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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1598 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent sound quality, good battery life, and comfort of the product. They also appreciate its seamless connectivity, sleek design, and effective transparency mode. However, some customers have experienced issues with the fit and found the volume levels to be unsatisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,598 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's so comfortable and high quality sounding a hundred, in a hundred I would choose it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Great sound quality.. terrible ear fit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original pixel buds, I REALLY REALLY wanted to like these. But WHY did they remove the wings to help them stay in your ear? Lots of common posts online about this and I wish I could say I found a solution but these darn things just won't stay in. I'll note that the sound quality and noise cancellation are awesome (for the few minutes of bliss you get when they stay posted in your ear). The "live" translation features are pretty buggy but I wasn't really interested in them. 10 points for sound quality and battery life but these get a 2/5 because they're literally unusable due to fit.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello MMMM, your review on the Pixel Buds Pro is appreciated and we're sorry to hear that your experience with the fit and design of the device has been less than ideal. Your Pixel Buds Pro comes with extra ear tips with different sizes so that you can improve the fit in your ear. We recommend trying different sizes to find the best fit. If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. Rest assured that we'll relay your feedback to the right team for improvements we may provide in the future. In the meantime, if you have additional questions or need further assistance with your Pixel Buds Pro, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works Well, Could be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality and connect quickly to my pixel fold. I am impressed with how well they work within the ecosystem, but sound quality overall could be better. It certainly isn't bad by any stretch, but I've heard better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal for the prize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a huge improvement from the previous version! Sounds are very solid, noise cancellation works just as intended. Overall one of the best earbuds out there for a decent price that delivers...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great features, bad case color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and features, wish the case was black. The white coating/color isn't very durable. Get a latching cover/sleeve for it to protect the color and keep the lid from opening accidentally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pixel Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied meets all my expectations I can sit on the deck and watch tv without any distractions would buy again

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Earbuds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of my favorite pairs of earbuds, mostly for comfort and ease of use, as well as fantastic noise cancelling. The default tuning is a bit bassy for my taste, having a very noticeable "V-shaped sound", meaning both the bass and treble are louder than most sounds in the middle range- but the updates have added an EQ which lets you change the sound to your liking. I reckon most buyers might like the sound out of the box however, as it's still detailed and powerful sounding. It also does not appear to have any of the hardware issues that the previous, discontinued Pixel Buds had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    value for money wireless earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google's easy pair Great noise cancellation with conversation and in-ear detection Access to google assistant right from earbuds is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google's answer to the AirPods Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my pre-order this afternoon and I have to say these are great earbuds; assuming you are using an Android device. I have a problem buying headphones (Galaxy Buds Pro, Buds 2, Sennheiser Momentum 3, and AirPods Max) and I'm liking these the best so far. There is already a firmware update as well (Android phone required). Multipoint is working great between my 3 devices (Galaxy S22 Ultra, 16" MacBook Pro, and iPad Air G5). While there is no type C cable or charger in the box; I use a wireless charger so it is not an issue for me. I recommend them for Android users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they are on sale they are a good deal but the noise cancelation is a bit iffy. The lower frequencies are blocked out but many of the higher ones slip through, for example vacuums. The bass is good though and the eq is pretty easy to mess with

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, NicH. Thanks for taking the time to share your feedback. We're sorry to hear the noise cancellation feature didn't meet your expectations.

      Your Pixel Buds Pro comes pre-attached with medium eartips with extra small and large ear tips that you can try out. Ears are unique so your left ear may be different from your right ear. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. If you are not getting the audio or call quality you expect, try bigger eartips. To swap eartips, pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure that it's properly attached.

      Your Pixel Buds Pro also comes with Custom Equalizer (EQ) settings too. You can use sliders to adjust five different frequency bands and save your preferred settings. You can also choose one of the presets, like "Heavy bass" as a starting point. You can learn more about this feature using this help link: https://support.google.com/googlepixelbuds/answer/12045780

      For any other support needs you may have with Pixel Buds Pro, you can always reach out to our support team for further help here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. They work really well with his laptop and his phone. The noise cancellation allows him to concentrate on whatever task he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds quality is top tier and small best fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are small and looks cute and perfectly snugs inside the ear. The bass is best and the phone calls and music is at it's best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lasts all day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Battery is awesome and lasts almost all day! Only complaint is the ambient sound mode could be better... maybe they will update with a way to adjust the level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Birthday Present

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves using them. He really enjoys using them for everything from listening to podcasts, the noise cancelling features while he mows the yard, and for work meetings as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work better than expected! The sound quality is good, not great. But they're also earbuds not headphones. Love the noise cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, awesome noise cancellation, really worth it, I don't think this there is any product in market with this quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound, okay fitment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is decent, noise cancelling is good, fitment is similar to a lot of high end earbuds. Which I seem to have trouble with finding the right buds for me. If fitment hasn't been a trouble for you then I'd definitely try these out. Especially for the money.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Spangy, thanks for sharing your insights about the Pixel Buds Pro. We appreciate you for pointing out some features you like, and we hear your concerns about comfort and fit.

      We've balanced the weight of the Pixel Buds Pro so that they stay in your ear without the stabilizer. We’ve moved the center of gravity closer to the ear canal, and have developed an ear tip fit test to make sure that you select the correct ear tip size for optimal stability and seal. That said, If you want to consider trying out the Pixel Buds Pro in the future, we recommend trying out all 3 ear tip sizes to find the most comfortable tip for you, and ensure that you get the best comfort and seal. The Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Ears are unique so your left ear may be different from your right ear. And to swap eartips, simply pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure that it's properly attached.

      For questions, concerns, or other inquiries about the Pixel Buds Pro, please reach out to us anytime and we’d be more than happy to help: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent, I'll buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I compared with other such pro device this is best for the buck and is a perfect fit for my needs and it connects to all my devices unlike the other brand pods pro

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Reliable Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset that does as advertised. Battery life is better than the previous model. I wouldn't say it gives true noise cancellations but it's close enough with the provided ear tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is exceptionally awesome! Overall great product!

    I would recommend this to a friend