Customer Ratings & Reviews
- Model:
- GA03202-US
- SKU:
- 10951225
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
to a friend
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buds-- Work Very Well -- I told other people about them
I would recommend this to a friendBuy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than airpod pros and galaxy bud pro Try them....
I would recommend this to a friendNothing new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing new or magical about them but if you have a pixel phone it makes it easy to sync.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, Mblaq. Thanks for giving us feedback on Pixel Buds Pro. We’re glad you like how easy they sync to pixel phones. We’re sorry to hear your experience has not exceeded your expectations. We'd like to learn more whether you have challenges with the performance or features, so we can figure out a way to help you best. Please contact us anytime using this link if you need assistance: https://support.google.com/googlenest/gethelp
Great Sound and noise cancelation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely like this for their sound and compability.
I would recommend this to a friendSecond buds died within a year of use.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud stopped charging after 6 months of use. Google wouldnt replace it with their 1 year warranty. Second pixel buds that died on me less than a year after purchase. I'm done with them.
No, I would not recommend this to a friendGreat Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Great noise cancelling and sound quality!
I would recommend this to a friendTrash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like em. Ive lied to myself for months that I liked them.. The fact is the they sound good and thats about it. The location is useless because it only shows where you last used the earbuds. They don't stay in your ear doing anything above a brisk walk. Literally just pulled my hamstring because these pieces of trash fell out of my ear while doing leg curls and I flinched mid rep when that fell out. Save your money
No, I would not recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's buggy and hard to fit. The sound and noise cancelling are pretty good.
I would recommend this to a friendBrand response from Google Team
Posted .Hello Maureen, we appreciate you sharing your experience with Pixel Buds Pro and we're sorry to hear that you're having difficulties with the fit. We recommend checking the link here to improve the fit of your Pixel Buds Pro: https://support.google.com/googlepixelbuds/answer/7573099
We also recommend that you reach out to our support specialists so we can help identify the cause of the issue you're having with the device and find a better resolution for you. You can contact us by visiting our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
The real deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless and amazing! The fog color is just amazing!!!
I would recommend this to a friendGreat with a Pixel 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, easy to use, and the size are perfect
I would recommend this to a friendA little too pricey
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what they are, but can be inconsistent with voice assistant.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, Steph. Thanks for sharing your feedback to let us know of your issue with the Pixel Buds Pro. We’re sorry to hear about your experience with the Google Assistant. We’d like to learn more about your concern so we can guide you with proper troubleshooting steps. Please get in touch with us anytime using this link: https://support.google.com/googlepixelbuds/gethelp
Pixel buds pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good but noise cancelling isn't as good as competitor brands, and type bulky for an earpiece
I would recommend this to a friendBrand response from Google Team
Posted .Hi Reed, we appreciate your feedback on Pixel Buds Pro, and we’re sorry to learn that the noise cancellation feature is below your expectations. Active Noise Cancellation with Silent Seal adapts to your unique ear shape, and the earbuds fit in your ear canal to maximize the amount of noise blocked. Rather than using an off-the-shelf solution, Pixel Buds Pro’s Active Noise Cancellation uses an integrated system developed by Google, with a custom processor, custom algorithms, and custom speakers. When Active Noise Cancellation is on, sensors constantly measure the pressure in your ear canal so the earbuds can actively relieve it and stay comfortable. Ear tips in three sizes ensure your earbuds can be customized to best fit your unique ear shape.
Also, we’ve balanced the weight of the Pixel Buds Pro so that they stay in your ear without the stabilizer. We’ve moved the center of gravity closer to the ear canal, and have developed an ear tip fit test to make sure that you select the correct ear tip size for optimal stability and seal.
For questions and concerns, we’d be happy to provide you with help and support and you’ll find us always available here: https://support.google.com/googlepixelbuds/gethelp
Solid build with good sound quality and ANC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Pixel Buds Pro feature a simple design and a robust build. The case has a nice pocketable shape and the slight texture means fewer drops and less scratches showing on the surface. Charging can be done via USB-C or wirelessly. Battery life has been great and I usually just throw them on the charging pad every couple of days while I sleep. Sound quality is on par with other buds in this price range and I would describe them as having a relaxed sound signature. Slightly elevated bass, but not muddy and a bit of the top end rolled off to make longer listening sessions easier on the ears. Comfort for me was good but not great, the shape of the buds themselve are great for my ear but I haven't found a tip that is super comfortable yet. The tips would start to hurt my ear canal after about an hour. Sound isolation is great and I'm really happy with the noise cancelation feature. It easily removes most of the noise in my household such as fans, air conditioning and the kids TV in the next room. The touch controls work well and with very little delay. Wish these included aptX support for improved latency when watching videos and higher bit rate for audio especially since I would think these are geared towards Android users. Other than that great set of buds that do what you need them to do.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Sean, thanks for sharing your review with us. We're glad to hear that you're enjoying your experience with your Pixel Buds Pro. It's unfortunate that the available ear tips were not comfortable for you. Please know that your feedback here about the ear tips and the aptX support are appreciated and that we'll relay this to the right team for future improvements. If you need further assistance or have additional questions about your Pixel Buds Pro, please don't hesitate to contact us on lour Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst sounding but have had better at a fraction of the cost. Plus poor connectivity and audio can be unstable especially when set to noise cancelling (this is with a pixel 7). For the price, not worth it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thank you for posting your review on Google Pixel Buds Pro. We're sorry to learn that your experience with the device didn't meet your expectations. We recommend checking this Google Help article to troubleshoot any connectivity issues with your device: https://support.google.com/googlepixelbuds/answer/9991816
Thank you for sharing your feedback with us. If you are in need of any assistance, please don't hesitate to visit our Google Help site. Our team of dedicated specialists are always standing by to help.
Sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the pixel series a they sound louder than these if im being honest
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, ThomasW. We appreciate your review on Pixel Buds Pro. We’re sorry to hear about your experience with the sound/audio quality.
Your Pixel Buds are pre-attached with medium ear tips and come with small and large ear tips so that you can improve your fit. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. Ears are unique so your left ear may be different from your right ear. So it’s not always possible to get a perfect seal, and audio can “leak” in from outside. With Silent Seal™, Pixel Buds Pro can adapt to the shape of your ear and adjust Active Noise Cancellation (ANC) to compensate, so you can fully immerse yourself in music or clearly hear your video call. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099
Your feedback means a lot to us. If additional help is needed, contact us anytime and we’ll gladly help: https://support.google.com/googlepixelbuds/gethelp
Wanted it to work- returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Static on phone calls and disconnected a few times
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Dalaron1. Thanks for the feedback about the Pixel Buds Pro. We’re sorry to hear that your experience is less than ideal.
We suggest trying these troubleshooting tips that can improve the audio quality and connectivity of the Pixel Buds:
- Check the connection between your Pixel Buds and the host device.
- Move away from other devices that could cause interference.
- “Forget” your Pixel Buds from your source device.
- Make sure to have the updated firmware version: https://support.google.com/googlepixelbuds/answer/9642078
- Reset the earbuds and restart the source device: https://support.google.com/googlepixelbuds/answer/9642886
If assistance is required, we welcome you to contact us anytime here: https://support.google.com/googlepixelbuds/gethelp
good, but they may not fit everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds, don't get me wrong - but they don't fit my ears.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DrewN. We appreciate your feedback. We’re glad that you find the Pixel Buds Pro great, but we’re sorry to hear they don’t fit your ears well. We recommend trying out all 3 ear tip sizes to find the most comfortable tips for you, and ensure that you get the best comfort and seal. Your Pixel Buds are pre-attached with medium ear tips and come with small and large ear tips so that you can improve your fit. Ears are unique so your left ear may be different from your right ear. To swap ear tips, pull the attached ear tip off and press the other ear tip onto the earbud until you feel a light snap. Gently pull on the ear tip to ensure that it's properly attached.
If you’re not getting a perfect fit with our silicone ear tips, memory foam ear tips might be worth a try. And if you still need assistance, you may contact us by phone or chat so we can find all possible options to help you best: https://support.google.com/googlepixelbuds/gethelp
Not the greatest you can get but gets the job done
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like compared to beats and apple headphones these are weak.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MelissaS. Thanks for taking the time to share your feedback with us. We're sorry to hear that Pixel Buds Pro fell short of meeting your expectations.
A poor and uneven fit with either of the earbuds may prevent you from getting the best audio experience. Your Pixel Buds Pro comes pre-attached with medium eartips with extra small and large ear tips that you can try out. Ears are unique so your left ear may be different from your right ear. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. If you are not getting the audio or call quality you expect, try bigger eartips. To swap eartips, pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure that it's properly attached.
We also recommend checking the Custom Equalizer (EQ) feature to further customize the sound quality according to your preference. You can use sliders to adjust five different frequency bands and save your preferred settings. You can also choose one of the presets, like ""Heavy bass"" as a starting point. You can learn more about this feature using this help link: https://support.google.com/googlepixelbuds/answer/12045780
We value your support concerns and you can always reach out to our support team for further help here: https://support.google.com/googlepixelbuds/gethelp
I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, except its firmware can only be updated thru a Google pixel phone if not Android device. Due to this limitation, I have to return it, despite i really like it. The multipoint and audio switch is real, even when I just tested it between my Pixel 7 Pro (which I am also returning) and Samsung Smart TV (which is Tizen OS-based)
I would recommend this to a friendBrand response from Google Team
Posted .Hi Clark, thanks for sharing your honest feedback with us on the new Google Pixel Watch. We're sorry to hear that you are planning to return your Pixel Watch. Your feedback is important to us and we'll pass along this information to the right team. We're hoping you will reconsider and keep using your Pixel Watch. If there is anything you would like us to help you about your Pixel Watch, please do not hesitate to reach out to our support team by visiting this help page: https://support.google.com/googlepixelwatch/gethelp
Horrible ear infections from use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are nice but evertime i use them instantly the next day i have scabs inside my ear canal and a horrible ear infection. So i basically wasted my money buying because i cant use them
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Atstorm. We're sorry to hear about your experience after using the Pixel Buds Pro. We understand this must be frustrating, and we want to help.
Ear infections can sometimes be caused by allergies or improper cleaning. We recommend consulting a doctor to diagnose the exact cause and determine the best course of treatment. You can also try cleaning the Pixel Buds Pro thoroughly after each use with alcohol wipes (not directly on the buds) and make sure your ears are clean and dry before insertion. It's possible the current ear tips aren't creating a perfect seal. We recommend trying the different sizes included or exploring hypoallergenic memory foam tips for a more comfortable fit.
If none of these suggestions resolve the issue, please reach out to our support team directly and we'd be happy to explore further options, here: https://support.google.com/googlepixelbuds/gethelp