team for future improvements.

      In the meantime, our research shows that even for the majority of power users, usage tops out at about 4 total hours per day. For the rare days where much more listening time is needed, 5 minutes provide up to one hour of listening. And the total listening time of up to 31 hours with the case gets most of our users from one weekend to the next.

      We’d like to check for other reasons why the battery life is lower than expected. Please get in touch with us anytime for troubleshooting guidance and assistance: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Pixel Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. When I try to use regular buds I realize how good are my Google Pixel Buds. The quality of sound is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones they are great at filtering out background noise and the passthrough works well. The controls are a little interesting, but overall love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST WIRELESS NOISE CANCELLING EARBUDS

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless noise-cancelling earbuds I have used. Works very well with my Pixel 7. I lost them and will look for a good deal to buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation beats AirPods pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds. Got it for my office use instead of using heavy headset. Noise cancellation is better than AirPods Pro. I can’t believe it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, quality of sound. If you use a Google Pixel phone, the integration with these earbuds are seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market. The noise canceling quality is astounding to the point I couldn't hear my wife nagging once I put them in... this could be a game changer (for better or worse :) )

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pixel Buds Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are absolutely amazing!! The noise cancelation is top-tier and the battery life is decent. I will definitely be coming back to best buy for more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best noise canceling earbuds I've had. My only gripe is that the sound is garbled when they first connect for a few seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good but fit can be challenging

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind the bulkiness overall it's a good product. Despite trying different tips, I just couldn't get it to feel secure in my ear and a few times they did drop out of my ear at the gym, I also had to switch back to using my phone while on a call so I felt like it was better used for listening to the music than anything else. For listening only it was pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for Christmas. He love them, she asked for them last year in olive, but they were on backorder. She just upgraded her phot to pixel so now she matches

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for his birthday, they are amazing and he loves them! We have not experienced any issues with them at all!! We would recommend for sure. Worth the price we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, but tend to fall out with exercise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have a good app, but they tend to fall out when you move your head quickly or during exercise. I tried all the different size buds but still have issues with them falling out. Good sound though.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi RaymondR, we're glad to hear that you liked the Home app and the sound quality of your Pixel Buds Pro. However, we're sorry to hear that they tend to fall out when you exercise. Other than trying out the different sizes for the ear tips, you might want to try out the Comply™ Premium Foam Tips which are made from memory foam instead of the typical silicone ear tips. We suggest visiting BestBuy's website or contacting their support team for availability information. Alternatively, you're more than welcome to contact our Pixel Buds support team for any other support needs you have here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google's best foot forward in hardware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best headphones I've ever used. Especially when combined with an android phone. Certainly hope Google will continue delivering quality products like this moving forward.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work great with Samsung phone. Fit great as well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have earbuds that work with Samsung phones and also fit very well. Only complaint I have is sometimes while talking one earbud will just go silent and you have to repair

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, CaveDiver. Thanks for sharing a review on the new Pixel Buds Pro. We're glad to hear that you're liking the compatibility with your Samsung phone and that they're fitting well for you. However, we're sorry to hear that it will go silent sometimes when you're only using one earbud.

      Here are some recommended steps you might want to try out to help fix the issue:
      - Check if the issue happens on only one or both your earbuds.
      - Ensure your earbuds are responding. Replace one earbud and watch for the earbuds status light to blink when the earbud is inserted into the case. The light will turn orange if the earbud is charging or white if it is fully charged. Replace the other earbud and watch for the earbuds status light to blink. If either earbud is charging, the light will be orange. If both are fully charged the light will be white.
      - Reset your Google Pixel Buds. Resetting the Pixel Buds and case will reset all their settings. This includes the name of the device and preferences for enabling and disabling features. You will also need to set it up once it finishes the reset process. You may follow the steps to reset it here: https://support.google.com/googlepixelbuds/answer/9642886

      We'd like to assist you further if the issue is persistent. Please feel free to reach out to our support team using this help link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2023 google has added a lot of news features improving the ANC and calling while also improving sound quality using AI.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and with updated Ai features now getting added it made it even more worth owning especially for pixel phone owners to use all features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Just wish it was in stock when I bought them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Fits in the ear really well. I actively recommend this product to other people/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before purchasing and felt like I was making a good purchase. I will say the noise cancelling feature is freaking amazing. That said, description said about 11hrs of play time. Since day one, I've never gotten more than 5hrs of play time. They also don't fit as well as my LG that I've been loyal to for about 15yrs. Once I had one fall out and almost land in my coffee. I've never had that happen with LG. I am disappointed

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, RhondaV. We’re glad that you like the Noise Canceling feature of the Google Pixel Buds Pro. We hear your concern about fit and battery. In order to allow the Pixel Buds Pro to remain in your ear without the stabilizer arc, we've balanced their weight and shifted their center of gravity closer to the ear canal. To ensure you get the right ear tip size for the best stability and seal, we have also created an ear tip fit test. We recommend experimenting with different sizes for each ear to determine the optimal fit, as the Pixel Buds come pre-attached with medium eartips. You get improved sound quality, noise reduction, and microphone performance with a tight seal. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

      Meanwhile, we'd like to learn more details about your concerns with their features, and we recommend reaching out to our dedicated team of specialists at the following link so we can further improve your overall experience with the device: https://support.google.com/googlepixelbuds madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Change over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband made the switch from Apple and google. He absolutely loves these. We were nervous they qould not compare. But they are great.

    I would recommend this to a friend