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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1593 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,593 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! The look great. Specs seem cool. The connection to the phone and watch is cool. However, these buds lag, HARD. There is no fix and Google has not answered any user feedback. All media playback is laggy, all gaming playback is laggy. All call playback is laggy. These are useless. I have $20 dollar buds that outperform these. Total waste of time and money. Avoid like the plague.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Peter, thank you for posting your review on Pixel Buds Pro and we're sorry to learn that you're having a frustrating experience with the device when it comes to lag. This is not the initial impression we want you to have with the products and support we provide our customers. If you're willing, we'd like to redeem ourselves and help you with finding a better resolution. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 2 out of 5 stars

    NOT SO GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DONT WORK AS WELL AS I HOPED FOR THEY LOOSE CONNECTION AND DONT TRANSLATE ON THE FLY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as should. sometimes i wish i could change the volume of the transparency mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many different brands and types of ear buds. But the Google version is the best.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good not great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Googles newest line of wireless earbuds have arrived and they are trying to compete with other name brands in this same price point. once the box was opened i was facing a pill shaped case similar to last years buds by google. They came fully charged so Pairing was super simple (i’m using and iphone for this) and was fast. I immediately went into noise cancellation mode by long pressing on the right earbud. Things got super quiet. I’m not sure where they rank with other popular buds out there but i was impressed with how quiet things got around me. Playing some of my favorite songs was a joy. These do get plenty loud and sound really good. Not top tear good but really good. There is base and they do not sound tinny as you get with some earbuds. The base really helped push these forward and makes them have a full sound stage. I then long pressed the earbud again and it went into transparency mode. This mode is good for those walking about outside or for those that need to be able to hear while listening to music. It worked really well in my use case. You can get up to 31 hours of listening time with the included case and i believe that’s with active noise canceling turned off. I have yet to run out of battery before i need a charger. They seem to last a good amount of time without needing to return them to the case to recharge. One thing that i truly love is the wireless charging aspect. I can just lay them on my charging pad and they charge up without the need of a cord. love that part. Supposedly these have what google is calling silent seal which uses sensors to make it feel less like you’re plugged up when having them in your ears. To me this works fairly well. i still get a small feeling of being plugged up. but it’s better than other headphones out there that’s for sure. If you’re in the market for some nice decently priced earbuds with active noise cancellation the i would definitely give these a shot. at 199 i feel they are priced fair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crapped out just past the return date.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it in November 2022. Now January 2023 and the left one crapped out. Just a few days past the eligibility to return or exchange date. This sucks.......

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi MarcM, thanks for posting your review on your Pixel Buds Pro and we're sorry to hear that your experience with the left earbud has been disappointing. If your Pixel Buds are or become defective through no fault of your own, you may be able to return them for repair or replacement. Accidental damage isn't covered under warranty. For more details we recommend that you reach out to our support specialists so we can help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good after 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for about 3 months now and I feel that so far so good so I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-around Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all around. A little hard to keep in ears during a workout though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not made for sweaty active people

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I liked these better then apple pods but ends up that they are bad in many ways. As some reviews have said, you will accidentally swipe on these often when wiping sweat. They also will start to fall out when getting sweaty. Will be going back to apple products cause Google can't get there products in line.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, MatthewS. We're sorry to learn that your experience with your Pixel Buds Pro has been less than ideal. The device is designed to provide a high-quality and comfortable listening experience. We still want to understand how we can improve your experience. We recommend reaching out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Perfect Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect buds to take advantage of all the features of the google phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ear buds, not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok and I couldn't get them to stay in my ear. I returned them, looking for better ear buds.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AlvinC, thanks for reaching out. It's unfortunate to hear that you had to return your Pixel Buds Pro. We're sorry for any inconvenience you may have experienced. We're still hopeful that you will reconsider using any of our Google Pixel devices in the future. We'd be happy to answer any questions you may have, if you can reach out to our support team via the Pixel Buds help page: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Replace older model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loce these more than my last pair so far. I Highly recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far. Love the volume touch control on the bud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Life - 3.5 hours & Support STINKS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life - less than 4 hours of mostly stand by time! And terrible support. I have held on phone for Best Buy at least six hours total and NEVER reached a human. Last purchase I EVER make at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, thank you for sharing your concerns about your Google Pixel Buds Pro. We're sorry to hear that your experience with the battery life and with the support you received was disappointing. If fully charged, the battery of the device should last up to 11 hours before charging again and with the charging case should give you a total of 31 hours of listening time. It's important to us that we provide you with the best help possible and identify the cause of the battery drain so we can help you with troubleshooting steps that may resolve the issue. Please reach out to our team of dedicated specialists on our Google Help page for immediate support: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Google Delivered a ALMOST flawless product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google claims to have delivered a true heir to the Pixel Buds line.... They have!!!!!!! These Buds are legit! I was extremely skeptical of the design without the wing tip, but I really wanted to try them, I have the Pixel Buds 2nd Gen and they fit amazing, and they sounded pretty good, but they were plagued with connection issues and battery life was such a weird mix, but I still used them up until the day of the release of these Pros. I like all the touch features, and the ANC is incredible! The transparency mode is pretty good, it feels like they build up over time to getting that quiet feeling. The sound is much much fuller than the Buds 2 and from what I understand the A series. There is still Spatial audio to come for these but as of now, the sound is almost flawless, they have decent bass, I like heavier bass but when EQ'd right you get an insanely good sound. I'm super happy with these buds, the battery life is great, I haven't wore long enough to kill them, when I mow, in 3hrs my buds 2 would be 15% in the left ear and 0% in the right .. they never dropped evenly, with the same time I'm still at 75% on these new buds with ANC and volume at 80%. ANC is so good on these I can listen to Podcasts while mowing.. THATS impressive!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They're literally the worst earbuds I've ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case's battery drains really fast. At best, you get up to two hours of listening time(fully charged) and around 3 hours with the charging case. They get disconnected frequently for no reason and they can feel quite invasive and uncomfortable in the ear. The active noise cancellation leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Amir, thanks for your feedback. It's unfortunate to hear that the battery for your Pixel Buds Pro drains fast, and that they frequently disconnect, and that the active noise cancellation feature doesn't really meet your expectations. If you're willing, we recommend contacting our support team for help with your support needs, by visiting us at the Pixel Buds help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    N

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gfffffgggggffuhggyggffffuioigfddtuhgfdfijcfyuigyyyyytfff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best true wireless ever. Big fan of Google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just get them stop being lame. Worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They don’t fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit. No matter what size of ear buds I use, they do not stay in my ear. If I used aftermarket ones, they don’t fit in the case!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, JustinH. Thank you for sharing your feedback about your Google Pixel Buds Pro. We're sorry to hear that your experience with the device was less than ideal. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Pixel Buds Help page for immediate support here: https://support.google.com/googlepixelbuds madebygoogle