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Customer Ratings & Reviews

Model:
CHDHX-121-TH/CHDHX-121-CN
SKU:
6554864
$369.99

Customer reviews

Rating 4.6 out of 5 stars with 611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the HERO12 Black Action Camera, especially its outstanding video quality, ease of use, and overall performance. The improved battery life and excellent stabilization are also appreciated. Some customers have noted the camera can overheat, and others have pointed out the lack of GPS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 611 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect for vloggers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video output is really good and covers a wide angle with high clarity. I am not a fan of the photos. The battery life is low so its better to have either an additional battery or a portable charger.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but gets really hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recording inside for my kids Christmas morning and over heated with 20 minutes. Just keep that inmind when recording when the temp is not cold. But was recording in 4k at 60fps which does generate heat on all types of cameras i have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera Fits So many Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera with a lot of tech. Love the waterproof nature of this camera. Uses it on Niagara Falls trip right after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just buy it u wont regret.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon as we touched down in hawaii we went straight best buy and purchased this. BEST DECISION EVER! We have so many memories because all we did was water activities. Very much worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy continues being the Beat around once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy sales team, products, and service went above and beyond as always! They put the Best in everything they do for their customers. I am always happy to visit their stores both in person and online. Top notch! Thank you all very much for the exceptional experience 10/10 every time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gopro 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera and turned out to be at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Hero 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used GoPro cameras since the beginning. The 12 is a great camera and has fantastic battery life. If you're looking for an action camera, battery life is the number one priorityl.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good.Easy to use. And best of all the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    #One&Mle❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to capture our memories so we can reminisce back to the days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, my father loves it. He uses it on his snowmobiles all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recording and picture image quality, I use it for recording on my motorcycle and it doesn't vibrate like other cameras would and the camera quality is super clear. Good size doesn't take up much space at all.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great GoPro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it lot the GoPro I recommend it and it takes great video and videos and on to YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great customer service friendly workers

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Go pro 12

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Love this go pro 12 I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Texas Heat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera. Just know that it likes a breeze around it. I have used in 95 degree weather so far and it does fine as long as there is a breeze around the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Go Pro Hero 12 the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful camera, very strong and high video quality. The best for my. Thanks for this product

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Skiing and I get great Videos. And with the max lense mod 2.0 i can take even wider pictures and videos its really fun to come home and see all that i captured during the day

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Still the same old GoPro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issues that plagued previous versions of the GoPro cameras remains here. Keep in mind I did receive an open box item from Best Buy, so not sure if I just got a bad camera, but I had trouble with it constantly freezing up to where I had to remove the battery to get it to reset. So that’s a big no for me. May try a brand new one since I really like the GoPro brand, but I’ve heard this is still an issue. Positives are the software seems better. The tripod screw is great. Video specs are awesome. However, even with the pros, I ended up returning.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then all the other previous models. I'm glad that I have the convience to go down to our nearest Best Buy and purchase this item instead of waiting for shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GoPro Black 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from Gopro quality this camera is what I was looking for

    I would recommend this to a friend