Customer Ratings & Reviews
- Model:
- GA05205-US
- |
- SKU:
- 6558810
Customer reviews
Rating 4.6 out of 5 stars with 1587 reviews
(1,587 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, battery life, comfort, and fit of the Pixel Buds Pro. They appreciate the ANC and transparency mode, as well as the compatibility with Pixel phones and Google Assistant. However, some customers have expressed concerns about the volume, touch controls, and design of the earbuds.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great All-around Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good all around. A little hard to keep in ears during a workout though.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Fog
I would recommend this to a friendRated 5 out of 5 stars
Perfect Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect buds to take advantage of all the features of the google phones
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
I would recommend this to a friendRated 2 out of 5 stars
Ok ear buds, not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was ok and I couldn't get them to stay in my ear. I returned them, looking for better ear buds.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi AlvinC, thanks for reaching out. It's unfortunate to hear that you had to return your Pixel Buds Pro. We're sorry for any inconvenience you may have experienced. We're still hopeful that you will reconsider using any of our Google Pixel devices in the future. We'd be happy to answer any questions you may have, if you can reach out to our support team via the Pixel Buds help page: https://support.google.com/googlepixelbuds/gethelp
Rated 5 out of 5 stars
Replace older model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loce these more than my last pair so far. I Highly recommend this brand
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
I would recommend this to a friendRated 1 out of 5 stars
Battery Life - 3.5 hours & Support STINKS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life - less than 4 hours of mostly stand by time! And terrible support. I have held on phone for Best Buy at least six hours total and NEVER reached a human. Last purchase I EVER make at Best Buy.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, thank you for sharing your concerns about your Google Pixel Buds Pro. We're sorry to hear that your experience with the battery life and with the support you received was disappointing. If fully charged, the battery of the device should last up to 11 hours before charging again and with the charging case should give you a total of 31 hours of listening time. It's important to us that we provide you with the best help possible and identify the cause of the battery drain so we can help you with troubleshooting steps that may resolve the issue. Please reach out to our team of dedicated specialists on our Google Help page for immediate support: https://support.google.com/googlepixelbuds/gethelp
Rated 5 out of 5 stars
Like them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience so far. Love the volume touch control on the bud
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Coral
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and material , perfect gift for the holidays
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Fog
I would recommend this to a friendRated 1 out of 5 stars
They're literally the worst earbuds I've ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case's battery drains really fast. At best, you get up to two hours of listening time(fully charged) and around 3 hours with the charging case. They get disconnected frequently for no reason and they can feel quite invasive and uncomfortable in the ear. The active noise cancellation leaves a lot to be desired.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Amir, thanks for your feedback. It's unfortunate to hear that the battery for your Pixel Buds Pro drains fast, and that they frequently disconnect, and that the active noise cancellation feature doesn't really meet your expectations. If you're willing, we recommend contacting our support team for help with your support needs, by visiting us at the Pixel Buds help page here: https://support.google.com/googlepixelbuds/gethelp
Rated 5 out of 5 stars
N
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gfffffgggggffuhggyggffffuioigfddtuhgfdfijcfyuigyyyyytfff
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Fog
I would recommend this to a friendRated 5 out of 5 stars
Best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best true wireless ever. Big fan of Google products.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Fog
I would recommend this to a friendRated 5 out of 5 stars
Perfect for traveling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just get them stop being lame. Worth the money.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Lemongrass
I would recommend this to a friendRated 1 out of 5 stars
They don’t fit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit. No matter what size of ear buds I use, they do not stay in my ear. If I used aftermarket ones, they don’t fit in the case!
