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Customer Ratings & Reviews

Model:
CHDHX-121-TH/CHDHX-121-CN
SKU:
11135500
$329.99
Save $40
The comparable value is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 620 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my boyfriend and he absolutely loved it, he used it when we went to Hawaii!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scuba diver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the go pro for scuba diving and underwater photography works great the app on the iPhone is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product better than my expectations thankful for the recommendation from the employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small photo/video camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slick device takes photos and movies likes it is a mini camera. Also can be mounted on things - ingenious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to carry around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It’s my first go pro so I have to get used to all the settings but other than that it’s a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera love it I have travel with it so far Bluetooth works better than the 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gopro ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrades are worth purchasing of this model. Love the HDR feature. Each time the camera is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huwewwzt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from older

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a frequent action camera buyer but needed to replace an older model and I’m satisfied with this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great camera but behind technology

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although it is the king in action camera, but once again it was a disappointment as there was no advancement between the previous11 to 12, it was adispointing purchase, but as always it is a great action cam if you are not interested on new technologies but want to have a solid proven company. i was not happy because i almost had ever model up until gopro 12 and i finally gave up and going with other brand now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you in thematiet for a gopro its definatly worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the startrail feature on this camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preview while recording

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the preview playing on phone , while recording. I have the GP10 also and the GP6.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality Control or Bad Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first action camera and wanted it to be good but this is truly not. Upon opening the package and attempting to perform the required updates, it took four or five tries to get it to actually connect and update to allow use with the app. Each attempt required a complete removal of the device from iOS Bluetooth connections. From there, things seemed fine for a short while. Then I noticed that recording performance was spotty in which the recording would randomly stop. I tried two other approved SD cards but no change in outcome. I called technical support and we agreed there was a fault with the battery. They offered to send me a new battery(one time only) but it never arrived after three weeks of waiting. I purchased a new battery myself tried it, and it was in fact a faulty battery. Now there are lingering issues with recording in which the firmware does not start a recording using previous settings upon shutter button press. I would prefer to return this but I am now outside of the return policy time frame. I have lost numerous hours of good footage and am quite disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fell short

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera overall but it fell short compared to Dji osmo 4. Primarily the low light was to granulated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Go to camera out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Already used on hikes and waterfalls in Brazil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro hero 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance. I gave it to my wife as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR mode and bluetooth support were the main selling points for me to buy this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro 12 experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing place to buy gadgets am loving my go pro 12 thank u best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine spending 400 dollars on a go pro and it randomly shuts itself off on a full battery, empty sd(SanDisk - Extreme PLUS 256GB microSDXC UHS-I Memory Card) card and not outside condition specific. Let me go into detail here. I originally bought the clear plastic protective case for it because I use it on my motorcycle helmet. I was afraid of things hitting it, but it has a habit of overheating to barely touchable when it's in there for any +30 minute period of time. When it stayed on that is. I took it out. Still turns off. Get some new batteries see if that was the issue? I purchased the 2 pack of enduros with their charger. Problem solved right? No. All of this was on stock settings that seem to be prioritizing battery life. The reason I don't suspect the battery is it will sometimes record a longer video if I restarted it, after noticed it turned itself off. So it doesn't make any sense the first one cuts short and the second one goes on until the battery actually dies. Well I wasn't terribly happy with the video quality so I swapped a few settings 4k, 60hz and super view with the motion smoothing setting off. It's still doing it. I dropped it down to 1080p. Still does it. I had quick capture on, still did it. Turned it off, still does it. I have no solution for this and I'm outside of the return window. It's random and sometimes does fine for a little bit. Then it'll just throw a hissy fit and not work intermittently. Cold and hot weather have no affect so far as I've seen. -80/10 cannot reccomend. If I could give it a 0 star rating I would. Mine is a complete lemon as is. Build quality and UI seem fine though. Makes a wonderful paperweight if you're that bouji.

    No, I would not recommend this to a friend