Customer Ratings & Reviews

Hello darshan! Thank you for sharing your thoughts on the Google Pixel Buds Pro. We appreciate your feedback and insights. We understand that personal preferences and experiences can vary when it comes to earbuds. While we're glad you found some unique software features with the Pixel Buds Pro, we're sorry to hear that they didn't match the experience you've had with another brand. We hear your concerns and know we have taken note. We recommend reaching out to our dedicated team of specialists on the Google Home page here: https://support.google.com/googlepixelbuds/gethelp

Hi there, Lajilao. We appreciate your feedback about the Google Pixel Buds Pro. We're sorry to hear that your experience with the device didn't meet your expectations. We are grateful for your input and have noted it. If you run into any questions about the features or performance of the Pixel Buds Pro, feel free to let us know so we can help you, here: https://support.google.com/googlepixelbuds/gethelp

Hi there, Nalga. We're sorry to learn that you returned your Pixel Buds Pro and that your experience was less than ideal. If you’re ever considering Google products in the future, we recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp

Hey there, Vendtech. We appreciate that you like the sound of the Pixel Buds Pro, but we’re sorry to hear of your experience with comfort and fit. Your Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. Check this link for more details: https://support.google.com/googlepixelbuds/answer/7573099

For support concerns, you can visit us anytime at the following link: https://support.google.com/googlepixelbuds/gethelp

Hi Headse, we highly appreciate your feedback on Pixel Buds Pro, and we’re glad that you find it excellent and with great sound quality. We’re sorry to hear that the Translate feature has been less than ideal, and we’re hoping you can tell us more about your concern. If you’re willing to work with us, feel free to find us anytime here: https://support.google.com/googlepixelbuds/gethelp

Hi, Slug. We value your feedback on the Pixel Buds Pro and we’re glad that it works well. We hear your concern about the Noise Cancellation.

Active Noise Cancellation with Silent Seal adapts to your unique ear shape, and the earbuds fit in your ear canal to maximize the amount of noise blocked. When this feature is on, sensors constantly measure the pressure in your ear canal so the earbuds can actively relieve it and stay comfortable. Ear tips in three sizes ensure your earbuds can be customized to best fit your ear shape. Everyone’s ears are unique, so it’s not always possible for the ear tips to form a perfect seal. That can lead to sound leaking in from the outside. Pixel Buds Pro’s Active Noise Cancellation (ANC) uses Silent Seal™ to adapt to your ear and block out unwanted noise. It compensates for audio leakage and helps maximize the amount of noise that’s being canceled, so you get immersive, premium sound without distraction.

That said, we’d like to know more about your challenges with using the Noise Cancellation feature so we can learn how to help improve your experience. You may get in touch with us anytime through our contact channels found here: https://support.google.com/googlepixelbuds/gethelp