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Customer Ratings & Reviews

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Comp. Value: $99.99

Customer reviews

Rating 4.5 out of 5 stars with 653 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the TV Streamer 4K for its overall performance, speed, and ease of use. The remote control and simple setup are also appreciated features. However, some customers have expressed concerns about the audio quality, price, software, and size of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 653 reviews
  • Rated 1 out of 5 stars

    I will never recommend Best Buy for anyone ever ag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the product it’s Best Buy that is horrible. I ordered this product online for delivery to my address. They shipped it to another address in another county and I have yet to get a refund for the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t come close to Shield Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average. I still take Nvidia Shield Pro any day. Much better and faster than this google device. Also the remote build quality is not great.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey! Thanks for the review. We're always looking to better the product experience, and your feedback helps make that happen! If you keep experiencing issues with your Google TV Streamer (4K), please reach out using the following link: https://support.google.com/chromecast/googletvstreamer#topic=15435243 madebygoogle

  • Rated 3 out of 5 stars

    Hard Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I expected a whole lot more than I got. Outdated chip and lackluster performance. NVidia Shield, a 5 year old piece of equipment works better.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi MatthewF, we're sorry that the Google TV Streamer (4K) didn't live up to your expectations, MatthewF. We value your honest feedback and we'd love to learn more about your experience. Please take a moment to fill out this form. https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 1 out of 5 stars

    Space storage and remote awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely overpriced. Terrible customer service support. I wouldn’t recommend this product to anyone because the remote is just too tiny to use. It’s ok but the storage capacity is terrible it should be at least 64 or 128 GB of storage space not 32 GB. For the amount of money google id asking for it lacks both storage space and the remote control is so small the remote control needs to made bigger especially if you have big hands.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, fredreed. We’re sorry to see the Google TV Streamer (4K) wasn’t quite what you expected. We’re always open to feedback and would like to hear more from you — when you get a chance, here’s our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is pure trash and I'm pretty sure it's compromised as well considering there's someone else's continue watching and there's no way to delete continue watching even though they insist there is, they say it can do things that there's no way it can do and doesn't is false advertisement and janky, don't waste your time and energy much less your money. get an Amazon fire stick instead or just a good Smart TV, you don't need this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh at best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the Google Home aspect, this device is no better than what is installed on my TV. This would be great for an older TV.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello Dexity, we appreciate you taking the time to share your thoughts. We're interested in learning more about your experience so we can better understand your perspective. Would you be willing to fill out this short form to help us gain a deeper understanding? Your insights are valuable to us. https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Rated 1 out of 5 stars

    Offers nothing beyond Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than built in smart tv functions, and I have a 5 year old Samsung. Searches do nothing other than refer you to YouTube videos, recently watched works occasionally, recommendations are only made for Google services and Netflix, request to play music from a real Google assistant device to the Streamer launch some music streaming thing instead of Spotify or Pandora.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot run any surround sound through, and even when you turn surround sound off, it glitches out and cuts audio so much a movie or show is not even watchable.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi There!
      We can imagine how annoying it is for you that your new Google TV Streamer (4K) doesn't give you the surround sound you expect.
      Please contact us using the link to help you: https://support.google.com/googlenest/gethelp?hl=; Nest

  • Rated 1 out of 5 stars

    Wasted my time. Don't waste yours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but high hopes for this even replace my Roku that had no issues handus for about a month or so then all the sudden none of the apps load up

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Williejohnwhite. We're sorry to see you ran into app issues on the Google TV Streamer (4K) Normally a quick reboot will solve several issues — here’s how:

      1. Unplug the power cable from the streaming device.
      2. Leave it unplugged for one minute.
      3. Insert the cable back into the streaming device.