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, JustinH. Thank you for sharing your feedback about your Google Pixel Buds Pro. We're sorry to hear that your experience with the device was less than ideal. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Pixel Buds Help page for immediate support here: https://support.google.com/googlepixelbuds
Rated 3 out of 5 stars
Transparent mode is a disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that Android finally got its version of AirPods Pro, but the transparency mode on these earbuds is a huge disappointment. In a typical noisy situation (e.g. in an indoor mall), the noise gets amplified while you can't hear the person standing right next to you yelling.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Lemongrass
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello wyhuang, thank you for sharing your feedback with your Pixel Buds Pro. It's unfortunate to hear that your experience with the transparency mode has been less than ideal. We suggest that you turn the feature off and turn it back on and check if there's any difference with the performance of the feature. If the issue still persists, we recommend that you contact our support team and let us help you in finding a better resolution. You can reach us on our Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Rated 1 out of 5 stars
Could be great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those are the worst one I owned bad sound quality for me everything else is great.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi GerardD. We want you enjoy your Pixel Buds Pro. This link has some troubleshooting steps that might help you get them working properly again:  https://support.google.com/googlepixelbuds/answer/9811459?hl=en&sjid=3415469863115804855-NA
In case you need further assistance, don't hesitate to reach out to us: https://support.google.com/googlepixelbuds/gethelp
Rated 1 out of 5 stars
Worst ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are terrible. The background noise is so loud to the person on the other end of the call that they can't hear me
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, LizanneC. We're sorry to hear about the issues you're facing with the Google Pixel Buds Pro, and we appreciate you bringing this to our attention. We want to ensure you a better solution for your concern, we recommend reaching out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlepixelbuds/gethelp
Rated 1 out of 5 stars
dud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not reliably connect to samsung smart tv. In the few times it did connect, worked OK. Waste of time/money.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Steve. We're sorry to hear that your experience with Google Pixel Buds Pro has been disappointing when it comes to connecting with your smart TV. In order to pair your Pixel Buds to other devices, they would need to support Bluetooth 4.0 or newer. It's important to us that we provide you with the best help possible and find a better resolution for you. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelbuds/gethelp
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
My Pixel's New Best Friend
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Pixel phones have a new companion earbud set that delivers truly stellar audio. Initial setup with my Pixel 4 XL was simple and intuitive. The system-level app on my phone established a connection quickly and initiated a comprehensive control panel to control earbud functions. And while these earbuds are dialed-in to be supported in full by Google Pixel devices, they still function beautifully with non-Google Bluetooth 4.0+ devices. Note: there is a small button on the back of the holding/charging case that MUST be pressed to pair this device with non-Google Bluetooth devices - that is a simple step that was not immediately obvious to me during my initial testing - pairing with my Google Pixel resulted directly from opening the case. These earbuds have active noise cancellation technology - and to implement this, there needs to be some form of sound isolation. These earbuds are in-ear sealed inserts (as opposed to over-ear studio-style headphones). This set comes with three different size rubber inner-ear plugs and the Pixel app can tell if the seal is sufficiently formed for you to experience the full range of noise cancellation. And the noise cancellation, in practice, is outstanding here. With just a prolonged tap to the earbud, you can experience nearly every sound in your listening environment vanish from your awareness. Worth noting here that in the absence of nearly all ambient noise, you become more sensitive to digital artifacts that are introduced in the process of streaming music and its transmission via Bluetooth - in some quieter passages of music, you'll be aware of the limitations of current streaming/transmission technology, but that's not a criticism of this amazing set (just a warning). Once you are comfortable with the position of the earbuds in your ear, controlling devices is very simple (Pixel and non-Pixel alike) - volume up/down by swiping forward/back on the earbuds, track forward/back with taps, track start/stop, and mode of Active Noise Cancellation. Paired with my Pixel, I can answer/reject calls (with incredibly clear sound on calls!) and I can access Google assistant if I want. Both earbuds are touch-sensitive. All of that is nice. But it's ultimately the sound here that is the selling point and I think Google has really asserted some dominance here - surprisingly clean and clear bass, excellent clarity over a broad spectrum without ANYTHING sounding like it has been altered for effect, and these tiny buds sport a welcome dynamic range that can even handle the subtleties of classical music. As with most truly wireless earbuds with a case, this case serves as a supplemental charger - the buds can be depleted then charged again via the case without being connected to an external charge. The external charger here is a USB-C charger (the specifications state that the case can charged using a Qi-certified charger but my insanely cheap charger isn't having it). My only complaint so far involved updating the firmware (definitely something that required pairing with a Pixel phone!). This is a new product and I think you can expect frequent updates. My initial update explained that it might take up to 10 minutes to process - and implied that an interrupted download would simply resume where it left off - and both implications were wrong. My initial update took nearly two hours to succeed; my downloads failed consistently and were always restarted from the beginning. When I finally completed my update, I had access to a feature called Volume EQ where you can choose to have low-volume audio processed with an audio frequency curve that helps your hearing maintain a consistent experience of sound at reduced volume. Note - release materials suggest that additional updates are in the works including a spatial audio feature (in the fall?) that will improve immersive experiences when watching video content on Pixel phones. I love these earbuds. They are very comfortable and they give me an incredible experience on my Pixel and top-notch sound on my Bluetooth devices (specifically my beloved 6th generation Ipod Touch). Sound is, ultimately, the most important consideration on these devices and I wholeheartedly recommend these as contenders for the top of the heap.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
I would recommend this to a friendBrand response from Google Team
Posted .Hello VADarkstar, thanks for sharing your review with us. We're glad to hear that you're enjoying your experience with the features and performance of your Pixel Buds Pro. It's unfortunate to hear that you had some difficulties with updating the firmware and you had to wait for hours for it to complete. Please know that your feedback here regarding the firmware updates is appreciated and we'll relay this to the right team for improvements in the future. If you need further assistance with your Pixel Buds Pro or have additional questions about the updates for your device, please don't hesitate to contact us by visiting or Google Help page here: https://support.google.com/googlepixelbuds/gethelp
Rated 3 out of 5 stars
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is average at most for music. Memory foam tips would have been better for better fit. Fit and stability is an issue for me. May not be the case with others.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi CB137, thanks for taking the time to share your feedback. We're sorry to hear that the sound quality, fit and stability of Pixel Buds Pro fell short of meeting your expectations.
