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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.9 out of 5 stars with 1052 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers enjoy the Pixel Buds True Wireless In-Ear Headphones for their exceptional sound quality, comfort, and secure fit. They appreciate the long battery life and the convenience of the Google Assistant. However, some users have experienced connectivity issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,052 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They're great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but battery doesn't last that long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Android buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the Google answer to the Airpods and I personaly like them better. Especiay since Google has really worked out the kinks from launch. Work flawlessly with my Pixel and even worked very well with my girlfriend's iPhone. Best headphones I've owned. Just wish the battery was a little longer lasting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fall out, only issue I have is it can feel sore in the ear sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice, just the battery doesn't last very long but its good enough. I like them

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Skip. Stop. Fall out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe Google has the audacity to charge nearly 200 for these things. They skip, stutter and pause constantly, even after all recent updates. They fall out easily, especially if you get sweaty. You cannot wear a beanie with them, it will force them to pause unpause constantly if you cover your ears at all so you can't wear these int he cold with a skullcap or beanie. Lastly, they just sound okay. Nothing spectacular. I'm sad. I have had two Google Pixel phones, I have Google Fi, Google Wi Fi, Google Nest, etc. But these suuuuuck.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Oggie,

      Thank you for taking the time in sharing your feedback with us. We're sorry to hear that you had a frustrating experience even after getting the update. We want to know more about your experience with the Pixel Buds and see how we may be able to help. You can reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    SO ADVANCED! A must!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have a phone that's not a Pixel don't get these. Go get the other junk that's out there. Now if you are a Pixel owner this is the only ear buds to get. Much more feature rich when combined with a Pixel phone. Especially a Pixel 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect companion for your Pixel Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Pixel or Android phone, this is the perfect companion. If you have an iPhone, you might want to look elsewhere. Out of the box, you will get a Bluetooth skipping issue. You'll need to update to v552 to fix this issue. However, the features that Android provides, is very powerful and useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because waiting for some patches to happen so they work flawless.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great Design - Poor Execution - Wait to Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until Google releases another firmware update to resolve the Bluetooth connection issues I suggest purchasing a different vendor's ear buds unless you can live the audio cutouts.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Advcon,

      Thanks for sharing your feedback with us. Really sorry to hear you experienced a connection issue. We’ve recently released a firmware update (version 550) and we’d love for you to try out to see if the issue is improved.

      If you run into an issue, please feel free to reach out to us by visiting https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Best earbuds ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard of problems with these buds with the disconnecting etc. I have not had a problem since I've got them. They work great. I love all the features they have. Don't let those negative comments stray you away from a good pair of pixel buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for over a year, during that time, they worked fine, but four months after the limited warranty ended, the left bud quit working and the case battery drains quickly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my pixel, just got them though, pair easily

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound quality, but falling out a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, assistant is brilliant and average battery life. But keep falling out a ears, tried all nozzles. Near to impossible to do any sports with it (jogging, cycling, walking with dog =) ). On top of this, some times one of the headphone losing connection to the Pixel 4, which is in my pocket (but it's minor problem compare to falling) And even more, looks like not good noise/wind cancelation during calls (Zoom, Meet), my colleague keep telling me that they can't hear me. Wish to return them, but BestBuy had only two weeks for that=\ all this time I thought I can use them and keep giving them a chance, but they just fair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real hotcake!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the earlier one I had reviewed (mint color), these ear buds are a must have for Pixel owners. The orange color is a bit tricky to get as it gets sold out quickly. So put it in your wish list, and as soon as you get an email from Best Buy, go ahead and order it before it's too late!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Hissing makes them unusable. Great product otherwi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have ok sound, amazing build quality and feel, and really good gestures. However, they suffer from static noise that make them unusable. Google says that noise is present in all Bluetooth headsets ( from personal experience galaxy buds+ and Jabra 65t do not). Google rolled an update (296) to fix the problem which made the hissing quieter in some instances, but it made the hissing much more frequent. These could have been my favorite pair of earbuds if Google had some sort of quality standard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great only doing this for the points, they work well though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pixel buds for my husband. He loves it so much and it’s better than the air pods since it has a lot of options buy tapping the buds itself. Now Im jealous because my is air pods since I have an iphone. He is so happy since I gave it to him as a Christmas present.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor battery life, connection to phone was spotty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the headphones. Turning your head the wrong way would cause the headphone to cut out. The battery life of the headphones was poor and needed be recharge regularly. I'll give it another shot when they come out with a newer version. For now I'll stick with the galaxy buds. The one nice part of the pixel buds is the Google assistant. It was the main reason I purchased in the first place. The assistant was great but couldn't overcome the many other issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi TurnerClassic,

      Thanks for letting us know of the audio cut and battery issues with you Google Pixel Buds. We understand how frustrating it must be and we’re here to help.

      If you still have your Google Pixel Buds, we'd love to learn more about what’s going on to better understand the issue. We'd be happy to help you further and improve your experience if you can reach out to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Key flaws make these unusable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was so much promise. These buds look good. They paired to my phone (Pixel 5) with about 10 seconds of effort. The touch controls work pretty well. However - these buds will NOT stream audio reliably. When connected to my phone, they drop audio at least once a minute. I've followed forum instructions on re-pairing and re-setting these.. I've patiently waited for firmware updates, with each one promising to fix this well-known issue. Spoiler: None of them did. I'd recommend getting something else. Using these is a frustrating experience.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Iarge, thanks for letting us know of the audio drop issue with your Pixel Buds. We'd love to know more about what is going on with your Pixel Buds and see how we may be able to improve your experience. You can reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Pixel Duds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud charges but doesn't connect or do anything really. Right bud works fine. However, I can no longer return these because I purchased them a couple of weeks for getting the Pixel 5. Not opening or using them until receiving my Pixel only to find the issue and it be out of the returnable date. Two lessons were learned today. 1.) Buy stuff like this when you are able to test it out same day. 2.) Never buying anything Pixel again. Not too happy with the phone either.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Kraken,

      We appreciate your feedback. We’re sorry to hear of the experience you've had with your Google Pixel Buds. We'd like to learn more about the issue that you are facing so we can do our best to help improve your experience, if you can reach out to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

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