      If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Do NOT buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Wouldn't connect through wifi OR ethernet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has no HDMI passthrough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to replace my aging NVidia Shield Pro with this new device. However, after hours of testing, wiring, rewiring, resetting, etc. I came to the conclusion that it doesn't want to work with certain surround sound formats. E.g. I would play a movie on the Fandango at Home app on my Shield with full Dolby Digital, turn everything off, unplug it and connect the Google TV Streamer to the same HDMI cable, turn everything on and when I start the same movie in the same app I get PCM on my AV receiver. I finally went online and found multiple posts, both on the Google support site and Reddit forums where people came to the same conclusion. Even the specs comparison on Google show the previous Chromecast device has "Dolby-encoded audio (HDMI passthrough)" but the streamer has "Dolby Atmos" which basically means it does not have HDMI passthrough. I am returning this ... can't go back to watching Interstellar and Dune in stereo!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Rhynier, we're bummed the Google TV Streamer (4k) audio experience didn't meet your expectations. While it's true the device doesn't have HDMI passthrough, we still think it provides great all-around quality, but we know it won't work for everyone. Still, we truly appreciate you taking time to leave us feedback, and we hope you're still able to enjoy some of our other products! madebygoogle

  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Surround sound issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio cutting out on surround sound and it’s been an issue since day 1 and google hasn’t fix. They’ve released a patch update 2 days ago which I’ve installed but did not fix the issue.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi PaulESi07. Thanks for sharing your feedback. We understand you're still experiencing audio receiver issues with your Google TV Streamer (4K). To resolve this issue, we recommend rebooting your device. Please follow these steps:
      - From the Google TV:
      > At the top right of your TV screen, select All settings Settings.
      > Select System Restart.
      - From the power source:
      > Unplug the power cable from Google TV Streamer.
      > Leave it unplugged for one minute.
      > Insert the cable back into Google TV Streamer.

      If the issue persists after rebooting, please contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Goggle Failure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any new device, there are a few problems with the Goggle Streamer. It likes to lock up on start up and had lost wi-fi connection twice. I purchased this item two weeks ago and I am ready for a upgrade already. lol I would not recommend this item to someone who is not comfortable with rebooting and wi-fi connection issues. I love the menu and other items on the streamer. I would have thought Goggle would have done a better job before dumping it on the market for us to fix.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hello JohnH! Sorry to hear about the hard time you've been having with your Google TV Streamer (4K). Here are some steps you can try to improve your Wi-Fi connection:

      Check if the streamer is too far from your router or modem and see if other devices connect successfully.
      Make sure you’re not using a Wi-Fi hotspot.
      If you're on home Wi-Fi, try connecting directly to your router.

      For more troubleshooting tips, you can visit: https://support.google.com/chromecast/answer/7566322. madebygoogle

  • Pros mentioned:
    Ease of use, Interface, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A streaming device that performs above and beyond!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's latest streaming device, the Google TV Streamer (4K), offers a significant upgrade for $99. It boasts a sleek, compact design and a noticeable performance boost over its predecessor, thanks to increased memory and storage. It delivers a smooth user experience with an intuitive interface, a redesigned remote, and support for 4K HDR, Dolby Vision, and Dolby Atmos. Ethernet connectivity ensures reliable streaming, and its deep integration with Google Home, including Matter and Thread support, makes it a powerful smart home hub. The Google TV Streamer (4K) is a compelling choice for those seeking a premium streaming experience with enhanced performance and smart home capabilities. The design itself is sleek and will fit most every home or room design. The remote is not overly complex, and also allows you to setup a favorites button for an app you use the most (if you so choose). Overall, I will be making this my everyday streaming device due to its performance and overall easy of use. Love this thing!

