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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1052 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers enjoy the Pixel Buds True Wireless In-Ear Headphones for their exceptional sound quality, comfort, and secure fit. They appreciate the long battery life and the convenience of the Google Assistant. However, some users have experienced connectivity issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,052 reviews
  • Rated 5 out of 5 stars

    Yes yes yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my pixel a great product love them so much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great fit. Great sound. Great features.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as part of the Best Buy Tech Insider Program and these are some great headphones. Most in ear headphones are not comfortable for long term wear or they have trouble staying in but these fit snuggly and I can hardly notice they're there. The sound quality is solid. Crisp clear sound that is good no matter if you're taking with someone, listening to music, or playing games. These headphones also have some great features that many others don't. I love the 'In Ear' detection mode. This way, if I have to remove an ear bud to talk to someone, my media will auto pause until I reinsert the bud or start it manually. I also love how it seamlessly syncs with Google assistant and I was surprised at how well the translate feature worked. The touch controls are also great and work well. The battery is on par with most other wireless headphones but one great feature that sets it apart is the power share option that allows my phone to become a wireless charging pad for my headphones. Now, as long as I have phone battery to spare, I can make sure my headphones are charged at all times. Overall, these are great headphones and I would really recommend them to anyone who is looking for feature packed headphones that sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ear buds. They were easy to setup and ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much - very proud customer. The ear buds works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Awesome quality. Easy pick up at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple to use and works like they say they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unodakine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I thought would be perfect easy to use when Iike dakine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then the OG buds, no cord connecting them together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my pixel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs perfectly to the most recent google pixel phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel bud 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless in ear, with lots of update to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Just what I needed and the price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, stays in your ear, excellent call qua

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, stays in your ear, excellent call quality.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would keep disconnecting and sound would come out of one ear bud and then cut to the other ear bud. Did not work well and I would not recommend it

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi pat6xc,

      Thanks for letting us know of the connection issue. Sorry if your experience with the Pixel Buds has been less than ideal. We'd love to know more about what is going on with your Pixel Buds and see how we may be able to improve your experience. You can reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn’t get them. but my bf did. he LOVVVVVEEEESSSSS them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible connectivity issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud didn't connect after firmware update to 550. Resetted it multiple times, and tried all troubleshooting instructions. Nothing worked. Had to return.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Miku,

      We appreciate sharing your experience with us. We're sorry to know you had a connectivity issue after the firmware update and that you had to return the Google Pixel Buds.

      We're always working to improve our products and services, and your feedback goes a long way. If you decide to give Pixel Buds another try in the future, we'd be happy to help you troubleshoot any issues with it here: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    One earpiece is dead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it has more than 1 star review. The design is crappy and gets frequent connection issues. Left earpiece stopped working after 2 months

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi kundan,

      Thanks for sharing your feedback with us. We are really sorry to hear you are experiencing frequent connection issue and that one of your Pixel Buds has stopped working. Please feel free to reach out to our support team by visiting: https://support.google.com/googlepixelbuds/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a daily use. The color and style is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of wireless buds good for working out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy. Best headphones yet. And they have locato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy. Best headphones yet. And they have locator. So cool

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Unreliable connection sours the product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Pixel phone. I went through two pairs of these. The cutouts are too frequent to be acceptable. As much as I desperately wanted these to work and like them, all the cutting out ruined them. I went through two sets. The first pair had the periodic 1-2 minute repeating cutout that many have reported. I contacted Google, we did the whole reset, etc. It worked for a few hours then it started again. I decided I like everything else about them so much that I exchanged hoping I would get a "good" pair. The second pair didn't do it nearly as much. In fact, using them at home, it was so infrequent that I was ready to keep them. I was very happy about it. Then, I went outside for a walk. They cut out more than the first pair. Mostly, the left one cutting off this time but I lost both too. I couldn't even get through one song. I thought maybe it couldn't handle my phone in my pocket so I held it. It kept happening. I even turned off WiFi... like that would be a realistic option. Just no. I'm done. Too much money. Why is it so hard for Google to make headphones that stay connected? I have had a lot of headphones and none have cutouts like this. ON THE PLUS SIDE... sound good, amazingly responsive touch controls, tight Google Assistant integration, some neat AI, comfortable, sit flush with the ear... everything else is great! That's all wonderful if you can actually listen to music smoothly. To put this in perspective, I got the Galaxy Buds Live. I think I heard a quick cutout one time in hours of listening. I even walked away from my phone. Not nearly as Google but they work. These were my other option for headphones with a little openness to them. Bottom line, if you still want to buy them, make sure you test them at home, outside, and any other place you plan to use them. If they work for you, I'm jealous.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi PaulQ,

      Thank you for letting us know about the issue with your Google Pixel Buds. We're sorry to know you had such a frustrating experience after getting the replacement.

      We’re aware of an audio cutout concern thanks to the reports of our valuable users like you. We’ve investigated it and released a firmware update to help with the issue. If you haven’t received the update yet, you can make sure your devices are enabled for updates by visiting this support article: https://support.google.com/googlepixelbuds/answer/9642078

      If you’d prefer us to take a look, please reach out to our support team here: https://support.google.com/googlepixelbuds/gethelp madebygoogle