Customer Ratings & Reviews
- Model:
- GA05662-US
- |
- SKU:
- 6586840
Customer reviews
Rating 4.5 out of 5 stars with 692 reviews
(692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers highly value the TV Streamer 4K for its overall performance, speed, and ease of use. The remote control and simple setup are also appreciated features. However, some customers have expressed concerns about the audio quality, price, software, and size of the unit.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A streaming device that performs above and beyond!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google's latest streaming device, the Google TV Streamer (4K), offers a significant upgrade for $99. It boasts a sleek, compact design and a noticeable performance boost over its predecessor, thanks to increased memory and storage. It delivers a smooth user experience with an intuitive interface, a redesigned remote, and support for 4K HDR, Dolby Vision, and Dolby Atmos. Ethernet connectivity ensures reliable streaming, and its deep integration with Google Home, including Matter and Thread support, makes it a powerful smart home hub. The Google TV Streamer (4K) is a compelling choice for those seeking a premium streaming experience with enhanced performance and smart home capabilities. The design itself is sleek and will fit most every home or room design. The remote is not overly complex, and also allows you to setup a favorites button for an app you use the most (if you so choose). Overall, I will be making this my everyday streaming device due to its performance and overall easy of use. Love this thing!
Rated 3 out of 5 stars
Continuous Rebooting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device extremely well for 4.5 months. I turned it on yesterday and it continue to reboot itself. Received an error message indicating a corrupt file was found. Not sure it was corrupted as only Google update have been installed. Weird. Thanks Google for the corrupt update!!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, KC338. Sorry to hear you ran into a problem updating your Google TV Streamer (4K). We’d be happy to investigate and get your device back up and running — reach out to us here when you have a second: https://support.google.com/googlenest/gethelp?sjid=1168929876280557452-NC&visit_id=638674861917928406-808865731&rd=1
Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back. It is mediocre. The shield pro is worth the extra money in my opinion.
This review is from Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Hazel
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, ElvisP. We're sorry the Google TV Streamer wasn't quite the right fit for you. Even though you've returned it, your input is valuable to us and we'd like to learn more about your time with the device. When you get a moment, here's a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 4 out of 5 stars
Accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it blanc out for a brief minutes. Otherwise its useable
I would recommend this to a friendRated 5 out of 5 stars
Google TV Streamer Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device! More of a formal entry into streaming devices than the chromecast line
I would recommend this to a friendRated 3 out of 5 stars
Google TV Streamer purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Streamer is only slightly faster than the Google Chromecast 4K that it replaced. The Streamer starts to blackout the screen for about 30 seconds and back on for a short period, then it blackouts again. After restarting the Streamer it will be fine for 3 or 4 days. I have tried adjusting the display settings hasn't worked.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Moose. Thanks for letting us know about the screen blacking out on your Google TV streamer (4K). Our support team would be happy to help you get back to uninterrupted streaming! You can reach them here: https://support.google.com/googlenest/gethelp?sjid=;
Rated 5 out of 5 stars
Worth the upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster and stable, the direct ethernet connection is much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Can't live without it not.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey it's another TV streamer big deal just gave away 5 other one's.
No, I would not recommend this to a friendRated 5 out of 5 stars
BEST EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST GOOGLE STREAMER SO FAR. ITS A MUST BUY!!!!
I would recommend this to a friendRated 2 out of 5 stars
Search functionality is hot garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has some nice features but deal-breaker is the laughably horrible search functionality. I searched in the "Search movies and television" bar for Vertigo, one of the most famous movies ever made, and the result it came back with was the WebMD definition of vertigo, the medical condition. I'm not kidding. In this day of AI, the fact that it's not smart enough to know that I'm looking for a movie called Vertigo and not a medical term is ridiculous. Returned.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, RobertK. Sorry to hear the Google TV Streamer (4K) wasn’t quite the fit for you. Even though you’ve returned the device, we’d like to follow up and hear more about your experience — when you have a second, here’s a link to share more: https://support.google.com/googlenest/gethelp?sjid=1168929876280557452-NC&visit_id=638674861917928406-808865731&rd=1
Rated 3 out of 5 stars
Good product, BUT....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to compare it to my Nvidia Shield TV Pro, and while it is a great product. The Nvidia is far more user friendly, and more powerful. Nvidia is also $100 more expensive. Otherwise this one performed well, HDR and Dolby Vision output looked great too
I would recommend this to a friendRated 1 out of 5 stars
Not ready for prime time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of Google products, and was excited when this came out. I purchased one and within 5 day the audio would drop every 15 seconds or so. Took it back, got a replacement, same thing happened. Software was up to date. But no go. Maybe if they improve it. But not now.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, dlwebst. We’re glad you’re part of the Google family — that said, we’re sorry your experience with the Google TV Streamer (4K) wasn’t the best. Here’s a few troubleshooting steps to get your audio back on track:
1. Check if you have a compatible HDMI cable.
2. Reboot the Google TV Streamer.
3. Check whether your TV, AVR, or soundbar has an audio offset adjustment setting
4. Check if the “Dialogue enhancement” and “Volume leveler” settings are disabled. If it’s enabled, turn it off.
5. Check if the surround sound setting is disabled. If it’s enabled, turn it off.
Reach out to us if the issue persists. We’re just a click away:: https://support.google.com/googlenest/gethelp
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping to get an easy feed from my nest cameras to this and I must say that I am very disappointed. I did not feel like it had much value for its price point plus I feel like there are far better options for half the price
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, jayr. We’re sorry the Google TV Streamer (4K) wasn’t quite what you were looking for. Your insight is important to us and we’d like to hear more about your experience — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 2 out of 5 stars
Kinda bummed out with live sports!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so sure about this streamer although it looks good on videos, it has been a problem trying to watch the live nba league pass games, the video is blurry or freezing up.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, celticpride. Thanks for sharing your experience with the Google TV Streamer (4K). It’s certainly no fun to deal with freezing issues while streaming live events. For troubleshooting assistance and to get back to enjoying the games, please visit our support page here: https://support.google.com/googlenest/gethelp.