Your Pixel Buds are pre-attached with medium eartips and come with small and large ear tips so that you can improve your fit. Ears are unique so your left ear may be different from your right ear. Try different sizes for each ear to find the best fit. A tight seal gives you better sound, noise cancellation, and mic performance. If you are not getting the audio or call quality you expect, try bigger eartips. To swap eartips, pull the attached eartip off and press the other eartip onto the earbud until you feel a light snap. Gently pull on the eartip to ensure that it's properly attached. We recommend running the Eartip Seal Check feature to check the quality of your eartip seal and get the best possible sound. Here's how:
- On a Pixel phone with Android 10+: Go to your phone’s Settings > and then Connected devices > and then Settings.
- On other Android devices: Open the Google Pixel Buds app.
- Tap Eartip Seal Check.
If you’re not getting a perfect fit with our silicone eartips, memory foam eartips might be worth a try. Learn more about it here: https://store.google.com/us/product/premium_foam_tips_pixel_buds_pro
If you need further assistance with any of the features of your Pixel Buds Pro, we're here to help. Please contact our customer service team here: https://support.google.com/googlepixelbuds/gethelp
Rated 1 out of 5 stars
Dropped ball
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered the day they allowed prep-orders and didnt get until 4 days after release. Even had ro argue with BB CS who wanted to change the shipping date to 8/12.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Coral
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, thank you for sharing your review. We're sorry to learn that your Pixel Buds Pro was not delivered to you on time even after pre-ordering the device with the retailer. This is not the initial impression we want you to have. Please reach out to the retailer so they can address this issue for you. If you need further assistance with your Pixel Buds Pro or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Hardware: Great, Software: Fantastic
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google made a great pair of earbuds to rival its closest competitor and delivered everything anyone could've asked for. Hardware: Starting with the case, it isn't anything brand new we haven't seen but it checks all the boxes. It is small, charged wirelessly, holds more than 20hrs of extra battery life, and can be located within the Google settings if you misplace them. The earbuds themselves have a tight fit creating a seal into the ear canal. This is for you to get the optimal amount of noise cancelation without having to crank up the volume to 100%. They are comfortable for about an hour and a half but I started getting some pain on my left ear around 1.5 hours in. Software: This is where Google differentiates itself from the competitors. It is by far the best experience I've had with a pair of earbuds. I am still on the Pixel 4 but connecting was a breeze. It instantly recognized my device and pairing took less than 5 seconds. The app itself is downloaded from the play store but lives inside the settings menu on Android. From there, you can change your touch settings that control volume, toggling between ambient mode and noise cancelation inputs, as well as check how good of an ear tip seal you have. You also have the ability to pair 2 devices to this headset in case you also have a laptop you want to pair them too which I did immediately when I noticed you can do this. Another interesting software feature is called Volume EQ which balances your bass, mids, and highs regardless of what volume you decide to listen to so that you get an all around balanced experience. It is no longer uncomfortable to listen to music at 100% volume in a loud environment. The sound is still great with no crazy distortion and uncomfortable sharpness. Sound Experience: I have no complaints about the sound signature. Everything sounds great from all genres of music as well as watching movies and taking calls. The bass isn't obnoxious and the music sounds as intended. Noise cancelation works fantasticly. You can completely isolate yourself from the outside world and just escape for a bit. This is some of the best noise cancelation tech I have experienced. Ambient mode is also really insanely good. However they do it, it is amazing. I can have a conversation with someone while still listening to music. The only caveat is that you'd have to be listening at less than 50% volume for this to really function and have a conversation. Anything above that it was still useful when I was walking my dog and I needed to listen for cars when crossing the street or even cyclist trying to pass. Overall, Google made an awesome pair of earbuds with this pro version. I am not going back to anything else anytime soon for everyday casual listening. I will say though that I will stick to dedicated workout earbuds for exercise only because I sweat a lot. Google does claim to have IPX4 rating on these but I'd rather not risk the damage.
This review is from Google - Pixel Buds Pro True Wireless Noise Cancelling Earbuds - Charcoal
I would recommend this to a friend









