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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.9 out of 5 stars with 1052 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers enjoy the Pixel Buds True Wireless In-Ear Headphones for their exceptional sound quality, comfort, and secure fit. They appreciate the long battery life and the convenience of the Google Assistant. However, some users have experienced connectivity issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,052 reviews
  • Rated 5 out of 5 stars

    Good Buds for a Pixel Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Pixel 5 and these sync up & work seamlessly. Google products work together really well. My home has a few Google smart products, as I prefer to keep things in the same ecosystem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drops volume randomly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get look and feel but has glitch's that make it not a great product, ear buds randomly gets lower without being able to get fixed

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Texas,

      We appreciate your feedback. We’re sorry to hear of the negative experience you've had with your Google Pixel Buds. We'd like to learn more about the issue you are facing so we can do our best to improve your experience if you can reach out to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Sounds is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to wear them everywhere although I'm kinda clumsy so I don't wear then to work but for the gym or on runs it's great. I also don't have a desk job so that's why I don't wear then to work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Pixel earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a little uncomfortable and they don't work with all my apps on my phone. This is not something I would buy again.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi MrsCox,

      We're sorry to hear that the Pixel Buds were not a good fit to your ears and that they don’t work with all the apps on your phone. We would like to see what we can do to help if you can reach out to us here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these the day they came out and waited about a week for shipping. Little bit of white noise but that will be fixed with the update. Fit very well with the ends they came attached with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love everything google but not these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop outs, I'll fitting poor design. I love everything google but these are the worst things I've ever gotten from them by a mile

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Mke222,

      Thank you for sharing your feedback. We're sorry to hear of your frustrating experience with the connectivity drops. We'd love to know more about what is going on with your Pixel Buds and see how we may be able to improve your experience. If you're willing, you can reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Static

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these because they have the best gesture controls out there but they have a persistent audible buzz/static noise that's noticeable between tracks or when listening at lower volume. They released a "fix" in late June but it didn't actually fix it and as of now Google has yet to comment whether they are still attempting to fix the issue or not. I had to return these, a real shame.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AaronH,

      We appreciate your feedback. We’re sorry to hear that you’ve had to return your Google Pixel Buds. If you decide to give Pixel Buds another try in the future, we'd be more than happy to help you improve your experience here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worst Bluetooth Connect I've Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping the reports of connectivity issues for these was overblown, but it's not. I've got a Pixel 3a, and figured I'd give them a chance because I really like the phone and thought they would pair well together. Unfortunately I had them for less than a day and had to return them. I couldn't even get through a 2-minute phone call.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi zyrotin,

      We appreciate you for taking the time to review Google Pixel Buds. We're sorry to hear you experienced an unfortunate connectivity issue. We've recently released a firmware update that helps improve an audio cutout issue and we're always working to improve our products and services.

      If you'd like to give Pixel Buds another try in the future, please feel free to contact us for any concern or question here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Buy the 2nd gen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked awesome but traded in for pixel bud a. I do miss being able to swipe up and down for volume changes but the Bluetooth is way better on the pixel buds a.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Janet's buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love these. I have not figured out the translation side of them yet but looking forward to doing so. I love them, they were a mother's day gift from my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android Answer to Airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and finish are high quality. I have experienced some of the bluetooth drop out issues other have, but not a full disconnection. The sound quality suffers for a second and comes right back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Constant sound cutting out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with high hopes, but audio would cut out about every 5min just for a second but was very annoying for a $200 product (after tax). Also had the problem where the right bud touch controls would not work until they were reset. This was on the latest firmware at the time 296 and connected with the Google pixel 4xl. I did all the troubleshooting suggested on the Google forums and then decided to return them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best earphones I've ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most convenient earphones I've ever used. I have a Google pixel 4 xl and would highly recommend it to any Android user

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frequent audio disconnects, static microphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech is impressive, just look at the size and gesture controls. Unfortunately the basics still matter! Audio reconnects every 2-4 minutes along with random disconnects. Microphone is terrible I given up on trying to communicate with these. Check out other user reviews like on reddit, this is a common problem. My phone is the galaxy s20+. These problems did not appear with other Bluetooth earbuds I tried.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Rob28,

      We'd like to thank you for letting us know about your experience with Google Pixel Buds.

      We'd love to learn more about what may have caused the issue, and how we can possibly improve the experience for you. Please feel free to contact us by visiting this link: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Ok! Fine I'll review them already!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them as a gift, so I have no idea, but I haven't heard anything bad from her. The only reason I am reviewing them is to stop getting the endless emails asking me to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel v2 Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds. Has great bass. The only complaints I have are they are kinda hard to get out of the case and because the case is white it gets dirty fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like these but they really weren't good. sound is low and spotty even after updates.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Nice features but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks in connectivity issues and all other problems which still awaits fix from google

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey Murtaza, we’re sorry to hear that you’ve had a negative experience with your Pixel Buds so far. We’d love to know more about what problems you’re experiencing. If you’re willing, would you please provide feedback when you encounter an issue by opening the app and pressing the question mark in the top right corner, then “Send Feedback.” In the meantime, you can always reach out to our support team: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio cuts in and out on calls as well as even listening to music. Won't even have my phone in my hand and it cuts out, it's not due to being out of range either. During zoom calls they just shut off, try tapping to resume audio and nothing. Place them in the cradle and they're fully charged, extremely dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Maggs,

      We appreciate your feedback. If you’re willing, we'd like to hear more about the audio cuts that you've been having with your Google Pixel Buds. This can help us a lot in understanding the problem better. You can always reach out to our support team here:
      https://support.google.com/googlepixelbuds/gethelp madebygoogle

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