Rated 3 out of 5 stars
Not Worth Upgrading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big improvement over the last gen model. The UI is still sluggish, especially compared to an Apple TV. Despite being larger, I also don't like the remote as much as last gen.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, John. We appreciate you providing your thoughts on the Chromecast with Google TV(4k). It’s important for us to get feedback so we can see where we can improve. When you get a chance, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Brand response from Google Nest Support
Posted .Hey there, John. We appreciate you providing your thoughts on the Chromecast with Google TV(4k). It’s important for us to get feedback so we can see where we can improve. When you get a chance, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 3 out of 5 stars
Google
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too buggy keeps getting blue circle. Would not buy again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there. Sorry your experience with the Google TV Streamer (4K) hasn’t been the best. Here are two solutions to get your device running smoothly:
Restart your device:
1. At the top right of your TV screen, select All settings.
2. Tap System and then Restart.
As a last resort you can factory reset your device:
1. At the top right of your TV screen, select your profile and then All settings .
2. Select System > About > Factory Reset.
If this doesn’t solve your issue, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?sjid=1168929876280557452-NC&visit_id=638674861917928406-808865731&rd=1
Rated 1 out of 5 stars
No Plex, Ambient Mode slideshow doesn't work right
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been waiting months for this device to arrive, and it's a major let down. First thing I do is uninstall ALL streaming apps. Thankfully it allows you to do that. It comes with a bunch pre installed. Next I try to install Plex and... There's no Plex available. You can search in the app store but it's not there. Evidently Plex isn't supported on this device? Wow might be the only media device on the planet without Plex support. Next I try to set up the advertised Ambient Mode so that I can show my curated Google Photos album of my photography work on my giant 4K OLED TV. Note that my other Google Home devices like the Hub already have this feature but the screens on those all are awful so it ruins my photos. I've been looking forward to a device with Google Photos Album Slideshows that I can run on my TV for YEARS. Well guess what, it doesn't work! There's at least three different menus they give you to try to get you to set up Google Photos Ambient Mode and NONE of them show my personal Photography album! The same album in use on my other Google Home devices. It just isn't there! I counted to do a sanity check, I have 16 albums in my Google Photos account and all the menus for Ambient Mode both in the TV Streamer device and in the phone Home app only show like 8-10 of your albums. Conveniently missing my single album I wanted to display. There's endless prompts for it to made it's own dynamically generated album from your phone photos, but that's worthless. I'm a photographer with real photos to display and this device simply cannot display them it seems. I'm honestly speechless. The only two things I needed from this simple device, Plex and my personal photography album, it can't do. This device is literally useless. I don't care enough to return it I'll probably just toss it in the trash. I'm gonna have to hook up my original 2015 model Nvidia Shield TV and use that for the next ten years. Yikes. What a disappointment.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thank you for taking time to share your experience with Google TV Streamer (4K).
Google TV Streamer (4K) is designed to work with the Plex app. Navigating to the "Apps" tab and searching for Plex should surface the result. Sometimes, searching for the full Plex app name "Plex: Stream Movies & TV" can also help but if that still doesn't work, our customer support team is standing by and can take a closer look.
Ambient screensaver will work on this device. We'd love to better understand and help you navigate the problems you're running into with Ambient screensaver. Please contact us at https://g.co/nest/contact so we can assist.
Rated 1 out of 5 stars
Missing a part?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this yet! When I was going to hook up on my TV, there seemed to be a cord missing? Nothing to hook the TV to the streaming devise?? I was going to take ot back toBest Buy but I’ve been laid up with hip problems! If you can let me know if a cord is missing or if it hooks up a different way, would you please let me know? Missing cord or not? I only have one!
This review is from Google - TV Streamer 4K - Fast Streaming Device in 4K HDR - 32 GB of Storage - Hazel
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, SharonM. The Google TV Streamer (4K) doesn’t come with an HDMI cable in the box and has to be purchased separately in order to hook up to your TV.
Rated 3 out of 5 stars
Can’t come close to Shield Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average. I still take Nvidia Shield Pro any day. Much better and faster than this google device. Also the remote build quality is not great.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey! Thanks for the review. We're always looking to better the product experience, and your feedback helps make that happen! If you keep experiencing issues with your Google TV Streamer (4K), please reach out using the following link: https://support.google.com/chromecast/googletvstreamer#topic=15435243
Rated 3 out of 5 stars
Hard Pass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. I expected a whole lot more than I got. Outdated chip and lackluster performance. NVidia Shield, a 5 year old piece of equipment works better.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MatthewF, we're sorry that the Google TV Streamer (4K) didn't live up to your expectations, MatthewF. We value your honest feedback and we'd love to learn more about your experience. Please take a moment to fill out this form. https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG


















