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Customer Ratings & Reviews

Your price for this item is $119.95
The comparable value price is $119.98

Customer reviews

Rating 4.6 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,592 reviews
  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many different brands and types of ear buds. But the Google version is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel Buds Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around Bluetooth headphones. Sound is great! Works great with all my Pixel devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crapped out just past the return date.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it in November 2022. Now January 2023 and the left one crapped out. Just a few days past the eligibility to return or exchange date. This sucks.......

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi MarcM, thanks for posting your review on your Pixel Buds Pro and we're sorry to hear that your experience with the left earbud has been disappointing. If your Pixel Buds are or become defective through no fault of your own, you may be able to return them for repair or replacement. Accidental damage isn't covered under warranty. For more details we recommend that you reach out to our support specialists so we can help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good after 3 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for about 3 months now and I feel that so far so good so I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-around Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good all around. A little hard to keep in ears during a workout though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not made for sweaty active people

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I liked these better then apple pods but ends up that they are bad in many ways. As some reviews have said, you will accidentally swipe on these often when wiping sweat. They also will start to fall out when getting sweaty. Will be going back to apple products cause Google can't get there products in line.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, MatthewS. We're sorry to learn that your experience with your Pixel Buds Pro has been less than ideal. The device is designed to provide a high-quality and comfortable listening experience. We still want to understand how we can improve your experience. We recommend reaching out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Perfect Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect buds to take advantage of all the features of the google phones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ear buds, not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok and I couldn't get them to stay in my ear. I returned them, looking for better ear buds.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AlvinC, thanks for reaching out. It's unfortunate to hear that you had to return your Pixel Buds Pro. We're sorry for any inconvenience you may have experienced. We're still hopeful that you will reconsider using any of our Google Pixel devices in the future. We'd be happy to answer any questions you may have, if you can reach out to our support team via the Pixel Buds help page: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Replace older model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loce these more than my last pair so far. I Highly recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far. Love the volume touch control on the bud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Life - 3.5 hours & Support STINKS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life - less than 4 hours of mostly stand by time! And terrible support. I have held on phone for Best Buy at least six hours total and NEVER reached a human. Last purchase I EVER make at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, thank you for sharing your concerns about your Google Pixel Buds Pro. We're sorry to hear that your experience with the battery life and with the support you received was disappointing. If fully charged, the battery of the device should last up to 11 hours before charging again and with the charging case should give you a total of 31 hours of listening time. It's important to us that we provide you with the best help possible and identify the cause of the battery drain so we can help you with troubleshooting steps that may resolve the issue. Please reach out to our team of dedicated specialists on our Google Help page for immediate support: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and material , perfect gift for the holidays

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They're literally the worst earbuds I've ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case's battery drains really fast. At best, you get up to two hours of listening time(fully charged) and around 3 hours with the charging case. They get disconnected frequently for no reason and they can feel quite invasive and uncomfortable in the ear. The active noise cancellation leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Amir, thanks for your feedback. It's unfortunate to hear that the battery for your Pixel Buds Pro drains fast, and that they frequently disconnect, and that the active noise cancellation feature doesn't really meet your expectations. If you're willing, we recommend contacting our support team for help with your support needs, by visiting us at the Pixel Buds help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    N

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gfffffgggggffuhggyggffffuioigfddtuhgfdfijcfyuigyyyyytfff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best true wireless ever. Big fan of Google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just get them stop being lame. Worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They don’t fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit. No matter what size of ear buds I use, they do not stay in my ear. If I used aftermarket ones, they don’t fit in the case!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello there, JustinH. Thank you for sharing your feedback about your Google Pixel Buds Pro. We're sorry to hear that your experience with the device was less than ideal. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Pixel Buds Help page for immediate support here: https://support.google.com/googlepixelbuds madebygoogle

  • Rated 3 out of 5 stars

    Transparent mode is a disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that Android finally got its version of AirPods Pro, but the transparency mode on these earbuds is a huge disappointment. In a typical noisy situation (e.g. in an indoor mall), the noise gets amplified while you can't hear the person standing right next to you yelling.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello wyhuang, thank you for sharing your feedback with your Pixel Buds Pro. It's unfortunate to hear that your experience with the transparency mode has been less than ideal. We suggest that you turn the feature off and turn it back on and check if there's any difference with the performance of the feature. If the issue still persists, we recommend that you contact our support team and let us help you in finding a better resolution. You can reach us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Worst ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible. The background noise is so loud to the person on the other end of the call that they can't hear me

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, LizanneC. We're sorry to hear about the issues you're facing with the Google Pixel Buds Pro, and we appreciate you bringing this to our attention. We want to ensure you a better solution for your concern, we recommend reaching out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 1 out of 5 stars

    dud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not reliably connect to samsung smart tv. In the few times it did connect, worked OK. Waste of time/money.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Steve. We're sorry to hear that your experience with Google Pixel Buds Pro has been disappointing when it comes to connecting with your smart TV. In order to pair your Pixel Buds to other devices, they would need to support Bluetooth 4.0 or newer. It's important to us that we provide you with the best help possible and find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp madebygoogle