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Customer Ratings & Reviews

Model:
CHDRB-131-MY/CHDRB-131-TH
SKU:
6601248
$479.99

Customer reviews

Rating 4.7 out of 5 stars with 564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the HERO13 Black Action Camera Bundle for its overall performance and amazing video quality, with many finding it easy to use. The inclusion of accessories and strong stabilization are also appreciated. However, some customers have expressed concerns about the camera's short battery life and potential for overheating. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 564 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Has potential

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great one, battery life not good as well as nightlife doesnt feel good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality not as good as I expected, gets the job done though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service Coon Rapids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More-so customer service at coon rapids. Absolutely appalling. Ordered this item online. Picked it up, was in an “open box” that had been inspected. Got home. It had fingerprints all over it, was missing a battery and a pin to keep the holder in place. Shocking! Zero apology from any employee or the store manager. I’m sure the item would have been great - had to return for obvious reasons.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Overheated Don’t Buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product overheats, extremely easy in cold weather mounted on a bike helmet. To prevent overheating you have to turn off the features that make it functional and then even then the item is very hot. Stay away from GoPro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DID I WASTE $400.00?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my go pro 13 for 1 year, used it twice it won't charge the battery.(either battery). Was I supposed to take the battery out and only insert it when I was ready to use it? Neither battery will works to turn it on. It will come on if plugged in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Total Dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product experience. Battery lasted just a few minutes in a once in a lifetime dive and then it took on water at less then 30 feet in just 2 dives

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hero black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to record my son’s football games and the zoom option is terrible. If you want if for sports and have to set in the stands, I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recording, turns on normally but recording doesnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be ware..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good it over heats real quick..waist of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Underwhelmed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen stopped after 16 days was told I could not exchange because it was past the 15 day exchange policy. I have owned multiple Go Pro cameras and have never had an issue. Not happy with this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy if you like wasting money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact same as a go pro 12, only improvements is the bracket holders which can be bough for way less from 3rd party, not worth the upgrade Also does horrible in lowlight

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gooro13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as kept maldunctionimg made me lose or on valuabke footage I'll never be able to recover

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False ad advertising

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got all these things, but no GoPro. False advertising left and right.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick to your cell-phone camera this waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Might be worth the while.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoPro Hero 13 was assuredly a good investment. Nonetheless battery life goes pretty quick, video quality is questionable transitioning from a well lighted area to a lesser. Sound quality on the other hand is surprisingly good without a mic and with.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best action cameras I have ever purchased. Purchased it and immediately put it to the test inside a pool with a water proof case. Great photo and video quality!! Comes with attachments and memory card. Look forward to using it for other shots.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gopro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one for a long time. Was a little confused how to use it. Watch the youtube video. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    No Windows support, overheats, support is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud upload doesn't work, Android app doesn't work, USB transfer doesn't work on Windows 10, support was the worst support experience I have ever had in my life and refused to help. After several firmware upgrades and no less than six factory resets, SOME of the features started working, but I never got USB transfer to work on Windows 10. I was eventually able to get a Windows 11 machine to work but this was well after the inability to transfer files had ruined my plans for the footage. Gopro has retired all of their Windows based software and the replacement has been "in development" for years with no sign of coming out. If you are a Windows user, you are a second class citizen to this company and they DO NOT care about you. The image quality is good but the camera overheats very quickly if running in full HD + HDR (I got less than an hour even in 60F air conditioning nonstop). I am never buying another Gopro camera. My support experience was so unbelievably bad that I refuse to give them my money in the future. I am going to check out a DJI or Insta360 as replacements. Avoid at all costs. You've been warned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my bf loves it ! He uses it for all his fishing trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best video and audio recording of any camera. Great for life filtering.

    I would recommend this to a friend