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Customer Ratings & Reviews

Model:
CHDHX-121-TH/CHDHX-121-CN
SKU:
6554864
$369.99

Customer reviews

Rating 4.6 out of 5 stars with 628 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the HERO12 Black Action Camera's video quality, overall performance, and ease of use. Many appreciate the improved battery life and stabilization, as well as its convenient size. Some customers have noted that they did not experience overheating issues like previous versions, while others have expressed disappointment with the lack of GPS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 628 reviews
  • Rated 5 out of 5 stars

    vacation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took it on vacation and got some beautiful pictures on the boat

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and photos love it!!!!!!!!!!!!!!!!!!!!!’

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GoPro 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Camera upgraded my Go Pro 10 black. Great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Not recommended for a full hour recording

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is working fine but unfortunately after 30 minutes of recording, starts to overheat then turn off by itself

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the upgrade, or if you're new to GoPro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2x battery life alone is well worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cool gadget to have. The only thing is you need to buy the SD card. We thought it would come with one. Overall, satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro on the road

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our Florida vacation. I have not tested the full range of video features yet. Regardless of the numerous YouTube videos, the biggest weak point is documentation on operation of the camera. I ALWAYS prefer a printed operation manual to read and refer to for my camera case. It should be included with the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Avid and gopro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera new codec does not work with Avid medi composer

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Video quality is too good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Video quality at its best. No issues so far and works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid camera quality, gets hot quickly battery life drains pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    GoPro 12 black

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 12 black and am very satisfied. Will definitely use it extensively!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this this is awesome..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shots are amazing.. but deff needs another battery

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent regarding the images, videos & build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a good deal on an open box GoPro hero 12 black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for my son who uses it in training for his firefighting career and he absolutely enjoys it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good! Nice camera. Easy to use and comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cam Great but had to get physical assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cam works great. . However I have had to seek physical help a few times for what should be simple functions I get it that the cam is watertight but opening the battery and SD card door should not be that difficult.. I did first seek help via videos to do it myself but just could not open it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoyed using this however the video quality wasn't as good as i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 12.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost daily for action videos. I recommend this to anyone. And everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good in low light situations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that I wasn't aware of this earlier. When I purchased the camera, my main intention was to record our band's events, which mostly take place at night. Unfortunately, the camera isn't designed to perform well in low-light conditions, a crucial aspect for capturing our nighttime performances. I really wish I had known about this limitation before making the purchase. In light of this, someone recommended the Ace Pro, so now I'm exploring alternative options to meet our band's recording needs effectively.

    No, I would not recommend this to a friend