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software kept giving errors. Set up fine at first, then 3 weeks later stopped working. Returned product and bought Apple TV instead. I know that will work glitch free

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, SimonF. Sorry you ran into issues with the Google TV Streamer (4K) — we get how frustrating that can be. Even though you've returned it, we’d like to get more insight into your experience. When you get a second, share more with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Buggy mess

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the software and google home app being a nightmare to use, the remote control buttons get stuck when pressing them. Very cheap feeling expiernce.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to Love IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend to friends in it's current state. I really wanted to love this and swap out my Nvidia Shield but the voice sync issue after only a few minutes to hr of watching anything is very noticable and off-putting. I hope they fix this and I will re purchase.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Steve, regarding your voice sync issue with your Google TV Streamer (4K), please try the following steps:
      1. Set the "Volume control" option to Google TV Streamer (4K) and switch to "Auto."
      2. Check if your HDMI cable is certified as HDMI 2.1.
      3. Reboot your Google TV Streamer:
      Go to Settings > System > Restart.
      Unplug the power cable from your Google TV Streamer for one minute, then plug it back in.
      If the issue persists, please contact us at:  https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Faster, but audio sync issues make it useless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is a welcome improvement, but there is terrible audio lag that cant be resolved. The audio sync issue seems to grow over time, and gets worse the longer the device is powered on. Google is not being very responsive to reports of the issue, so i'm leaving a one star review to try and dissuade others from buying it until the problems are resolved, if they are ever resolved.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey John, we’re sorry for the audio sync issue you're experiencing. Our dedicated team is working diligently to resolve it. To help you troubleshoot, please contact us by filling out the following form: https://support.google.com/googlenest/gethelp madebygoogle

  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support audio pass through and browsing speed is less than fast, really can’t replace nvidia shield

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi PaulC. Thanks for your feedback about your Google TV 4K streamer. We're sorry to hear that you've been disappointed with the audio pass through and browsing speed. We're always working to improve our products, and we'll take your comments into consideration. We'd love to hear more details about your experience here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Remote control, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Google TV experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google TV Streamer is the successor to the Chromecast with Google TV. The one I have came in the color Google calls Porcelain. Its more of a off white or very light cream color. The remote is same. The remote feels good in hand. Nice layout and buttons feel solid with a satisfying click when pressing. No hdmi cable included so make sure you have another one laying around. Power is a regular usb to usb-c with a small power brick. At the time of writing this it comes out of the box with latest version Android 14. Has access to every streaming app you can think of. Has total of 32gb of internal storage with 26gb usable for apps. Plenty of space for a streaming device. Its snappy. Moving around the menus and loading/exiting apps is smooth. I didn't notice any lag like some of the streaming stick devices have. If you have ever used Android TV or Google TV then you will be right at home. If not its pretty easy to get use to. I personally prefer Google TV over other TV OS platforms such as Fire TV, Roku, Tizen, etc. Supports 4k video at 60fps along with every HDR format. Also a handful of audio formats including Dolby Atmos. And for bluetooth it supports version 5.1. It supports wifi 4 and 5 but not 6, 6e, or 7. I can see it not supporting the 6Ghz bands but in 2024 it should at least have regular wifi 6 support. I find this a very odd choice. Maybe its a limitation of the processor its using? It does have a gigabit ethernet port though which is a nice addition. Although I prefer to use the built in wifi. The wifi has been solid. I've had no issues with it dropping or buffering on my wifi 5. The Google home integration is a great little add-on I haven't seen elsewhere. There is a home preview menu option in settings which allows me to use some of my devices in my Google home including viewing my nest doorbell, nest cameras, thermostat, and lights. You can also get popup notifications on display if someone rings the doorbell. I am not able to do this on my TVs internal Google TV install so this is a welcome feature you get by using this device. You can also ask the built in Google assistant to view your nest cameras. Did I mention this has Google Assistant and a mic built into the remote. Some reasons someone would want this: Turn your non-smart TV into a smart TV Make your older smart TV faster Move from other streaming platform to Google TV platform Want the latest and best Google TV Want Google Home integration on your TV They could have added a better processor and latest wifi standards but then it would have cost more. So this is a nice middle ground on specs and price. I'm thinking this falls more in line with a mid to mid-high tier streaming device. Better than all those steaming sticks out there. Overall I really like it. This is a great choice for anyone who wants Google TV or just flat out needs a solid streaming device. Also if you have nest doorbell or cameras this is a great addition to that ecosystem as well.

    I would recommend this to a friend